⚠️ Warning to fellow affiliates regarding xMark Affiliates

[i-man]

We are not. we are always behind. for 6 months getting promises that they will catch up but it doesn't happen. Now the same.

Feels that Cindy as affiliate program manager tries to help but the company/finance are not on the same page.

I agree, Cindy is trying her best to help, but I think she can only do so much.

 

[casinobonusguy]

Cindy sent message July 14 that payments should be made that day but as of July 16 we are owed May and June. I will update this post when we receive it.

 

[casinobonusguy]

Just an update still no payment or follow up by Cindy .

 

[casinobonusguy]

Bumping this thread no payments yet and yesterday email came from Nadia :

Thank you for your patience.



We currently do not have an update to share regarding the status. However, Payments Team is looking into this matter and will reach out to you directly via email as soon as more information becomes available.

 

[FictionNet]

Once again we find ourselves in the position of being months behind receiving payment from Xmark. It is literally EVERY TIME a payment is due, there is ALWAYS a long delay. And total silence from the affiliate program.

Cindy actually e-mailed me at the start of July asking for my payment details. That got me hopeful. Since then? Nothing. I've e-mailed Cindy three times. Ignored on every occasion.

 

[Gatto]

Frustrating much but even though Cindy is responding it is practically out of her hands. If the funds are not released for payment and or partial payments one can only assume, no funds or owners controlling the release of said funds. If it is the latter and I've worked for a company as such good luck things will never change.

 

[casinobonusguy]

In 2 days it will be 3 months we are owed. I was told Cindy has a personal Emergency but she is Head of Affiliates not a payment officer.

 

[FictionNet]

I've redirected X Mark's links again today. No payment = no traffic.

 

[Topdog25]

Dear casinobonusguy & topdog

Please message me on TG I will be happy to assist.

Cindy

What's the point? Any messages sent on TG are ignored.

 

[Topdog25]

Latest here is still owed for March, May and June. There seems to be someone new there "Nadia" that responds to my emails (sometimes) but only says things like:

"We currently don't have an update from Payments, but they should send an email regarding the payment as soon as they resolve this."

This is of no use. As affiliates running a business and sending traffic their way, it is only right that we are treated with some respect when it comes to getting paid what we are owed. If payments are delayed, then fine. But we still need to know when it will come.

As a smaller affiliate compared to the big fish that monopolize the industry, every penny counts. We have families and responsibilities. There is simply no respect.