Casinozentrum
New Member
- Joined
- Aug 29, 2019
- Messages
- 1
- Reaction score
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We would like to share our bad experience with Wild Affiliates regarding an incorrect tracking of one of our players.
We promoted their offer in our Casino community and got some registrations. One of our members registered through website and deposited afterwards due to the transparent review we published about their Wunderino Casino.
Since we couldn't find any updates on our account at WildAffiliates, we contacted our account manager. Before this incident, we already had registrations and deposits by our users. According to the account manager, the player account is tagged under another Affiliate. The mentioned reason is that this was caused by 2-weeks saving cookies. Afterwards, we contacted our community and we talked to the respective player.
As he said he never heard about Wunderino before and he was convinced about the brand after reading our review. He navigated on our site casinozentrum.de and noticed the good rating of 89% of the Wunderino review. Therefore, he registered an account with Wunderino by clicking on our Affiliate link.
Another member of our community was sitting next to him and witnessing him during the whole process. This occured on the 27th of August 2019 und a bigger 4-digit amount was deposited.
Unfortunately, the Affiliate Manager is not willing to help us and insists on the previously mentioned questionable reasons. Due to this unprofesional behaviour and intransparent information, we will determine our partnership with WildAffiliates in case we do not find a solution soon.
Best regards,
The Casinozentrum Team
We promoted their offer in our Casino community and got some registrations. One of our members registered through website and deposited afterwards due to the transparent review we published about their Wunderino Casino.
Since we couldn't find any updates on our account at WildAffiliates, we contacted our account manager. Before this incident, we already had registrations and deposits by our users. According to the account manager, the player account is tagged under another Affiliate. The mentioned reason is that this was caused by 2-weeks saving cookies. Afterwards, we contacted our community and we talked to the respective player.
As he said he never heard about Wunderino before and he was convinced about the brand after reading our review. He navigated on our site casinozentrum.de and noticed the good rating of 89% of the Wunderino review. Therefore, he registered an account with Wunderino by clicking on our Affiliate link.
Another member of our community was sitting next to him and witnessing him during the whole process. This occured on the 27th of August 2019 und a bigger 4-digit amount was deposited.
Unfortunately, the Affiliate Manager is not willing to help us and insists on the previously mentioned questionable reasons. Due to this unprofesional behaviour and intransparent information, we will determine our partnership with WildAffiliates in case we do not find a solution soon.
Best regards,
The Casinozentrum Team