Missing Affiliate Payment (€1,710) – Fortunate Partners – No Response From Affiliate Managers

[Sara]

Hello everyone,

I’m posting here to ask for advice and assistance regarding an unresolved payment issue with Fortunate Partners.

According to my dashboard, multiple bills are marked as Paid, and the system shows a total balance deduction of €1,710 EUR related to these payouts. However, I have not received the payment, nor any payment confirmation (bank/crypto transaction reference).

What’s more concerning is that my affiliate manager and the Fortunate Partners team have been completely unresponsive for months, despite multiple attempts to contact them via:
Email
Internal chat / support channels
I have followed up several times in a polite and professional manner but received no reply at all.

At this point, I’m trying to understand:

• Whether others are experiencing similar issues with Fortunate Partners
• How to properly escalate this when affiliate managers do not respond
• If there is an official contact or process to resolve missing payments

I’m happy to provide screenshots, transaction IDs, and dates if needed.

Any guidance or shared experiences would be greatly appreciated.
Thank you in advance for your help.

 

[AimanRamsey]

Do you have Telegram? You send it to me and I'll talk to them to see what they say.

 

[Sara]

I would appreciate if you can directly give me any contact. I have no contact with any manager. Since months my manager has ghosted.

 

[Sara]

@admin can you plz help connect with someone from Fortunate partners @MissExposé

 

[MissExposé]

Hello @Sara please check your private message.

 

[MissExposé]

Hello Community,

We have received feedback from the affiliate manager, who conducted a thorough review of the traffic associated with this payment issue. According to the review, the affiliate manager identified clear signs of CPA abuse. Specifically, the players acquired during this period deposited only the minimum amount required to trigger the CPA, with no further engagement despite multiple CRM outreach attempts. Additionally, the deposit patterns were consistent across all players, suggesting suspicious and non-organic behavior.

Following a deeper look into the players involved, including identifying email addresses from @MSN.com and the exclusive use of cryptocurrency for deposits, the decision has been made not to proceed with the payment. The review also referenced the Affiliate Terms, which clearly state that new customers involved in bonus abuse, money laundering, or fraud are not eligible for commissions:

"You hereby recognize that any New Customer found to be a bonus abuser, money launderer or fraudster or who assists in any form of affiliate fraud (whether notified by you or later discovered by us) is not eligible and for all intents and purposes is not a valid New Customer under the Affiliate Agreement. Consequently, no Commission shall be payable in relation to such New Customers."

As a result, the payment will not be processed, and all future cooperation with this affiliate will be discontinued.

We are sharing this update to ensure transparency and keep the community informed of the actions taken.