No Payment, slow answers

[freakspin]

Hi there,

just want to share my experience so far with VBET.

- Requested a payment on 3rd Jan 2021
- Answer on 25th Jan that payment to Skrill got rejected
- Alternative payment method: Neteller
- Ask again for payment on 29th Jan
- Answer on 2nd Feb: Waiting for "finance team"
- Answer on 11th Feb: Neteller payment also failed
- Alternative payment method: Ecopayz (or BTC, but no option from my side atm)
- 23rd Feb: Asking for updates: No answer
- 3rd Mar: Asking for updates: No answer
- Answer on 4th Mar: No updates from "finance team"
- Today, 10th Mar: Still no answer, trying to contact via skype.. not accepted so far

It's only (or better fortunately) some coins.. but communication and payment process is/seems horrible so far.

BR
freakspin

 

[Insider]

Hi there,

just want to share my experience so far with VBET.

- Requested a payment on 3rd Jan 2021
- Answer on 25th Jan that payment to Skrill got rejected
- Alternative payment method: Neteller
- Ask again for payment on 29th Jan
- Answer on 2nd Feb: Waiting for "finance team"
- Answer on 11th Feb: Neteller payment also failed
- Alternative payment method: Ecopayz (or BTC, but no option from my side atm)
- 23rd Feb: Asking for updates: No answer
- 3rd Mar: Asking for updates: No answer
- Answer on 4th Mar: No updates from "finance team"
- Today, 10th Mar: Still no answer, trying to contact via skype.. not accepted so far

It's only (or better fortunately) some coins.. but communication and payment process is/seems horrible so far.

BR
freakspin

Hey freaky,

logical that if Skrill rejected that also Neteller fails.

Which backend VBet use ?

 

[Conft]

Also waiting on payment for over a month, and no proper answers from my AM.

 

[AidanLCFC]

I'll speak to my AM now and see if I can get them to chime in on here

 

[Insider]

So guys, i would suggest you to use the following contacts, because i would be cheeky enough to do in hope they will forward and ask responsible persons why they don't answer or pay.

It's surely not a guarantee but it's worth to try.

KRISTINE HAMBARDZUMYAN - Director of Vivaro Ltd.

k.hambardzumyan@betconstruct.com

Gor Mnatsakanyan - Regional Director Germany, Berlin

Skype: goro889888

Or to try contact button over website: https://www.betconstruct.com

Maybe AGD has also a representative here who is able to answer.

 

[freakspin]

Got an answer today from the AM Hov via Skype today. They will pay "now" via Ecopayz... Let's see.

 

[Hov - VBET Affiliates]

Hello,

I want to inform you that we recently had some issues regarding our payment providers and due that both payment attempts of your request failed. We are trying to resolve those issues and find alternative ways of making the payments to our partners. That's why I suggested using BTC transfer option, which wasn't convenient to you at the moment.

Regarding the late updates, I totally understand your frustration as I was not able to come up with constant updates regarding your case. The thing is our finance dep were expecting to get the issue resolved on a daily basis to make the payment and give some positive updates however the issue still persists.

Now are finance team is trying to make the payment via EcoPayz, I have your contacts and I will keep you updated on the process. Adding my and my manager's Skype accounts, if you have any questions or you need further updates on this or other matter, you can contact us any time.

Hov - live:.cid.dfaaa40d4044bc56
Andranik - live:.cid.933c9aa01a33c094

Thanks for your understanding.

 

[freakspin]

I can confirm that that I got the payment now via Ecopayz.
Looking forward.

Thanks.

 

[AidanLCFC]

Hello,

I want to inform you that we recently had some issues regarding our payment providers and due that both payment attempts of your request failed. We are trying to resolve those issues and find alternative ways of making the payments to our partners. That's why I suggested using BTC transfer option, which wasn't convenient to you at the moment.

Regarding the late updates, I totally understand your frustration as I was not able to come up with constant updates regarding your case. The thing is our finance dep were expecting to get the issue resolved on a daily basis to make the payment and give some positive updates however the issue still persists.

Now are finance team is trying to make the payment via EcoPayz, I have your contacts and I will keep you updated on the process. Adding my and my manager's Skype accounts, if you have any questions or you need further updates on this or other matter, you can contact us any time.

Hov - live:.cid.dfaaa40d4044bc56
Andranik - live:.cid.933c9aa01a33c094

Thanks for your understanding.

well done for sorting and coming on here to explain

 

[Conft]

Waiting on payments again, no response in over a month.

 

[MissExposé]

@Conft Please PM me your affiliate account username and we will ask for updates on your behalf.

 

[MissExposé]

@Conft we are still waiting on your account details if assistance is needed.

 

[MissExposé]

Since we didn't receive the requested information, we consider this case closed.