you've been paid $2500 on the $10k 5 months earlier, now you owe the program $2500+ 25% of cb fees since the player charged it back and casino net rev has been reduced by $10k+cb fees.
perhaps I'm wrong but I gather folks want the program to deduct the $2500 from the casino net rev side of the equation but that figure is not casino net rev, its affiliate rs, the $10k figure is casino net rev and the formula is (casino net rev) * affiliate rs %
Just an example but the amount is +- that amount. Dates are not.
2500 I was paid on the deposits that the player made and lost.
10,000 is what I PAID back ( all the deposits made + cb fees)
Make the math but that is not the way it should be.
What I see as fair is to pay back the 2500 + reasonable CB fees. I am sure others would agree.