Non-Payment Issue – July 2025 Commission (€1,331.54)

[Best]

Hello,


I am opening this thread to report a serious non-payment issue with Chilli Partners regarding my July 2025 commissions (€1,331.54).


Despite multiple attempts to resolve this matter privately with account managers and the fraud team, my payment has been withheld with no valid evidence provided, and my account was closed after I raised concerns.


I have already opened a detailed thread in the Affiliate Payments section with the full timeline and attached screenshots.


I am opening this thread in the Chilli Partners section to ensure program representatives are aware and to give them the opportunity to respond directly.


Best regards,
Best.

 

[Best]

Full Report – Non-Payment of July 2025 Commission (€1,331.54)

For transparency, here is the complete timeline of events and supporting evidence regarding my unpaid July 2025 commission:

Program: Chilli Partners
Affiliate ID: [can be provided privately to moderators if required]
Period: July 2025
Amount Due: €1,331.54 (CPA + RevShare)
Due Date: August 15, 2025
Status: Still unpaid as of today (30 days overdue)

Timeline:

• 30 July 2025 — My then-AM (Kylie) informed me she resigned and that I would be assigned a new AM.
• August 2025 — I paused running traffic (no FTDs generated by me in August) while waiting for the new AM to contact me.
• 06 August 2025 – I requested payout of my July commission (€1,331.54).
• 08 August 2025 – Status payment changed to “Review.”
• 15 August 2025 – According to Chilli Partners’ payment terms, this was the scheduled payout date. No payment was received.
• 19 August 2025 — I contacted ChilliPartners (Telegram + email) because nobody had contacted me. I was assigned a new AM (Lina)
• 19–27 August 2025 — Multiple messages exchanged with Lina; I repeatedly requested confirmation of payment. I was told the traffic was being evaluated for “strange player behaviour,” but no player-level evidence or specifics were provided.
• 27 August 2025 — Still no resolution. I escalated formally to Chilli Partners via email and Telegram after continued silence.
• 29 August 2025 – I finally received an email from the Fraud Prevention Team (Davide Santoro) claiming incentivized traffic and player duplication and stating my commission was “invalidated” for fraud; my account was immediately closed and I lost access. However, the fraud report attached contained several factual errors:

• The report cited €1,413.52 (incorrect — that amount appears to include August figures). My July claim under review was €1,331.54.
• Reported FTDs: 25 — my dashboard shows 21 FTDs for July.
• The report lists generic accusations (incentivized traffic, cross-brand duplication, low engagement) without player-level evidence.

• 30 August 2025 – I formally contested these inaccuracies and gave a deadline (2 September) for a corrected report and payment confirmation.
• 02 September 2025 – Sent a final notice with 24h deadline. I gave them courtesy extra days but still no reply.
• Today, 14 September 2025 – Payment remains unpaid.

Facts:
– I paused traffic in August but there were still deposits giving a RevShare (€82.29 recorded to 27/0

, which contradicts an “incentivized” pattern claim.
– I work with organic social traffic and cooperated fully during the whole process.
– Agreement terms are CPA + RevShare.
– Payment for July is 30 days overdue.

Attached images of reported information:

https://imgur.com/a/huOyO3X

Conclusion:
This is now 30 days overdue (since the scheduled payment date of 15 August) and my commission of €1,331.54 is still being withheld without transparent evidence.
I have always worked in good faith under the Affiliate Agreement and reject accusations that are not backed by proper data. I cooperated fully, allowed ample time, and sent multiple reminders, but Chilli Partners has chosen to remain silent.

I am publishing this to warn other affiliates and to request the community’s support in holding Chilli Partners accountable.
I kindly ask Chilli Partners management to address this immediately and confirm the release of my July commission without further delay.

Best regards,
Best.

 

[Best]

Update – 12 September 2025


Instead of addressing the overdue July 2025 commission, Chilli Partners has now sent me a legal threat by email, claiming “defamation” because I reported the non-payment publicly.

Screenshot of their email:

https://imgur.com/a/xDdBdeO

My position remains the same:

• All my statements are factual, backed by documented evidence.
• Reporting non-payment is not defamation.
• The commission of €1,331.54 remains unpaid.

This type of intimidation further confirms the lack of professionalism in the way Chilli Partners handles affiliate relations.