No response to emails

Superiorshare

Frank

Affiliate Guard Dog Member
Joined
Jan 7, 2015
Messages
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465
So you have redirected to a new affiliate platform, all old stats and players and earnings are gone, i have sent countless emails and no answer. I will remove from the site if I dont get a response in 24 hours as space is tight and only have responsive programs onboard.
 

NDG

Affiliate Guard Dog Member
Joined
Sep 19, 2013
Messages
663
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They did say that their will be two stats for this month. The stats before the change and the stats after the change. This could mean that they haven't moved everything from the
old platform to the new one yet.
 

Superior_Share_Emma

Affiliate Program Representative
Joined
Nov 16, 2019
Messages
11
Reaction score
3
So you have redirected to a new affiliate platform, all old stats and players and earnings are gone, i have sent countless emails and no answer. I will remove from the site if I dont get a response in 24 hours as space is tight and only have responsive programs onboard.

Please, check your inbox, I've sent an email to you.
As we've already mentioned, every single player was transferred to the new system. The stats is being updated from time to time so you will see the updated information in MyAffiliates statistics. Also we have all the records regarding the commissions for the previous months, so don't hesitate to contact me and we will send the payment to you.
 

jopaa

Affiliate Guard Dog Member
Joined
Jun 3, 2011
Messages
683
Reaction score
199
I would like to know if anyone has been already paid this month?
 

NDG

Affiliate Guard Dog Member
Joined
Sep 19, 2013
Messages
663
Reaction score
466
No payment from them yet.
 

Superior_Share_Emma

Affiliate Program Representative
Joined
Nov 16, 2019
Messages
11
Reaction score
3
Hi,

Most payments would have been done by now, our team would be very happy to hear from any of you regarding payments or any other issues, we will do our upmost to fix it and have payments sent and issues resolved.
Also, please log in to your new "myaffiliates" platform, in order to retrieve new LPs. We are keen to speak to any of you regarding traffic and improved deals. Don't be shy! Bear in mind, we will be at LAC and it'd be great to chat over a cup of coffee or a beer about 3 existing brands and the 4th brand RTG to be launched.
Speak soon,
 

Frank

Affiliate Guard Dog Member
Joined
Jan 7, 2015
Messages
935
Reaction score
465
No payment received didn't even get the email asking if im still using the same btc address, now since last week stats gone, email after email.. im tired.. how about you try and fix my problem_? access to old stats or tell me what they are and update them into the new system.
 

Superior_Share_Emma

Affiliate Program Representative
Joined
Nov 16, 2019
Messages
11
Reaction score
3
No payment received didn't even get the email asking if im still using the same btc address, now since last week stats gone, email after email.. im tired.. how about you try and fix my problem_? access to old stats or tell me what they are and update them into the new system.

As it was previously mentioned we have the records regarding commissions of each affiliate.
Please, check your email. The message regarding the payment was sent to you.

Regards,
 

jopaa

Affiliate Guard Dog Member
Joined
Jun 3, 2011
Messages
683
Reaction score
199
I did not get any payment either. And yes, I already sent a new BTC address.
 

admin

Notification Admin
Staff member
Joined
Dec 17, 2006
Messages
6,960
Reaction score
7
A reminder is sent to all affiliate managers.
 

jopaa

Affiliate Guard Dog Member
Joined
Jun 3, 2011
Messages
683
Reaction score
199
Just been told that the minimum payment for BTC was raised at $150 even if their new website says otherwise :

Payments are made 15 business days after the close of the preceding month.* Payments are effected by: Neteller/Skrill and into affiliate's casino account. It is the responsibility of the affiliate to select the method of payment. As of February 2014 there will be a minimum payout amount of $100 to be eligible to receive a payment (monthly or accumulated) on all affiliate accounts.

Neteller and Skrill are not available anymore (just Bitcoin).
 

Superior_Share_Lisa

Affiliate Program Representative
Joined
Nov 18, 2019
Messages
6
Reaction score
2
Just been told that the minimum payment for BTC was raised at $150 even if their new website says otherwise :

Payments are made 15 business days after the close of the preceding month.* Payments are effected by: Neteller/Skrill and into affiliate's casino account. It is the responsibility of the affiliate to select the method of payment. As of February 2014 there will be a minimum payout amount of $100 to be eligible to receive a payment (monthly or accumulated) on all affiliate accounts.

Neteller and Skrill are not available anymore (just Bitcoin).

Hi,
Your December commission has been sent! Please, check your email.
 

bonustreak

Administrator
Staff member
Joined
Dec 15, 2006
Messages
7,534
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1,002
I really hope that all our players are really moved over! They do not have banners under the new system either, I have no access to my old account either. If you want to reach out to me my email is marketingATstreakgaming.com I will not chase an Affiliate Manager around to be marketed on my site. We are going to remove all links and banners unless we are told ALL old links will redirect to this new program. I am not going to replace the years of links that we have across all of our websites.

PS.... I will not be at LAC and am taking meetings on Skype..
 

Superior_Share_Emma

Affiliate Program Representative
Joined
Nov 16, 2019
Messages
11
Reaction score
3
I really hope that all our players are really moved over! They do not have banners under the new system either, I have no access to my old account either. If you want to reach out to me my email is marketingATstreakgaming.com I will not chase an Affiliate Manager around to be marketed on my site. We are going to remove all links and banners unless we are told ALL old links will redirect to this new program. I am not going to replace the years of links that we have across all of our websites.

PS.... I will not be at LAC and am taking meetings on Skype..

Your affiliate manager is David, he will contact you.

Regards,
 

Superior_Share_Emma

Affiliate Program Representative
Joined
Nov 16, 2019
Messages
11
Reaction score
3
I really hope that all our players are really moved over! They do not have banners under the new system either, I have no access to my old account either. If you want to reach out to me my email is marketingATstreakgaming.com I will not chase an Affiliate Manager around to be marketed on my site. We are going to remove all links and banners unless we are told ALL old links will redirect to this new program. I am not going to replace the years of links that we have across all of our websites.

PS.... I will not be at LAC and am taking meetings on Skype..

I want to make sure everything is ok with your links, so please send us all the old links and we can redirect it manually to the new LPs.
Speak Soon,
 

RyanWeb

Affiliate Guard Dog Member
Joined
Apr 9, 2015
Messages
972
Reaction score
410
I really hope that all our players are really moved over! They do not have banners under the new system either, I have no access to my old account either. If you want to reach out to me my email is marketingATstreakgaming.com I will not chase an Affiliate Manager around to be marketed on my site. We are going to remove all links and banners unless we are told ALL old links will redirect to this new program. I am not going to replace the years of links that we have across all of our websites.

PS.... I will not be at LAC and am taking meetings on Skype..
Checking links from my site are all dead, so I was checking a few others, seems yours are dead as well fyi.

Also when I log into the affiliate program the only casino listed is Rich Palms?
 

Superiorshare
INFO

  1. AGD Terms Certification:
    Terms and Conditions
  2. Have Retroactively Changed T&C's?
    No
  3. Have Negative Carryover?
    No
  4. Are Casino Earnings Bundled?
    No
  5. Missing Admin Fee:
    No
  6. Ambiguous Termination Clause:
    No
  7. T&C updates not emailed:
    No

AGD REPRESENTATIVE

Affiliate Software

MyAffiliates

AGD AUDIT RESULTS

25% = 25%
30% = 30%
35% = 35%
40% = 40%
45% = 45%

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