Subject: BetAndYou Affiliate Program – Unpaid Commission and Account Closure
Hello,
I would like to submit a complaint regarding my experience with the BetAndYou affiliate program.
I worked as an affiliate promoting the platform using my assigned promo code and successfully referred players to the casino. One of the referred players deposited approximately $5000 and generated significant revenue for the company, which was clearly visible in my affiliate statistics.
Based on the affiliate commission structure, a commission was generated in my account. However, when the payment time came, the company repeatedly delayed the withdrawal with different explanations.
First, I was told the commission would be available the following week.
Later, I was told the payment would be processed at the beginning of the next month after the monthly calculation.
After waiting for a long time, the company suddenly claimed that the player responsible for most of the revenue was "fraudulent" and therefore refused to pay the commission. No evidence, fraud report, or detailed explanation was provided.
Shortly after this issue, my affiliate account was also closed and I can no longer access the platform.
This situation raises serious concerns because:
I am requesting a proper investigation into this matter and a fair resolution.
I can provide screenshots showing the deposits, player activity, and commission statistics from my affiliate account.
Thank you for your time and assistance.
Hello,
I would like to submit a complaint regarding my experience with the BetAndYou affiliate program.
I worked as an affiliate promoting the platform using my assigned promo code and successfully referred players to the casino. One of the referred players deposited approximately $5000 and generated significant revenue for the company, which was clearly visible in my affiliate statistics.
Based on the affiliate commission structure, a commission was generated in my account. However, when the payment time came, the company repeatedly delayed the withdrawal with different explanations.
First, I was told the commission would be available the following week.
Later, I was told the payment would be processed at the beginning of the next month after the monthly calculation.
After waiting for a long time, the company suddenly claimed that the player responsible for most of the revenue was "fraudulent" and therefore refused to pay the commission. No evidence, fraud report, or detailed explanation was provided.
Shortly after this issue, my affiliate account was also closed and I can no longer access the platform.
This situation raises serious concerns because:
- The revenue was clearly visible in my affiliate dashboard.
- The company delayed the payment multiple times with different explanations.
- The fraud claim was made only after the payment was expected.
- My account was closed without proper clarification.
I am requesting a proper investigation into this matter and a fair resolution.
I can provide screenshots showing the deposits, player activity, and commission statistics from my affiliate account.
Thank you for your time and assistance.