RESOLVED: Payment delay... no contact

[FreeSpins]

Hi everyone,

We would like to report some issues with delayed payments and lack of contact from their affiliate managers. They read our messages but do not reply...

Beware...

 

[i-man]

Keep trying, Cindy is active on the forums and is very responsive.

 

[FreeSpins]

She has just replied to us. Lets see.

 

[cindygreco]

Hi FreeSpins:

I will assign you a new AM that meets your requirements. There has been a delay with a few affiliate payments but we are on our way to solving it ASAP.

Once again please accept my sincere apologies for the inconvenience. I will try to get this issue resolved in a timely matter.

Cindy Greco
Head of Affiliate Marketing
Xmarkaffiliates
TG: @Greco_00

 

[MissExposé]

Thank you @cindygreco for being so responsive and prompt on our forum! We really appreciate it!

 

[FreeSpins]

Payment received. Thank you.

 

[FreeSpins]

Hi FreeSpins:

I will assign you a new AM that meets your requirements. There has been a delay with a few affiliate payments but we are on our way to solving it ASAP.

Once again please accept my sincere apologies for the inconvenience. I will try to get this issue resolved in a timely matter.

Cindy Greco
Head of Affiliate Marketing
Xmarkaffiliates
TG: @Greco_00

View attachment 6481

Resolved. Thank you.