Dispute regarding affiliate traffic hold, delayed reconciliation,payment uncertainty and ignorance

[Affgang]

Hey everyone,


Posting here because we’ve basically been stuck with no clear answers for almost a month now regarding reconciliation and payment.


Quick summary:


We ran traffic until April 6, 2026. After that it was supposed to be a standard monthly reconciliation followed by payout. At the beginning everything was normal — we were told reconciliation happens in early May and payment follows after that.


Then delays started:

• reconciliation kept getting postponed
• later we were told the traffic was put on anti-fraud hold
• reason given: “low quality traffic” (high share of single-deposit users / low retention)

From our side:

• no hold conditions or such risks were ever discussed before launch
• KPI was standard (fraud, multi-accounts, etc.), nothing about ROI/retention being a blocking factor
• traffic was stopped and only reviewed retroactively
• no detailed breakdown or proper evidence was ever provided

Current situation:

• end of month and still no final reconciliation
• no payment
• no clear timeline
• communication is basically “waiting for feedback” or no response at all
• repeated messages are being ignored

At this point, the way this case is being handled raises serious concerns about transparency and intent, as it feels like basic obligations are being avoided while communication is being continuously stalled.


What we’re asking for:

final reconciliation and payout
and a firm timeline for closure

Right now it looks like an unresolved hold with no accountability and ongoing silence from their side.