Hi, I informed Daniel my VIP host last week, that live chat was down all of Wednesday Malta time from around 12:33am. He claimed it wasn't in his "remit" aka mandate. However he passed my message to the responsible Dept. Never heard anything back. Whatever happen to it, the issue must have been fixed because it started working again around Malta time 1:30pm Wednesday. Well got the same issue again now. Click the chat button and the chat window opens but it's a blank screen. I've cleared cookies and cache, I've also tried it on three (3) different browsers: Chrome, FireFox and IE, all with the identical issue. I tried to contact the Casino Manager from the email link with my account, however cm AT betatcasino DOT com, clearly the email is no exsistent because it bounced back. I don't like bringing players issues to the forum but given I can't seem to get anyone to sort this out, it's really my only option right now.