jan earnings payment not received

Discussion in '400 Affiliates' started by stern2244, Feb 22, 2008.

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    stern2244

    stern2244 Affiliate Guard Dog Member

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    hey all.has anyone received there jan commision yet?i'v had a quicktender payment pending since feb 11th.i'v been sending a bunch of e-mails to find out what's going on,but no one ever writes back.
     
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    bonustreak

    bonustreak Administrator Staff Member

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    Yes several were paid, they pay as Pantasia though that could be why your confused?
     
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    stern2244

    stern2244 Affiliate Guard Dog Member

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    thank's.just a update,i received payment today:)pantasia i received on the 15th.
     
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    I just realized I haven't been paid for either Pantasia or 400 Affiliates :(
     
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    I also just realized I still had ECOCard set up for them both :) Funny. Would have been nice if someone contacted me to let me know I haven't been paid for 6-9 months.

    Strange.
     
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    thisisvegas

    thisisvegas Affiliate Program Representative

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    Signed up here and I am going to send a request to have that changed where if a payment doesn't go through then the affiliate gets an email. I had that happen with another affiliate and I apologize for it happening to begin with.

    Still ironing out wrinkles but I believe at the moment we are running well now.

    John
     
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Thank you John! I think that would really be a great feature :) Of course - I should check my stats a little more often than that (or maybe do better accounting), but a little reminder is always very helpful.

    In most affiliate programs - the affiliate manager just gives me an email reminder if this happens.
     
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    thisisvegas

    thisisvegas Affiliate Program Representative

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    My issue is that I can't tell if a payment has been rejected since it is done all in one place through Pantasia. I did send the request in to have the affiliate contacted when a rejected payment does happen or at least so I am notified so I can then contact the affiliate. Hopefully they sort it out, rare problem but I might inform affiliates in my next newsletter.

    Cheers,

    John
     
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    That's a good start :) Thank you! I'll try to be a little more vigilant on my payments as well.
     

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