FORMAL DEMAND FOR PAYMENT

[Gamblers Orbit]

Hi

Have been advised by a lawyer who i went and saw today on this matter and he has suggested to create a new thread for this formal demand. A copy has also been emailed to you. The lawyer wrote this for me to give you.

FORMAL DEMAND FOR PAYMENT​

Date: November 17, 2025

To: Deckmedia Affiliate Program Management
Affiliate ID: ***
Re: Breach of Affiliate Agreement – Demand for Immediate Payment of October 2025 Commission

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SUMMARY OF DEMAND​

I am writing to formally demand immediate payment of my confirmed October 2025 commission in the amount of $4,483.17 USD, which was due no later than November 15, 2025, per Section 4.4 of our Affiliate Agreement.

Your failure to pay this confirmed commission, combined with the retroactive insertion of an unexplained "refund" and reliance on a mere threat of chargebacks (not actual chargebacks), constitutes a material breach of our Affiliate Agreement.

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CHRONOLOGY OF EVENTS​

November 4, 2025:

• My October 2025 earnings were confirmed as payable in my account
• Balance Transactions showed: "RevenueShareEarnings – SlotoCash – Confirmed monthly earnings for 2025-10 – 4,483.17"
• Payable Balance displayed: $4,483.17

November 9, 2025:

• Your representative responded to my inquiry on AffiliateGuardDog
• No mention was made of any chargeback, player dispute, or threat
• You stated payment would be made by the 15th of the month per your standard terms

November 14, 2025:

• A "refund" of $9,546.05 suddenly appeared in my November 2025 Daily Rev Share statistics
• This occurred in a month where my referred players made zero deposits
• This "refund" appeared after I raised concerns about non-payment

November 15, 2025:

• Only after I questioned the mysterious refund did you send an email claiming a player is "threatening" chargebacks
• Your email explicitly refers to "potential future chargebacks" – confirming no actual chargeback has occurred
• You failed to make payment by the 15th as required by Section 4.4 of our Agreement

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CONTRACTUAL VIOLATIONS​

Your actions constitute multiple breaches of our Affiliate Agreement:

1. BREACH OF SECTION 4.4 – FAILURE TO PAY BY THE 15TH​

Contract Language:

"We will pay you Advertising Revenue no later than the 15th of every month"

Breach: You failed to pay my October 2025 commission of $4,483.17 by November 15, 2025. This payment was confirmed and invoiced on November 4, 2025.

2. IMPROPER APPLICATION OF SECTION 4.2 – CHARGEBACK DEFINITION​

Contract Language:

"A charge-back is defined as un-collectable CC transaction from the CC companies as a result of customer non payment or fraudulent credit card use."

Breach: Your November 15th email confirms that no chargeback has occurred. You refer to a player "threatening" chargebacks and "potential future chargebacks." A threat is not an "un-collectable CC transaction." The Affiliate Agreement does not authorize withholding confirmed commission based on threats or potential future events.

3. VIOLATION OF SECTION 4.3 – PROCESSING PERIOD TIMELINE​

Contract Language:

"If a charge back or credit occurs during the fee payment-processing period (12 business days), we reserve the right to deduct the associated fees from the owed Advertising revenues."

Breach: The 12-business-day processing period for October 2025 earnings would have concluded before November 15th. The $9,546.05 "refund" that appeared on November 14th falls outside this processing window and cannot be applied retroactively to earnings that were already confirmed as payable.

4. MISUSE OF "SOLE DISCRETION" UNDER SECTION 1.6​

Contract Language:

"Deposits reversed (or credits given) by us, in our sole discretion, to negate fraud, error, Player non satisfaction or through charge-backs."

Breach: Even contractual "sole discretion" clauses must be exercised in good faith and cannot be applied arbitrarily. Your actions demonstrate bad faith:

• No chargeback has occurred (only a threat)
• The refund appeared only after I complained publicly about non-payment
• A player with a 12-year clean history suddenly becomes a "threat" at the exact moment payment is disputed
• The timing and amount of the "refund" appear designed to justify withholding my commission

5. BREACH OF GOOD FAITH – SECTION 3.4 MISAPPLICATION​

Section 3.4 addresses "traffic not generated in good faith" and fraud. You have not alleged that I generated fraudulent traffic or acted in bad faith. This provision does not authorize withholding legitimate earnings due to a third-party player's alleged threats.

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ADDITIONAL CONCERNS​

Retroactive Stats Manipulation: The sudden appearance of a $9,546.05 "refund" in November 2025—a month with zero player deposits—only after I raised payment concerns, raises serious questions about the integrity of your reporting system.

Inconsistent Communications: Your November 9th public response made no mention of any payment complications, yet five days later a massive refund appears, followed by an explanation referencing "threats" rather than actual events.

No Negative Carryover Policy: Your affiliate program promotes a "no negative carryover" policy, yet you have created a significant negative balance in November based on activity allegedly from prior months, using this to justify withholding October's confirmed earnings.

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DEMAND FOR RESOLUTION​

I hereby demand the following:

1. Immediate payment of my October 2025 commission: $4,483.17 USD
2. Written explanationwith documentation supporting the $9,546.05 "refund," including:
   • Specific transaction dates and amounts allegedly subject to chargeback threats
   • Evidence that actual chargebacks have been filed with credit card companies
   • Justification for applying this to November statistics when no November deposits occurred
3. Correction of my account statistics to accurately reflect legitimate player activity
4. Confirmation that future payments will be made in accordance with Section 4.4 of our Agreement

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DEADLINE FOR RESPONSE​

I require your complete response and payment no later than November 24, 2025 (24 Hours from the date of this letter).

If this matter is not resolved by that date, I will have no choice but to pursue all available remedies, including:

• Filing a formal complaint with the Curaçao gaming authority
• Pursuing legal action in accordance with Section 11.1 of our Agreement
• Escalating this matter through industry watchdog organizations
• Publishing a detailed account of these events to warn other affiliates

I have maintained complete documentation of all communications, account screenshots, and timeline evidence.

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GOOD FAITH RESOLUTION​

I have been a loyal affiliate and have referred a legitimate player to your casinos and this player has been playing in the casino for almost 13 years without issues.

I understand that actual chargebacks must be deducted when they occur—that is standard industry practice. However, withholding confirmed earnings based on unsubstantiated threats and retroactive stat manipulation is not acceptable.

I am willing to resolve this matter amicably if you:

• Pay my October commission immediately
• Provide transparent documentation
• Commit to honoring the terms of our Agreement going forward

I await your prompt response.

 

[Gamblers Orbit]

Please note the date above is incorrect please provide the response and payment by November 18, 2025

 

[Gatto]

Excellent hopefully will see some action and satisfactory result

 

[Gamblers Orbit]

I better stop posting before i get in trouble, but deckmedia have seen this post and received the emails. I will be filing a complaint with the Filing a formal complaint with the Curaçao gaming authority if they dont act.

 

[Rhondagrace]

Deckmedia should do the right thing and release this affiliate’s confirmed October commissions. Ensuring timely and transparent payments is essential for maintaining trust and integrity within the affiliate program, and honoring verified earnings is a fundamental part of that responsibility.

 

[Kadabra]

well, that depends on the situation with the player.

 

[Gamblers Orbit]

Hi Kadabra,

The player has not made a physical chargeback, this was confirmed by the program themselves in an email. Their terms also do not allow for them to hold this comission as it was already confirmed and outside of the 12 day process clause.

They have never explained what the 9k refund was for either in November stats. If that was a chargeback it should be placed in the chargeback area, it was loaded on the 14th November 2025. Yet They emailed on November 15 stating no chargeback had be made as yet.

So if the 9k was the chargeback why are they loading that before a player has actually done the chargeback.

 

[Gamblers Orbit]

Deckmedia have replied on another platform 6 hours ago, we are now in discussions and i will refrain from posting further on the matter until this complaint has been mediated fully. I will however update of the outcome.