May Earnings Question

Discussion in 'Affiliate Edge' started by pdjoe, Jun 8, 2012.

  1.  
    pdjoe

    pdjoe Affiliate Guard Dog Member

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    Jun 8, 2012
    Hi Guys,

    I noticed you paid affiliates on the 5th. Just curious if there is a little lag with USA affiliates this month? It's shows my Payment as still pending.

    Thanks and have a great weekend!

    Joe
     
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    Online18Casino

    Online18Casino Affiliate Guard Dog Member

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    Jun 8, 2012
    Hi Pdjoe,

    I just contacted Martyn about this yesterday. This is what he emailed me today "Monday and Tuesday were public holidays here so that's delayed payments by a couple of days. " He also said while he is out of the office currently he is waiting on an update about this months payments.

    Just wanted to let you know about the public holidays as im sure that plays a part.

     
  3.  
    pdjoe

    pdjoe Affiliate Guard Dog Member

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    Jun 9, 2012
    Thanks for the update :)

    I'm happy to hear I am not the only one [​IMG]
     
    Last edited: Jun 9, 2012
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    KasinoKing

    KasinoKing Player turned affiliate.

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    My pay was 5 days late - so hopefully you wont have to wait much longer.

    KK
     
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    AE-Martyn

    AE-Martyn Affiliate Program Representative

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    Jun 11, 2012
    Just to let you all know, I was off work last week but regards to payments there was a delay this month due to the public holidays which covered Monday and Tuesday last week. So thats the reason the eWallet payments were delayed.

    Joe, checks are being sent out today. I've found out that the check processor we use had some issues with their bank so we were unable to process any payments through it until they sorted a new bank out. This obviously affects all players and affiliates.

    Sorry for the slight delay here.
     
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    wjb316

    wjb316 Affiliate Guard Dog Member

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    Jun 19, 2012
    Hey Martyn,

    Any update on payments for wire transfer affiliates? I changed to wire transfer this month hoping it would be faster and pay in fewer installments but my payment this month is still showing as pending.

    Would it be worth switching back to paper checks? Last month I received 2 paper checks by this point in the month.

    Thanks!
     
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    AE-Martyn

    AE-Martyn Affiliate Program Representative

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    Jun 19, 2012
    Hey wjb,

    As it happens I am writing emails to all those on the new wire method as the processor has come to us asking for more information on the US wires before they are able to send it.

    Please can you login and update the information on your Account Settings page and I'll get you paid out ASAP.

    To confirm, these are added details requested by the processor to get the transfer through. For some affiliates we were able to gather the information from their contact details and from past payment methods but unfortunately not for all.

    Sorry for the delay and once we have all the details we now request all should be sweet.

    Drop me a line direct once you've updated and I'll pester account to send it ASAP.

    Thanks,
     
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    wjb316

    wjb316 Affiliate Guard Dog Member

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    Jun 19, 2012
    Sounds good. Thanks for popping back in here so quickly. Details have been updated and you are free to pester accounts all you want :)

    Thanks again for getting back to me. I hope all is well your way.
     
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    AE-Martyn

    AE-Martyn Affiliate Program Representative

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    Jun 19, 2012
    All is good thank you sir. Thanks for updating your details so quick, I'll get pestering now. ;D

    I'll have you sorted out in a jiffy.
     
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    AE-Martyn

    AE-Martyn Affiliate Program Representative

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    Jun 21, 2012
    WJB, it's on its way!

    I would guess you'll see it mid next week. I hope thats OK?
     
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    wjb316

    wjb316 Affiliate Guard Dog Member

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    Jun 21, 2012
    That's awesome. Oh yea, that's OK haha. You guys are solid about communicating with us and that's the thing.

    Thanks for the update and have a good weekend.
     
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    Online18Casino

    Online18Casino Affiliate Guard Dog Member

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    Jun 28, 2012
    Just checking to see if anyone elses wire has landed for the month yet? (wjb316, as I think you had said you are located in the US as well..?) As I am still waiting on mine..
     
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    wjb316

    wjb316 Affiliate Guard Dog Member

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    Sorry man, nothing yet. I'm signed up for wires but the backend says I was paid via check about a week ago. Nothing yet. I'm not too worried about it though. AffiliateEdge has been good for me for a long time.
     
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    Online18Casino

    Online18Casino Affiliate Guard Dog Member

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    Thanks for the update.. I trust it should be land soon, but this one is taking a while from the sent date.. Just good to know im not alone :)

    Ill reply back once mine lands, thanks again.
     
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    wjb316

    wjb316 Affiliate Guard Dog Member

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    Jun 29, 2012
    Yep, you're not alone. I was hoping to see something this week but haven't heard or seen anything. Hopefully this is just a temporary hiccup.
     
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    AE-Martyn

    AE-Martyn Affiliate Program Representative

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    I'm following this up for the pair of you. Hang tight I'll be back to you with an update as soon as I know more.

    As far as I know these are the only two outstanding payments.

    Sorry for this delay. :(
     
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    wjb316

    wjb316 Affiliate Guard Dog Member

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    Sounds good, Martyn. Thanks for stopping in. Actually I think it's good news we're the only ones :)

    Have a good weekend.
     
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    AE-Martyn

    AE-Martyn Affiliate Program Representative

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    Jun 29, 2012
    Yeh kinda good news but I prefer payments that arrive when they are supposed to. Hopefully I'll find out soon whats going on.

    I know there has been a trace placed on the US wire but your payment seems to have gone by check. I need to get the tracking number for that one. It should have got there yesterday going off the dates.
     
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    Online18Casino

    Online18Casino Affiliate Guard Dog Member

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    Jun 29, 2012
    Hey guys,

    Great news, the wire has landed today! Thanks Martyn, this makes for a much better weekend, and thanks for the updates wjb316, I hope your payment has found you as well.
     
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    AE-Martyn

    AE-Martyn Affiliate Program Representative

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