No response from them via the affiliate account for 2 weeks

Discussion in 'Mr Affiliate' started by TigerLair, Jun 22, 2014.

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    TigerLair

    TigerLair Affiliate Guard Dog Member

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    Hi, i have been waiting for mrgreen to contact me, but they still haven't.

    I sent them now 2 messages via the affiliate chat message system, asking for them to add me to skype, and i still do not have an affiliate manager with them, what is going on, why are they not actually responding to me, can anyone please help??

    Thanks

    Tiger Lair
     
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    TigerLair

    TigerLair Affiliate Guard Dog Member

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    Should i post a screenshot to prove it from my affiliate account screen, of the 2 messages that still have not had a reply, is this even good, how can they be ignoring us??
     
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    byebyebaby

    byebyebaby Affiliate Guard Dog Member

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    Did you also try sending them an e-mail? Sometimes those message systems don't work or aren't active.
     
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    AussieDave

    AussieDave 17 years & still going!

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    Welcome to the reality of being an affiliate :D
     
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    slotplayer

    slotplayer Affiliate Guard Dog Member

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    A spot opened up for a link and I was just going to add them but went with someone else.
     
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    bonustreak

    bonustreak Administrator Staff Member

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    That is weird they usually answer fast if I see them in Amsterdam I will mention this thread..
     
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    Aliatam

    Aliatam Affiliate Program Representative

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    Hi there,

    Ali from Mr Affiliate here.

    First of all, apologies for not receiving any response.

    It seems to me that we have only received an internal message from you on Saturday, 21st of June and you got a reply from Maxim this morning. This means for some reason - we have not received your first internal message and we will be looking for the reason. If you would have contacted us via e-mail regarding this, that would have been a great help.. However, I apologize once more for the error.

    I believe you have also added me on Skype this morning so please give me a shout and let's catch up when you are online.

    Regards,
    Ali
     
    Last edited: Jun 23, 2014
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    TigerLair

    TigerLair Affiliate Guard Dog Member

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    Thanks for the reply, sorry i didnt reply sooner,

    Thanks everyone else too for the reply, i have now got contact finally from them, but it was still unacceptable that i yet again had to make a thread in this forum, to get a response, it is good thing this forum is here :)

    Tiger Lair
     
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    I think you just need the right contact info. Skype always works for them from what I have found. I also *just* fixed the alert system for Mr. Affiliate. No email address was attached. They should now get an email when a new post comes through.
     
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  10. admin Notification Admin Staff Member

    The Affiliate Management team has been notified of the new post.
  11. admin Notification Admin Staff Member

    A reminder is sent to all affiliate managers.

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