Huge Announcement from Casino Rewards

Discussion in 'Rewards Affiliates' started by Renee, Feb 10, 2011.

RewardsAffiliates
  1.  
    Renee

    Renee Affiliate Program Representative

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    Feb 10, 2011
    Casino Share, Grand Mondial and Quatro Casino join the CasinoRewards.com network

    Casino Rewards/Rewards Affiliates is proud to announce that the Playshare group (Casino Share, Quatro Casino and Grand Mondial) will be joining the Casino Rewards network.

    Over the next week we will be starting the integration of the systems on the affiliate side. All existing players will be transferred over to the Rewards Affiliates system and you will continue to get paid for all players you have sent to Playshare Partners in the past. All player balances will be transferred over and we have increased our call centre shifts around to clock to make sure that the transition for players is as smooth as possible.

    We will be sending individual emails to affiliates about changing of their linking codes and will allow a grace period whereby both old Playshare linking codes and/or the new Rewards Affiliates linking codes will work.

    If you have any questions please do not hesitate to get in touch:
    Renee@RewardsAffiliates.com
     
  2.  
    Engineer

    Engineer Super Moderator

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    Wow -- this is fantastic news! Now I can finally promote these casinos! :smellie_groupjump:
     
  3.  
    Renee

    Renee Affiliate Program Representative

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    :)

    Awesome news for sure Dave!
    Glad we will be able to do even more new business with you :D
     
  4.  
    Vladi

    Vladi Affiliate Guard Dog Member

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    Do they still run Players Palace casino too?
     
  5.  
    Renee

    Renee Affiliate Program Representative

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    Player's Palace Casino will also be migrated under the Casino Rewards/Rewards Affiliates umbrella.
     
  6.  
    Simmo!

    Simmo! Affiliate Guard Dog Member

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    Feb 10, 2011
    Hi Renee

    Thanks for the heads-up and congrats. You're going to be the busiest affiliate manager on the planet LOL.

    These casinos have a decent rep with players because they offer manual flushing and 24hr cashout processing. If ITS maintain those services they have bought very sensibly IMO.

    Good luck with the integration.

    Cheers

    Simsi


    PS. Quick Q: will these now be owned by ITS Ltd?
     
  7.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    Hi Renee

    Will commissions still be earned by net rev-share, or are you going to change them to the CR turnover method?

    KK
     
  8.  
    bonustreak

    bonustreak Administrator Staff Member

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    Congrats!!! I would also like to know about the revshare as well. I have a decent month going on with Casinoshare now what happens to all that money?
     
    Last edited: Feb 10, 2011
  9.  
    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    What if you were a Playshare affiliate but never a Casino Rewards affiliate?

    Are those affiliates now also Casino Rewards affiliates?
    ____
    ____
     
  10.  
    Redbush54

    Redbush54 Affiliate Guard Dog Member

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    JMO I find it totally disturbing that players are receiving emails concerning their accounts with the affected brands but yet we as affiliates(atleast GamTrak) haven't received a darn thing other than reading the announcement here and at GPWA.
     
  11.  
    Renee

    Renee Affiliate Program Representative

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    Fortunately yes :)
    It's always a good thing ;)

    The brands will be owned by the same owner of the rest of our brands.



    In regards to the rest of the posts here, the reason we haven't sent anything out to affiliates is because we don't have any of the data yet (which I am told is going to take longer than expected due to the way it is organised there), so a lot of the questions being asked are just unanswerable at this stage. I'm hoping that we will know more about the data and any unanswerable questions early next week. We also wanted to get the word out so that you heard this from us rather than another source. So this post was more of an announcement than an information post at this stage.

    I'm putting together an FAQ to answer the questions I do know the answers to - of questions here, at other forums and that I received in emails overnight. I'm hoping that a lot of your worries will be put to bed knowing that in the past all of our acquisitions have gone relatively smoothly and that we have always tagged players to your existing account with us so that you will continue to earn on the players you sent previously - we have some of the best IT guys in the country working for us, not to mention Yaniv and I have a tech background and this is our 4th time doing this, so you can be confident that we all know what we are doing :)

    Re revshare - I will answer this in the FAQ.

    Please don't stress guys - I'm doing all the stressing for all of us right now. Please bare with me while I get all the information you guys need.

    I will make another post here with the FAQs before the day is out.. In the meantime if you have any more questions, please email them to me so I can put them into the FAQ: Renee@RewardsAffiliates.com

    Cheers
     
  12.  
    Renee

    Renee Affiliate Program Representative

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    Feb 11, 2011
    Any further questions will be answered next week once we know more. If you have another question that has not been included below, please send it to Renee@RewardsAffiliates.com

    Cheers

    ====================================

    What if I have an account with Playshare affiliates but not with Rewards Affiliates?
    In this case a new account will be created for you. Alternatively you can also create a new account with Rewards Affiliates now and ensure that the details on your Rewards Affiliates account match the details in your Playshare account so we can accurately match the details and migrate all the players to your new RA account accordingly.


    Will I still earn on net-revshare or will my players be paid on the wager model?
    We offer a Revshare model that is paid on net loss. If your current RA account is paid on the wager model, and you would like your playshare players paid on net-revshare, please create a new affiliate account where the username is the same as your current RA account with _ps on the end (example, Renee_ps) and send us an email letting us know you'd like your players migrated to the revshare account. If your current RA aff account is on the RevShare model, you will not need to do anything.


    Do I need to update my banners and links?
    Banners and links will need to be updated once we have migrated all data over to our systems. In the meantime and for a grace period, all Playshare tracking will still work. We will give affiliates notice of when the grace period will end so that all affiliates have time to change banners and links.


    Will I be able to keep my existing deal?
    Once we have migrated all the data across we will be looking at the existing deals and getting back to each affiliate individually on the status of their deal.


    Am I going to keep my old players?
    All players that you acquired under the Playshare Brands will be migrated over to the Rewards Affiliates system. You will continue to earn commissions on all existing players.


    I have 2+ affiliate accounts with Playshare. How will that work?
    If you have 2 or more affiliate accounts with Playshare, we will merge all players into one account with Rewards Affiliates. If you'd like these accounts to stay separate, you'll need to let us know via email.


    Which brands will be moving to the Casino Rewards/Rewards Affiliates umbrella?
    Casino Share, Grand Mondial, Quatro Casino, Player's Palace, Poker Share and all their respective US brands.


    What will happen to the Premier Gaming Group?
    Since Casino Rewards has their own loyalty system, the premier gaming group will not be acquired.
     
  13.  
    Renee

    Renee Affiliate Program Representative

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    Feb 18, 2011
    Linking codes and a few splash pages have been pushed live for the new casinos. You can find them here: http://www.rewardsaffiliates.com/members/affiliate/linking-codes-casino.asp
    I'm waiting on some banners from the graphics guys which will also be live shortly.

    Over the next couple of days while we are transferring things over, there may be some downtime with the old link/banner server. This is only to be expected with a migration and we do apologise but aim to make any downtime as short as possible.
    The old links will still work for a short period once everything has been migrated over, but to minimise downtime and to eliminate any rush to change links on the cut off date, we would like to advise all affiliates to start changing their links now.

    Stats will not start to appear in your account until next week once we have mapped everything over and backdated, so we appreciate your patience over the weekend. If there are any last minute requests on which account to map your players to, please send them to me ASAP at Renee@RewardsAffiliates.com as once we have mapped the players to an account, we won't be able to move them again.

    If there are any questions please don't hesitate to email me - I'll have the blackberry with me for most of the weekend: Renee@RewardsAffiliates.com
     
  14.  
    Renee

    Renee Affiliate Program Representative

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  15.  
    Renee

    Renee Affiliate Program Representative

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    Feb 18, 2011
    OK one last thing before I venture home to bed...


    Playshare is taking care of payments for January commission.

    We will be paying affiliates from Feb 1 with the regular commission payments moving forward.

    It is my understanding that moneybookers and quicktender have been sent. I'm waiting to hear on the rest of the payments and should have more info next week. If you're supposed to have been paid by moneybookers or quicktender and havent spoken to one of us yet, please send me an email letting me know your username and how much you were owed so I can get in touch with the previous owners: Renee@RewardsAffiliates.com


    Cheers!
     
  16.  
    darmac

    darmac Affiliate Guard Dog Member

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    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    Feb 18, 2011
    Thanks Renee,
    It is now friday evening here, and no payments yet from Playshare to Neteller.
     
  18.  
    celena

    celena Affiliate Guard Dog Member

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    Feb 19, 2011
    Thank you Renee:)

    It's Saturday morning here, and I have not received payment Neteller!
     
  19.  
    Rhondagrace

    Rhondagrace gotaslotonmymind

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  20.  
    Rhondagrace

    Rhondagrace gotaslotonmymind

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    Feb 19, 2011
    Hi

    this is news to me! I sent you an email asking about my commission from playshare, and what about cwc?


     
    Last edited: Feb 19, 2011

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