Problems with the new website

Discussion in 'Slotum Partners' started by jopaa, Sep 3, 2020.

Slotum Partners
  1.  
    jopaa

    jopaa Affiliate Guard Dog Member

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    Hi. I have some problems with the new Slotum website.

    "Statistics" are not working well (I think). The default date range is set to last month and there is some data missing as "visits", "players" and "NGR". Plus, I can not see the total commissions earned for the current month or something.

    I am pretty sure that the "visits" are missing because I track all my affiliate links.

    These are the stats for 1st, 2nd & 3rd September (NGR showing only on 1st, all the other data except for deposits and deposits count are missing.


    slotum-1.jpg
    Also, the "Open wallet" button is not working.

    slotum-2.jpg

    Can anyone check please?
     
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  2.  
    bettingparlour

    bettingparlour Member

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    Also having problems since the update to their new affiliate program/site. Have contacted their support twice over the last week, but no replies yet.
     
  3.  
    MissExposé

    MissExposé Well-Known Member Staff Member

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    @jopaa @bettingparlour We just sent them an email regarding the issues you are having with the new website. Keep you posted.
     
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  4.  
    Slotum official

    Slotum official Affiliate Program Representative

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    Hi all
    We apologize for the inconvenience

    These problems are related to the fact that it is technically impossible to synchronize some data with new and old affiliate programs.

    All information will be displayed fully and correctly after shutdown of the slotumpartners.com site. This will happen in the coming days.

    Once again, we apologize for the inconvenience. If you need some assistance with new affiliate program, contact us:
     
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  5.  
    MissExposé

    MissExposé Well-Known Member Staff Member

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    Slotum official likes this.
  6.  
    Slotum official

    Slotum official Affiliate Program Representative

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  7.  
    bettingparlour

    bettingparlour Member

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    Thanks MissExpose.

    Thank you SlotumOfficial for the update :)
     
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