JoinAff – Non‑Payment of August Commissions (€6,544.34) and Unilateral RevShare Cut

[FreeSpins]

Thanks for the warning. We will be cautious about working with them.

 

[Cardi]

Update – March 26, 2026

There has been no response or resolution from JoinAff despite multiple escalations and several months of follow-up.

The case was reviewed internally by AGD and escalated to their management, but no meaningful feedback or action has been received since.

All requested documentation has already been provided, including:
– Affiliate agreement (CPA + 50% RevShare)
– Proof of July payment under the same terms
– August invoice and earnings data
– Full email correspondence

As of today:
– August 2025 commissions (€6,544.34) remain unpaid
– RevShare continues to be withheld despite ongoing player activity
– The program remains completely unresponsive

At this stage, the pattern of non-payment and lack of engagement is clear.

I remain open to resolving this matter, but given the continued silence and the duration of this case, I kindly ask the AGD team to review it for appropriate action, as this situation may pose a risk to other affiliates.

 

[MissExposé]

Hi @Cardi,

As we already informed you via private message, we have been in contact with JoinAff regarding your case.

They have provided their reasoning for the denied payment, which is based on concerns about the quality and nature of the traffic, particularly from social channels such as TikTok and Instagram. From their perspective, they are not satisfied that this traffic results in legitimate depositing players, and they are standing by that position.

We have reviewed the materials shared, and while we may not fully agree with how this has been handled, JoinAff is not moving toward payment at this stage.

Unfortunately, this limits how far AGD can escalate the matter. As mentioned, we will flag this case to warn other affiliates, especially those using social or PPC traffic, about the potential risks when working with JoinAff.

We understand this is not the outcome you were hoping for, but this reflects the final position from management.

 

[Cardi]

Hi @MissExposé ,

Thank you for the clarification.

However, I must be very clear: the reasoning provided by JoinAff — and accepted at this stage — does not align with the factual evidence already presented.

This is not a subjective case.

The same traffic model was used in July, and after review, the full commission (€12,118.69) was paid.
No material changes occurred in August.

If that traffic was deemed valid and payable once, it cannot be retroactively reclassified as invalid the following month without new, concrete evidence — which has not been provided at any point.

Additionally, player activity has continued consistently over time, with ongoing deposits and generated NGR.
This directly contradicts the claim that these are not legitimate depositing players.

So the situation is very clear:
– Traffic accepted and paid in July
– Same traffic rejected in August
– No new evidence presented
– Continued player value generated afterwards

At this point, this is not a matter of interpretation or “traffic quality”.
It is a unilateral refusal to pay already earned commissions.

With that in mind, I respectfully question how this case does not meet the criteria for stronger action beyond a general warning.

If clear, documented inconsistencies and non-payment under identical conditions are not sufficient grounds, it raises concerns about what standard is required for enforcement.

I appreciate AGD’s efforts and transparency, but I believe this case deserves a more definitive classification given the evidence provided.

I remain available if any further clarification is needed.

 

[JTK]

This looks like a rip-off, and they have no place on the certified list. With an average deposit of over 300 euros and growing, as can be seen from the screenshots (RIOACE), they call this 'low-quality traffic'. Give me a break.

It's either motivated traffic, i.e. fraud, and they back that up, or it isn't. This in-between is just an excuse to pocket the revenue. There is no 'low quality' clause in their terms that allows them to set RS to 0%.

 

[Cardi]

This looks like a rip-off, and they have no place on the certified list. With an average deposit of over 300 euros and growing, as can be seen from the screenshots (RIOACE), they call this 'low-quality traffic'. Give me a break.

It's either motivated traffic, i.e. fraud, and they back that up, or it isn't. This in-between is just an excuse to pocket the revenue. There is no 'low quality' clause in their terms that allows them to set RS to 0%.

Appreciate your input, that’s exactly the point.

There’s no consistency in their position, and no contractual basis for what they’re doing.