Lack of transparency... manipulation.

[FreeSpins]

Due to a number of anomalies in the statistics of this affiliate programme (mainly underreporting of commissions by fake player withdrawals) that we have observed over the last many months (years?), we have initiated an audit investigation. Accordingly, we sent them several enquiries regarding: evidence of such transactions, dates and initials of the payers. In addition, we asked them to produce the IO document with their signature and the name of the institution that makes the payments. After a few laconic excuses, there was a notable silence. As a company, we have the right to request this basic information under KYC/AML, but as you can see, not everyone understands this. A polite request for a response on this matter. Let me just mention that many partners of this programme are facing a similar problem (I have an insight into the statistics of other partners and the precedent looks very similar to my case. Artificially "erasing" profits by showing player withdrawals that de facto did not take place.

 

[Yezz]

This is very interesting. How many of you guys have done this, asking programs proof of transactions, dates, initials of the payers and IO document with their signature and the name of the institution that makes the payments?

 

[FreeSpins]

@Jerome-UltraPartners

Could you please reply to me here, via Skype, email? I have sent you a lot of messages already.

 

[FreeSpins]

@Jerome-UltraPartners Yet another reminder sent.

I have contacted you on Skype and you are unwilling to help me with a simple matter, namely to provide your company details and sign an IO document. This is very important in B2B dealings, but you guys do not want to cooperate for some reason. I need this document very much to submit to the bank that does the verification of the origin of the funds. Because the funds come from a different entity than the one with which the partners supposedly conclude a contract through registration. I am asking you about the entity, the company details as I also need them for invoicing, but you still do not want to give me an answer. Do you understand that B2B business is based on documentation? Do you not accept such cooperation and pretend that there is no problem?

@MissExposé, please take some actions here.

 

[FreeSpins]

@MissExposé could you please help here as this programme representatives remains unpresponsive... I have6 working days to provide documentation and they dont want to help... In my opinion they don't deserve being "certified" as they don't cooperate with their partners at all...