We are Blue Orange Partners

Discussion in 'Blue Orange Partners' started by luckysox, Aug 3, 2018.

Blue Orange Partners
  1.  
    theblueorange

    theblueorange Affiliate Program Representative

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    Hey there Affiliate2538,

    you can reach us at affiliates@blueorangepartners.com.

    Happy to help with any questions :)
     
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  2.  
    Roulette Zeitung

    Roulette Zeitung Affiliate Guard Dog Member

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    Hi Blue Orange Partners,

    you should consider to change something in your terms, because this is really very small webmaster unfriendly:

    "7. Payment*
    [...]
    7.2 The Commission is calculated at the end of each month and payments shall be made by the 15th of the following calendar month, provided that the amount due exceeds €500 or a higher amount chosen by the Affiliate. If the balance due is less than the Minimum Threshold, it shall be accumulated and carried over to the following month and shall be payable when the total Commissions collectively exceeds the Minimum Threshold.
    "

    I mean, €500 minimum payout, this is too high, and the mere existence serves as a deterrent for small webmaster.

    Also, for the principles of transparency, there is a high roller policy with a negative carry over:

    "18. Special Cases*

    18.1 During any calendar month, if one specific player generates accumulated winnings of at least €10,000, then this player will be considered a large winner and will be covered by the Large Winners policy."
    ..."

    I have absolutely no problem with negative carry over, because I know, that this model provides some stability for the program. A pure no-negative carry over is committing suicide in my opinion for smaller programs. So a high-roller policy is no problem, but should be published to the audience.

    The revenue share of 30 % even with Zero new depositors in a month is very fair.

    ---
    * Source: http://weareblueorange.com/affiliate-toc/

    Leopold
     
  3.  
    theblueorange

    theblueorange Affiliate Program Representative

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    Hi there Leopold,

    firstly, thanks so much for taking the time to check us out, including our Terms in Conditions ;) Your critique was actually very useful because there was indeed some misleading and outdated info in there. We took the time to review the points you mentioned and both of them have been corrected:

    Payment point- our minimum cashout is indeed 500€ or more but only when it comes to a non-SEPA bank wire; for SEPA bank wires and Skrill payments, minimum cashout is 100€ - this has been updated accordingly.

    Special Cases point- we are actually working on this matter at the moment and defining a Larger Winners policy. Also, at the moment we are not working with negative carryover at all - this point has been removed all together from the Toc and will be added/updated once we have our Large Winners policy in place.
     
  4.  
    raver

    raver New Member

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    what is going on? i send bill to get commision at 4 of january and not been paid :(
    normally payment has arrived in week or two.
     
  5.  
    luckysox

    luckysox Affiliate Program Representative

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    Hi Raver, ping me on Skype and send me your affiliate ID or username, I’ll check it out. We usually don’t pay out commissions under €500, was it under €500?
     
  6.  
    raver

    raver New Member

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    Over 500 and sepa payment.
    I have got paid through sepa few times little over 100€ commisions also....
    Raver81@gmail. com
    Sorry for my bad english
     
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  7.  
    raver

    raver New Member

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    And i don’t have access to skypy at the moment
     
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  8.  
    luckysox

    luckysox Affiliate Program Representative

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    Got it, thank you.
    I just got home from two conferences in London so will check this out with a colleague and reply you via email and personal message tomorrow. Private message me your whatsapp number if you prefer to have direct contact that way.
     
  9.  
    raver

    raver New Member

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    Anything new happening with my payments?
    how is it going (
     
  10.  
    raver

    raver New Member

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    Thanks everything worked out fine last time.
    Does this corona shit effect payments?
    (Not yet recived last months payment that i send 4th of this month)
     
  11.  
    luckysox

    luckysox Affiliate Program Representative

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    Hi raver!
    I've been paying bills for two days now, almost there! We usually pay around the 15th (once the cash arrives from the previous month). Everything is extra slow as I am temporarily only person managing 3 jobs and I'm just overwhelmed.

    First week of April we have a new Affiliate Manager (with 10+ years of experience) coming in to take care of you guys. He will establish a solid channel of communication and also process invoices and commissions himself.
     
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  12.  
    LarsJohansson

    LarsJohansson Affiliate Program Representative

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    Hi all,

    I hope you're all healthy and well. Lars here from BlueOrange partners. I've started as an affiliate manager for our brands KarjalaKasino and AgentSpinner earlier this month.

    I've been in the industry from the operator side from 2007 with other operators such as Betsson Group and JPJ group (VeraJohn etc).

    I'll bere here to assist and answer any questions relating to our brands and affiliate program!

    /// Lars
     
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  13.  
    melcb

    melcb Administrator Staff Member

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    Welcome to AGD!
     
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  14.  
    MissExposé

    MissExposé Well-Known Member Staff Member

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    Hi Lars! Welcome!
     
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  15.  
    raver

    raver New Member

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    Once again i have been waiting two months for payments.
     
  16.  
    MissExposé

    MissExposé Well-Known Member Staff Member

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    We brought your post to the affiliates attention raver. Keep you posted.
     
  17.  
    MissExposé

    MissExposé Well-Known Member Staff Member

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    @raver Affiliate representatives advised they are looking into the case. Please let us know if you have some updates.
     
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    raver

    raver New Member

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    Now i have been waiting 3 months for payment. Has anyone got their money after october 2020???
     
  19.  
    MissExposé

    MissExposé Well-Known Member Staff Member

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    Hi raver, we just sent an email to the representatives and asked for updates. Keep you posted.
     
  20.  
    MissExposé

    MissExposé Well-Known Member Staff Member

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    @raver We have tried to reach out to the representatives again but no response yet.
     

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