RA : Why are you bombarding players with newsletters?

Discussion in 'Rewards Affiliates' started by inspiration, Jun 2, 2012.

RewardsAffiliates
  1.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    I got a newsletter on 31st of May and another one on June 1st

    Are you guys increasing the pace of (player) news sharing, looks to me this kind of spamming is more damaging rather than caring for (y)our customers ?
     
  2.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    Would love to see them change for good.
     
  3.  
    Renee

    Renee Affiliate Program Representative

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    The weekly newsletter is sent every Friday.
    Friday happened to be the 1st of the month which is when the monthly newsletter is usually sent out.

    Since they fell on the same day rather than filling the player's inbox with 2 emails in one day, they were sent a day apart. This happens every time the 1st of the month falls on a Friday.

    Hope that is helpful.
     

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