Payments Delay at Classic Affiliates

Discussion in 'Classic Affiliates' started by Online-casinos.co.uk, Sep 24, 2019.

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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Moving to predatory until payment issues have been resolved, please keep us updated.
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    unfortunatley nothing positive to report. No further money and I have been told now that others will be paid first now as I have recieved an amount. An amount?
    AM wont even confirm the amount they intend to pay....well intend might not be the correct word. Who knows with them now. Utterly dissapointed as I have given them so many oppurtunites, for months and months now, to do the correct thing.
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    So one year on....and not a penny more from this lot or any contact now. Has anyone else subsequently had any luck? I am owed £1500 from them still
     
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    MissExposé

    MissExposé Well-Known Member Staff Member

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    We sent them an email now. Let's see if they will reply. Keep you posted.
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    Thank you. I have lost all contact with them now. Seems like it would be good for them in a business sense to do the right thing and at least try and salvage their reputation or what's left of it now moving forwards.
    Does anyone know if I can take further action now against the company? It isn't even just about the money now but I don't think they should still be operating if they are doing things like this to propel on a habitual basis?
     
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    MissExposé

    MissExposé Well-Known Member Staff Member

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    You're most welcome simon99. Will let you know as soon as we hear back from them.
     
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    MissExposé

    MissExposé Well-Known Member Staff Member

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    @simon99 So far we haven't received any updates. Reminder email sent.
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    Thank you...But I suspect this company will offer no response
     
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    MissExposé

    MissExposé Well-Known Member Staff Member

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    We will try sending them one more email. Let's see if they will reply.
     
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    MissExposé

    MissExposé Well-Known Member Staff Member

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    @simon99
    We received an update from the affiliate representatives. Namely, they said they are/were in contact with all affiliates with pending commissions. The payment delay is caused due to the bank used by the merchant had blocked all accounts and therefore all account holders are facing this issue. They were releasing funds in phases after a long process and therefore the merchant was making payments as and when funds were released.
    Part of your commission has been paid and the remaining amount (shown on your affiliate account) will also be paid out (once the funds are available).
    They apologize for the delay in the payments and all the inconvenience caused.
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    That's a beautiful reply from them. However they are not in contact with me. They have not replied to me and it is interesting that they say they will pay the amount remaining on my affiliate dashboard as that has changed now to an amount where by they owe me no money despite me having an email clearly agreeing with what they owe me. I will be amazed if I get any payment from them now and it is shameful on their part to give you the same excuses and nonsense they've strung me along with for a year before cutting contact. How does it take 14months to rectify a problem like this?? Thank you so Mich for chasing them but please don't be fooled by their lovely and innocent reply. Their reputation is in tatters unless they can prove me wrong by paying. Which they won't.
     
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    MissExposé

    MissExposé Well-Known Member Staff Member

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    We forwarded them your response and asked them to contact you directly. Please let us know if you hear from them. In case they provide us with more info thread will be updated.
     
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    MissExposé

    MissExposé Well-Known Member Staff Member

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    We just received one more email from the affiliates. They confirm they still owe you commission and are working to rectify the issue as quickly as they possibly can, but it's been taking longer time than expected.
    Can you please let us know once you receive the pending commission.
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    I certainly will but they haven't contacted me still in regards to this. Nor have they confirmed the amount as the AM started to become completely ambiguous about it....
    I will be the very first person to come back on here and apologise and be happy to say that they've paid me the full amount but I am afraid, in my opinion, you have just been given the same brush off/stalling talk that I got for the first 6 months.
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    Thank you for trying and continuing to do so as well. That's incredibly good of you and very appreciated
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    Thank you so much for continuing to have tried though. Really appreciate that.
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    Didn't realise both my thank you posts had posted!! That's how grateful I am, haha
     
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    MissExposé

    MissExposé Well-Known Member Staff Member

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    You're most welcome simon99. Hope it will be sorted out soon. If we get any further information thread will be updated. Please, let us know if you hear from them in the meantime.
     
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    simon99

    simon99 Affiliate Guard Dog Member

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    Thank you. I haven't heard from them in any way shape or form still.
     
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    Online-casinos.co.uk

    Online-casinos.co.uk Affiliate Guard Dog Member

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    Unfortunately just received this:

    "
    Dear affiliates,

    With great regret, we are closing the Classic Affiliates network today with immediate effect. Over the last few months, we have been trying our best to raise funds to run the network. However, all our efforts of securing funding have failed unfortunately despite months of trying and the ongoing pandemic has only made it more difficult to raise funds. Furthermore, the reduced margins in the UK market are making it even more challenging. Therefore, we are left with no choice but to close the network to avoid any further debts.

    We are aware of the pending commissions for the last few months and are still committed to pay these out one by one over the next few months. We will be reaching out to you individually to sort these payments at the earliest.

    Due to non-payment to the affiliate software provider, they will be taking down the network imminently.

    We are sincerely sorry about this and apologise for the inconvenience this may have caused you.

    Thank you for your patience so far.

    Classic Affiliates team"
     
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