Go Wild 10% Rev Share!! Since when?

Discussion in 'Go Wild Affiliates' started by mattsgame, Nov 27, 2012.

  1.  
    mattsgame

    mattsgame Affiliate Guard Dog Member

    Messages:
    166
    Likes Received:
    5
    Joined:
    Sep 27, 2010
    Hey all,

    I was inside my affiliate account the other day grabbing some banners to throw up, when I noticed that my plan had changed. Now I don't send them large amounts of players (strange they have a prime spot) but this rev share program is not even in there t&c.

    I have sent several emails and got no reply, just wondering if anyone else has noticed a change?

    What I see
    Go Wild.jpg

    T&C
    gowild 2.jpg
     
    Last edited: Nov 27, 2012
  2.  
    cassaon888

    cassaon888 Affiliate Guard Dog Member

    Messages:
    156
    Likes Received:
    12
    Joined:
    Oct 21, 2010
    Seems like our commission with them is still the same as discussed when we signed up with them. We've decided not to market this program any more due to very poor results if compared to our other Microgaming brands. Plus their customer support is not good at all.
     
  3.  
    pdjoe

    pdjoe Affiliate Guard Dog Member

    Messages:
    294
    Likes Received:
    36
    Joined:
    Oct 11, 2008
    We had the same problem with them Matt.

    They have been removed and will stay that way. One problem after another with them.
     
  4.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

    Messages:
    7,727
    Likes Received:
    1,152
    Joined:
    Dec 13, 2006
    They will respond here or I will pursue it. They are a sponsor program and are required to answer this... especially considering that it looks like a predatory/rogue move on the surface.
     
  5.  
    George_GoWild

    George_GoWild Affiliate Program Representative

    Messages:
    17
    Likes Received:
    0
    Joined:
    Jul 3, 2012
    Hi, i'm George and i'm the head of affiliates at GoWild for a few months now.

    Matt as far as your case in concerned, we're looking into it, as it seems to be a glitch of some sort. We're trying to get a fix even during the day. I'll email you on the progress.

    pdjoe: Unfortunately, i'm not sure to what you're referring to, if there's somehting I can do to get things back on track, then by all means, feel free to get in touch with me.
     
  6.  
    pdjoe

    pdjoe Affiliate Guard Dog Member

    Messages:
    294
    Likes Received:
    36
    Joined:
    Oct 11, 2008
    Hey George,

    I wrote you a few days after you took over and never heard back. None of my affiliate links tracked and you got 4 months of free traffic. My account at that time was "pdjoe".

    Also, Mojo is my partner. Not sure what account ID is for her but will find out. She was told that she signed up at a 15% rate and agreed to it lol.

    That pretty much sums it up from my end :)
     
  7.  
    George_GoWild

    George_GoWild Affiliate Program Representative

    Messages:
    17
    Likes Received:
    0
    Joined:
    Jul 3, 2012
    Thank you for the reply pdjoe. As far as mojo is concerned I can guarantee you that she's not on 15% for quite some time now, however, please accept that I won't disclose information publicly, but i'm sure that you can confirm the truth of the matter. Regarding the traffic, what i can promise and commit to, right here in the open, is to review the case and get in touch with you with updates.
     
  8.  
    pdjoe

    pdjoe Affiliate Guard Dog Member

    Messages:
    294
    Likes Received:
    36
    Joined:
    Oct 11, 2008
    Hey George,

    Your right and she isn't any more but why was she in the first place?

    I was just answering to Matt that we in fact did have the same sort of problem.

    Have a good week,

    joe
     
  9.  
    George_GoWild

    George_GoWild Affiliate Program Representative

    Messages:
    17
    Likes Received:
    0
    Joined:
    Jul 3, 2012
    Thank you again Joe.

    I wasn't part of the deal, nor i'm fully aware of the details involved. I just wanted to assure you that that's not the case with her anymore and that everybody on the team are doing the best we can to make sure that we're trying to help in any way we can. As far, as your case is concerned, i'll make sure to email you with updates.

    Have a good week too.

    George
     
  10.  
    pdjoe

    pdjoe Affiliate Guard Dog Member

    Messages:
    294
    Likes Received:
    36
    Joined:
    Oct 11, 2008
    I'll try to enlighten you on the deal George lol.

    The default deal at lowest is set at 25%

    After signing up an affiliate shouldn't have to work or fight to get the default agreement.

    End of the day it doesn't really matter to me. Been around to long to play around.


     
  11.  
    George_GoWild

    George_GoWild Affiliate Program Representative

    Messages:
    17
    Likes Received:
    0
    Joined:
    Jul 3, 2012
    Joe hi again

    Almost every affiliate (website), affiliate manager, casino, casino affiliate program has a different approach on a negotiation. I wasn't playing around nor tried to play you, when i mentioned the "details" of the deal. A rev share could be influenced by a variety of reasons, for example if there's an upfront spend involved, or a monthly lower volume cap involved or the type of deal, etc. At GoWild, we're always willing to listen and be as flexible as possible to satisfy the demands of our affiliates. We're always trying at 100% to get it right and that's why everybody on the team, myself included, is here for, but that's not always possible. But we never stop trying :) .

    That's pretty much it, because i don't want to be off-topic on this one.
     
  12.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

    Messages:
    1,730
    Likes Received:
    260
    Joined:
    Aug 8, 2008
    I'm glad this thread was started because I was going to ask either privately or in this forum.

    Do the free games on the home page track? I could not see any tracking ids.

    Also I'm somewhat concerned with the number of locked players. I have just a couple players but 3 locked players.

    The thing is I just started to phase out some other MG programs to give you more exposure so I need to know straight up if trust is going to be an issue?
     
  13.  
    casinobonusguy

    casinobonusguy Affiliate Guard Dog Member

    Messages:
    269
    Likes Received:
    19
    Joined:
    Sep 18, 2008
    Found my own answer ,I cant seem to generate any reports for previous months in firefox :(
     
    Last edited: Nov 27, 2012
  14.  
    mattsgame

    mattsgame Affiliate Guard Dog Member

    Messages:
    166
    Likes Received:
    5
    Joined:
    Sep 27, 2010
    Thank you for responding George appreciate it and look forward to your email.


    Some of the responses here have taken me back a little, the reasons I promoted these guys in the first place was because of the good things I heard (a few blips on the players side that were rectified).

    So now when I login it still has the 10% share, if I click under Programs/Register Program there is the deal I was originally on.

    GoWIld Register.jpg

    I would like to know who changed it, how it was changed and why I was not notified. I could understand a glitch but isn't this a deliberate image-text about a 10% share?

    Cheers
    Matt
     
  15.  
    George_GoWild

    George_GoWild Affiliate Program Representative

    Messages:
    17
    Likes Received:
    0
    Joined:
    Jul 3, 2012
    Hi slotplayer,

    GoWild has changed the website in terms of layout over the past couple of weeks to make it more interactive and appealing based on feedback from all aspects from the market. As far as tracking is concerned, every information about tracking is stored in session in the user's / customer's / player's browser. As long as you use our gowildaffiliates website to download materials, the data will be tracked accordingly. If you'd like additional information, i'd really appreciate it if you could get in touch with me via email (georgiosbATgowildgamingDOTcom), to further elaborate on the matter.

    Looking forward
    George

     
  16.  
    George_GoWild

    George_GoWild Affiliate Program Representative

    Messages:
    17
    Likes Received:
    0
    Joined:
    Jul 3, 2012
    Matt hi,

    as i've already committed that this is being looked into and being taken care of. GoWild has been around for quite some time and our reputation as far as affiliates are concerned should speak for itself. Moreover, we're more than open to hearing comments, remarks and we're always trying our best to help out where and when possible and needed. The matter should be resolved within the day and i'll make sure to notify you via email. Unfortunately, i'm sure that pretty much everybody here, has experience with IT related issues and you know, that hardly ever IT teams give exact deadlines, that they keep :)

    I'll keep you posted.

    Regards
    George
     
  17.  
    George_GoWild

    George_GoWild Affiliate Program Representative

    Messages:
    17
    Likes Received:
    0
    Joined:
    Jul 3, 2012
    Hi casinobonusguy,

    i'll go with Occam's razor on this one. Usually, the most common reason for not being able to open reports is due to pop-up blocking restrictions on (any) browser. If that doesn't sort the issue out, you can either email me or skype me (gnbarba) to try and figure it out on the spot.

    Regards
    George
     
  18.  
    cassaon888

    cassaon888 Affiliate Guard Dog Member

    Messages:
    156
    Likes Received:
    12
    Joined:
    Oct 21, 2010
    I have the same problem, I use Google Chrome. Since we can't even generate reports for the previous months' traffic we chucked them.
     
  19.  
    inspiration

    inspiration Affiliate Guard Dog Member

    Messages:
    975
    Likes Received:
    167
    Joined:
    Feb 20, 2009
    In firefox press and hold the crtl key and click on the report link/button and you will get a new window with your desired report.

    I think this is not a big problem.

    OK program for me.
     
    Last edited: Nov 28, 2012
  20.  
    mattsgame

    mattsgame Affiliate Guard Dog Member

    Messages:
    166
    Likes Received:
    5
    Joined:
    Sep 27, 2010
    This has been sorted out now, thank you George.
     

Share This Page