Trino Partners - no payment... no contact...

FreeSpins

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We have not received our commission... They assured us that it would definitely be paid on time, but this turned out not to be true. Furthermore, they stopped responding to our reminders. I would like to ask the AGD staff to help us in this matter. And the others

PS. From what I have seen on the forum, this is not the only case. So, all those of you who work or intend to work with Trino - beware.
 

FreeSpins

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FYI: more and more affiliates are having trouble with them...
hxxps://www.gpwa.org/forum/trino-partners-not-paying-affiliates-commission-271157.html

@MissExposé please advise
 

MissExposé

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Hi @FreeSpins as mentioned in PM, we have sent them an email with your complaint and affiliate account username. As soon as there is a feedback, we'll inform here.
 

FreeSpins

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I am getting more and more messages from other partners (business buddies) about how they have stopped paying....

FYI: All their brands to avoid:

- Trino Casino (via 'Trino Partners' affiliate program)
- SpellWin Casino (via 'Trino Partners' affiliate program)
 
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Adtogame

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I am getting more and more messages from other partners (business buddies) about how they have stopped paying....

FYI: All their brands to avoid:

- Trino Casino (via 'Trino Partners' affiliate program)
- SpellWin Casino (via 'Trino Partners' affiliate program)
- Richville Casino (via 'Approve Partners' affiliate program)
Same here, we have been promoting them for last 2 months, they approved the payment but didn't pay. Avoid them, their Telegrams:
@mariia_trino
@Alya_TLaff
@ruslan_trino
 
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Adtogame

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Same here, we have been promoting them for last 2 months, they approved the payment but didn't pay. Avoid them, their Telegrams:
@mariia_trino
@Alya_TLaff
@ruslan_trino
@VladyslavApprovePartners
UPD:
@VladyslavApprovePartners - payment was succesfull, all good.
 

FreeSpins

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Still no payment, and no further contact...

It's high time to start removing / blacklisting their brands.
 

MissExposé

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@freespins247 I will raise this issue with the team and we will make a decision based on their terms as well as the feedback from other affiliates.
 

FreeSpins

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As of today, the commission has not been. This means that it's overdue 9 days. This in turn means that we have accrueed 9x10 EUR admin fees (penalty) on top of the principal. 10 EUR/fee per day for being late and unresponsive.
 

FreeSpins

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If you want to back to business, pay the balance + all the extra fees. It's our extra time we have to devote to send reminders, formulate complaints, etc. Time is money, and you have to face it.
 

FreeSpins

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Trino is yet another clown program. Their managers have the audacity to talk about further cooperation when they are fully aware that our commission has not been paid.... I don't know, but they seem to live in some other reality.

And the best part is, when you keep asking for your due commission, they say management takes care of it. Holy shit, really?
 

FreeSpins

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... their virtual, non-existen, and mythical managemnt that do miracles just by doing nothing
 

FreeSpins

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Eventually, we were able to re-establish communication with Trino through their senior manager, Mariia. She listened to us thoroughly and understood the problem. She admitted that such a situation should never have happened and promised that it would not happen again. Thanks to her commitment, the commission was paid immediately.

At this point, I believe that the problem has been resolved. ✔️
 

Trino Partners
INFO

  1. AGD Terms Certification
    Terms and Conditions
  2. Slow/Delayed Payments?
    Yes
  3. Have Retroactively Changed T&C's?
    No
  4. Have Negative Carryover?
    No
  5. High Roller Policy
    No
  6. Are Casino Earnings Bundled?
    No
  7. Missing Admin Fee
    Yes
  8. Ambiguous Termination Clause
    Yes
  9. T&C updates not emailed
    Yes

AGD AUDIT RESULTS

Audit coming soon

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