+ they dont want to honor commission earned from 'old platform' - players that have never been migrated to the new platform. It was agreed that all already referred users will be kept on the legacy aff platform and stats/payments would be there... but they instantly changed their rules and refuse to pay.
We kindly request that this partner be suspended immediately. Despite sending numerous inquiries/reminders about the outstanding commission, we have been ignored. What is more, their manager also sent reminders for payment, which were also unsuccessful. I have evidence of this in the form of screenshots and emails. This situation is unacceptable.
Therefore, keeping this partner in the “Certified” section makes no sense, as it exposes others to similar problems. Please take immediate action to clarify this situation with the partner and/or suspend them from this forum.
Mallory (@Mallory_LionAff), as the manager of Top Affiliates, please confirm the above, i.e. that you sent several enquiries regarding the outstanding commission, but the persons responsible for payments (“Brandon” brandon@topaffiliates.net and “Sol” payments@topaffiliates.net) did not respond and/or ignored us.
Current status: unpaid commission (and interest), no contact whatsoever, no access to the affiliate platform where the commission is calculated (Legacy Platform).