I honestly think Elaine has provided more information here than any other program. I would ask for that custom report if you need more information. I don't know what the admin fee was before, but it is fairly 'moot' at this point in time since that was nearly 3 years ago.
Most programs do not put admin fee into their terms, btw. Most don't even mention it as part of the calculation - Cherry is being very open and honest here, so I appreciate the honest conversation. I would say if you have issues converting or making money - take advantage of Elaine's offer and get that report to find out why. I'm sure, at the very least, it would help you understand how to modify your strategy.
Will you show deposits and withdrawals in the new report in October?