Videoslots not paying march commission

Discussion in 'VideoSlots Affiliates' started by 3joker, May 7, 2020.

  1.  
    Insider

    Insider Affiliate Guard Dog Member

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    I don't know what i should believe because i was told from Revolut that they don't reject anything. But i can also imagine that it has to do with new law and i wasn't told the truth. So what's the truth ?
     
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    A reminder is sent to all affiliate managers.
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  5.  
    Insider

    Insider Affiliate Guard Dog Member

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    Meanwhile i'm in contact with Ali and we had some good communication (my impression). So i'm confident that the problems regarding us can be solved in the coming week.
     
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    AussieDave

    AussieDave 20 years & still going!

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    Some programs must count their 'lucky stars' for the optimistic affiliates, on their books.
     
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    Insider

    Insider Affiliate Guard Dog Member

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    For me it is important to give programs the possibility whether we can solve the problem or not. If they are not ready to discuss or to understand then the situation is clear and we know what to do.

    Of course i can be wrong but my impression were not. We have our points what we also bring to attention and what we don't like. Each of us has different points and i know that some collegues have problems with VS. But each of us must make his own experience.

    Some of us made good experiences and some not. Before we decide any action we always try first to get in contact to discuss problems. It's not always easy and sometimes also my patience is going to the end.

    And yes Dave, first thing should be optimistic. If we don't would be, then we would be only surrounded by pessimism and nothing would work.

    But we have also experienced bad with partners where we believed it can be solved. Sometimes you will notice first after several months or years. That's the other side.

    What we expect is a bit more decency from programs or managers. And to be treat in a respectful way.

    In this case we will see and in 1-2 days i will know more.
     
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    gobo

    gobo Affiliate Guard Dog Member

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    Who is the new Head of Affiliates at VS?
     
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    AussieDave

    AussieDave 20 years & still going!

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    @Insider - RS, it's pretty simple...
    • Affiliates bring players;
    • Aff program pays affiliates on their tagged player losses.
    Seems to me, affiliates fulfill their Rev Share agreements with Video Slots... Yet, Video Slots are always trying to find new-ways to screw their affiliates over.

    There's nothing really to discuss, other than Video Slots need to stop being A-holes :mad:

    Nothing will change, affiliates will keep getting shafted. They'll say, I can't drop them now, cause they have quotas. So they'll keep promoting them, which signals Video Slots that they can dig-deeper and fuck their affiliates over more and more. Before too long, these affiliates will be owing VS monthly income :p
     
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    Insider

    Insider Affiliate Guard Dog Member

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    Dave, i understand your view regarding VS because you have much experience. But i try always to find the middle of the way to get a soloution. That means not that i find all okay or accept (e.g Statement from CEO).

    e.g Focal Click and Omni Casino, nothing has worked, no reply, no payments, nothing. So since yesterday they are blacklisted.

    Sometimes it works and sometimes not. If they would not be ready to discuss, or would be ignoring us, or not to pay, then we would know what to do.

    At the moment i'm in contact with responsible guys and Ali Atam was really a help. I can say we have a good communication. I can also say that commission for april were paid. Only the payment for march is still missing because of the Revolut problem. But i'm sure it will be also solved fast.

    And yes, i understand all colleagues where are annoyed about or made bad experience with VS, still promoting or not anymore. Each problem is different but i believe they want really to help. Sometimes it can be confusing and you need the right persons where are able to understand the problem and to solve.

    Account manager are not always helpful and they are human with different character. To solve problems one must handle it a bit gently. This is what i have learned trough my own experiences. But it's not easy and sometimes i'm also annoyed from some programs, managers, or guys where have no idea, being ignorant or whatever. There are also crazy guys on our side one must say.
     
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    tiredofthis

    tiredofthis New Member

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    April commission was late.. now disapproved. No explanation or contact from Videoslots.
     
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    MissExposé

    MissExposé Active Member Staff Member

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    @tiredofthis We sent an email to VideoSlots representatives regarding your query. Keep you posted.
     
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    bonustreak

    bonustreak Administrator Staff Member

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    Same for us but I was told it is a backend issue being worked on, our payment did come through even after receiving this message.

    Welcome to agd
     
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