Remarkable Stats at BS

Discussion in 'Brightshare' started by inspiration, Dec 7, 2010.



  1.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    All of a sudden I have 4 locked accounts at BS this month and moreover 3 winners from Canada...............weird.......

    All Jackpots Casino 12 Jul 09 2009 CAD Canada 49.47 -21.39 0 -228.77 0 -57.19
    All Jackpots Casino Mar 09 2008 CAD Canada 727.25 -8.87 0 -1285.01 0 -321.25
    All Slots Casino Casino Oct 05 2009 CAD Canada 717.36 -3.26 0 -1869.28 0 -467.32

    How big are the odds ???

    New players per month : 1 - highest : 3 last couple of months.

    Personally I do not believe these are correct.

    Someone seen this too ?
     
  2.  
    Marcia

    Marcia Member

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    Dec 8, 2010
    Hi Inspiration,

    I'm more than happy to check into your stats with you, if you'd like.

    Please give me account details - tag or user name.

    Here or by email - marciaa@brightshare.com

    Thanks - Marcia
     
  3.  
    casinobonusguy

    casinobonusguy Affiliate Guard Dog Member

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    Dec 8, 2010
    We have remarkable stats at Brightshare last month but very positive .Players WIN ,sometimes and we have also seen a upswing in locked accounts
    My favorite long time players have won too but look at these
    Oct 17 2010 GBP United Kingdom 4209.33 9.16 0 5073.71 0 1775.8
    All Slots Casino Oct 17 2010 GBP United Kingdom 4241.34 3.99 0 3352.04 0 1173.21
    Wild Jack Casino Jul 10 2008 EUR Reunion 3155.04 7.45 0 3155.04 0 1104.26

    Brightshare is not even one of the main groups we work with but we do hook great players from time to time.At this time of year I notice more players will cash out ,maybe buy a few extra gifts.
    Last month we got 5 locked players , this month 1 .That is high numbers, we have had 30-40 locked accts in 2010.They must be very small players though as we have never missed them in the stats.
    Nice thing about winners is they will play it back :)
     
  4.  
    fruitmachineguy

    fruitmachineguy Banned

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    Not with me, work with Brightshare for some time and currently / in the past everything went perfect... Good luck with your case!
     
  5.  
    casinobonusguy

    casinobonusguy Affiliate Guard Dog Member

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    The thing about locked players is we do not see all the reasons ,many players ask for it to be locked ,it may be due to a deposit being returned etc.On Rival i had 2-3 locked players based on first name and last initial that was reactivated a couple months later.The payment got returned but the player made it up and they reactivated them.It would be nice to see details of our locked players at least in the month they are locked.I never asked for it so who knows maybe they can/will show it.Bright share is a good group and We are using them to replace some rival casinos.I cringe when i see Europeans on rival casinos ,what a waste lol
     
  6.  
    bonustreak

    bonustreak Administrator Staff Member

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    grem

    grem Affiliate Guard Dog Member

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    I am sure brightshare will sort things for you if you ask them
     
  8.  
    lots0

    lots0 Affiliate Guard Dog Member

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    If I remember correctly, BrightShares funky Stats reporting was the reason I stopped promoting them.

    They changed the way they report stats a couple of years ago to some kind of a deal where they would not report stats until you had x number of depositers.

    I don't remember all the details, but I do remember that I didn't like the way they were reporting stats and I thought that their stats reporting was really leaving the door open for affs to get shorted by the casino, so I dropped them.
     
  9.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    Hi Marcia my btag = aff2892

    I wanted to know how others are doing but as usual different results for everybody.

    How man yare needed to show the stats report ?
    Is there a possibility to get a second report for all referred players ?
     
  10.  
    dendrite

    dendrite Affiliate Guard Dog Member

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    My stats with BS are fine

    I see a lot of withdrawals compared to the VT/Rival/RTGs I promote, but I also get a much higher value for deposits per player.

    I think that simply reflects the combination of high quality games (people love them and come back for more) and good processing when players want to cash-out
     
  11.  
    Marcia

    Marcia Member

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    Dec 9, 2010
    Hey All,

    Thanks for all the nice comments re: our reporting and I'm glad to see that the BrightShare casinos are performing well for so many of you.

    Now....to the issues:

    1. Regarding the comment: "they would not report stats until you had x number of depositers" - this is not the case.
    Our earnings report shows details on all players who perform any activity beyond registration - could be playing (even in a free tournament) or could be depositing and beyond.
    Our Banner and Link Stats report will show you all activity (including just a download or registration who does not go on to play or deposit) - provided you're using our banner codes/server.

    2. Additional report - yes, I can pull a report for you showing the player activity from "click." Please tell me which month/s you'd like.

    3. Regarding locked accounts - if you're interested, casino management will usually give us an explanation of why an account was locked. The most common reasons are:
    *player asked to be locked
    *mismatch of registration details
    *unusual behavior (20 purchases in 5 hours)
    *suspected chargebacker

    In this case, all your locked accounts were Bingo players - I'll try to get more info from casino management.

    4. Regarding winners - Jackpot Factory casinos have a very high payout percentage, meaning a lot of winners. Because of this, players have fun at our casinos and keep coming back - our retention rate is the highest of all the Microgaming casinos. I suspect that your winners this month will stick around and play it back into the casino. Players tend to cash-in only the really big wins.

    I hope I've addressed all your questions - please let me know.
    I'm happy to keep this thread going with comments/explanations of our reports.......

    Have a great weekend - Marcia
     
  12.  
    dfiocch

    dfiocch Affiliate Guard Dog Member

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    Dec 9, 2010
    Brightshare?
    The best aff program and best brands that I promote on my site.
    I'm with them since 2006 and never got problems.
    Stats are fine and clear. :cool:
     
  13.  
    lots0

    lots0 Affiliate Guard Dog Member

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    I had to dig out an email from Marcia dated May 2008.

    Here is a quote from Marcia from 2008...After I complained about ALL my Brightshare stats just disappearing.
    So it is a FACT that BS told me that they do not show any stats UNLESS you have at least one depositing player.

    So when did this change Marcia? As far as I know the last time BS updated their stats program was in 2008...

    It has not changed... so was I being bull shitted in 08 by you or am I being bull shitted now in public by you ???
    My money is on "now"....


    Added...If I were a new affiliate, I would stay completely away from programs that lie and bull shit people... after all stealing is a very short step from lying.
     
    Last edited: Dec 9, 2010
  14.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    I always get about 160-170 dls a month, some guest and some real registrations. Rarely a deposit until 2 new Canadian players deposited in oct and nov.

    I like the ability to see stats for a range of dates and not just a single month at a time.
     
  15.  
    casinobonusguy

    casinobonusguy Affiliate Guard Dog Member

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    I am sure if players who are not visible in reports start depositing , you would see their stats lotso.We have about 30,000 players on some casino accounts ,it would make sense only those with activity would be on our report.
     
  16.  
    Marcia

    Marcia Member

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    Dec 13, 2010
    Hi All,

    One-by-one:

    dfiocch - thanks for your nice comments - glad to hear you're happy with our casinos and program.

    lots0 - what I said in 2008 stands today - our Earnings report shows any and all players who have purchased or played (even for free) in that particular month. There is no minimum number - each player who has purchased or played will show in the report.

    slotplayer - thanks for your comment about preferring to see multiple months in one report - we know this is a nuisance sometimes, but we found that we can give more detailed information if we stick with the one-month format. If you need multiple months, please feel free to email me and I can send this to you in an excel format.

    casinobonusguy - exactly, if we showed all players with your tag, the reports would have a lot of useless information - like players who haven't played in years. For this reason, our report shows players with activity - purchased or played.

    Thanks, guys!
    Marcia
     
  17.  
    Marcia

    Marcia Member

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    Hi All,

    I checked with casino management re: locked accounts and they tell me that another reason that I had not included above is "duplicate accounts." In other words, the player already has an account at the casino.

    In cases like this, the payments processor (also in charge of security and fraud) closes the most recently opened account.

    Hope this is helpful info for everyone....

    Thanks - Marcia
     
  18.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    Dec 19, 2010
    My stats are now showing a player with 2 lines in the stats report, he won over 5000 with a 50 deposit............. :

    Casino Program Banner Tag Account Registration Currency Country Total Purchase Net Revenue Revenue Share


    All Slots CasinoRevShare asaff2892_4613 Asr1292660794 Dec 18 2010 CAD Canada 0 207.13 51.78

    All Slots CasinoRevShare asaff2892_4613 Asr1292660794 Dec 18 2010
    CAD Canada 49.57 -5015.52 -1253.88

    Edited to add 7 locked accounts now this month.

    ???
     
  19.  
    Marcia

    Marcia Member

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    Dec 19, 2010
    Hi inspiration,

    I've asked Liyu - our stats and site manager - to explain why a player would show up on two different lines. I also see mobile, bingo and sportsbook showing up under casino.

    I'll check into the player activity with casino management. Altho it certainly happens that a first purchaser wins big - we see this all the time in casino press releases - we'll double check that there is no suspected abuse happening.

    And just because he's won at this point does not mean he'll necessarily cash-in. He's very likely to keep playing it back into the casino.

    Will also check these casino locked accounts - we already checked into the bingo locked accounts.

    Will get back to you asap with more info.

    Marcia
     
  20.  
    Marcia

    Marcia Member

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    Dec 30, 2010
    Hi Inspiration,

    Sorry this took me so long, but I have discovered why a player would show up twice in your earnings report. If you look at the Player's Currency Tab, you'll see that player played at All Slots (download) and All Slots Flash. Even tho he uses the same account number, each casino will show up separately.

    I hope this helps.

    Have a fun (and safe) New Year.

    Marcia
     

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