VA update please

arkyt

Calling it like I see it.
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We have remained open and provided arkyt with all the reports requested. His queries to us directly via email do not reflect the posts seen on the forum. I would ask that arkyt to communicate with me so that we can ascertain the exact information desired (if not already provided) and assist step by step so that he is able to break down the figures and gain a full understanding.

It took you 2+ years to provide me with anything at all - and now you've all of a sudden given me everything I wanted?

For the record, my queries in email have been the exact same as in the forums - they indicated I dont buy a bit of what you are selling!

RE: understanding - I fully understand what your report has attempted to communicate - I simply don't buy it.

We have a more detailed report and have emailed this to arkyt as this post goes out.

I just recieved this new report - you appear deadset on proving that my performance was nothing without this fraud player who made off with bundle? Thats fine and dandy if I were to believe that there was in fact a fraud player for the last 3 years that took you for 175,000 - I simply don't buy it!


Regarding the figures displayed on the forum. The percentages are correct; this is verifiable by a ‘drilling’ of arkyt’s account reports to pinpoint the player ID. It was only due to the large deposits being made that prompted your first query with VA.

No, I first contacted VA back in 2008 due to the large negatives at the end of the month(s) - not because of large deposits. I've spoken with half a dozen VA reps in the last 3 years regarding this issue!

I guess you're the new hire thats going to get this all cleared up for the boss man...well you can take credit for shutting me up - cause I'm done with VA!

We have been extremely open during this whole time and wish to stress that we have always assisted in any way possible. Implications of a threatening nature are simply untrue and there has been nothing remotely threatening in any of our correspondence. I would ask again if you would allow us to post the last report provided (top level report) so others can view and form their own opinion.

Extremely open during this whole time? WHAT? Again, I have sent literally dozens of emails since 2008 regarding this issue and not until recently did this fraud player come out of the wood work! If anyone at VA in those previous 2-3 years would have looked at my account, as I had asked, this would have stuck out like a sore thumb since as you explain its obvious that the majority of my earnings during this time came from this one player. Several reps looked into my account during this time and noticed nothing at all unusual ... that only adds to the level suspiciousness.

I posted the percentages above you & you agreed to those - what is posting the data as supplied going to prove? Nothing!

What we have to get by is the fact that VA let a player walk away with (according to your data) 175,000 in 2 years time (2008-2009) with no review at all; despite me all along complaining about inconsistencies and then in 2010, when this player wasn't up, determining that the player was a fraudster and removing them from my account!

I tend to think this has more to do with managements decision to change its terms a while back and after seeing my traffic dropping / I wasn't sending as many players the books might have been cooked ... then after 3 years of me complaining someone got the bright idea to claim that this consitent "lucky winner" was actually a fraud player.

In the meain time - I think Vegas Affiliates should identify this player so that affiliates and casinos alike can be on the look out!
 

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INFO

  1. AGD Terms Certification:
    Terms Warning
  2. Have Retroactively Changed T&C's?
    Yes
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  4. Are Casino Earnings Bundled?
    Yes
  5. Missing Admin Fee:
    No
  6. Ambiguous Termination Clause:
    No
  7. T&C updates not emailed:
    No

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