Crazy Rewards has not paid commissions in many months now

Discussion in 'Crazy Rewards' started by dragon123, Jul 1, 2019.

Crazy Rewards
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    dragon123

    dragon123 New Member

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    Crazy Rewards has not paid commissions in many months now. So what affiliates can do?

    I understand they have problems with payments, but I hope they can pay all unpaid commissions soon.

    "We are at the moment experiencing issues with Income Access and the accuracy of reported player data.

    Rest assured that tracking has not been compromised but we will need to halt most of operations until we have been able to normalize the situation with Income Access and can again trust reported data.

    Unfortunately, this means that before we can again trust the reported data, we cannot pay out commissions.

    We are continuously and actively trying to resolve the issue in co-operation with Income Access and this is our top priority, but we advise you to not actively promote our products before we have informed you that the problem with reporting has been fixed. "
     
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    AussieDave

    AussieDave 20 years & still going!

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    IA was woeful before Paysafe (aka Neteller, Skrill et al) bought it. Now it seems (as unbelievable as that is) this affiliate tracking system is far worse. Thankfully I never signed up to a program using it. And, with all the cr#p that's gone down over the years with it, I refuse to join any program who has it.
     
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    MissExposé

    MissExposé Well-Known Member Staff Member

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    We have informed Crazy Rewards about this thread.
    In case we hear back from them we'll let you know!
     
    ElaineGardiner likes this.
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    ElaineGardiner

    ElaineGardiner Affiliate Program Representative

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    Hi Guys,

    Just jumping in here as CrazyRewards falls under my umbrella as well.

    It's true, we've paused sending out commissions as data has been inaccurate, therefore we have been unable to calculate the correct commissions. It’s not that we don’t want to pay, or are stalling but do not have accurate data in order to calculate commissions correctly.

    I have to agree, it is taking some time working with Aspire Global and Income Access to get this fixed, which believe me is as frustrating for you as it is for me.

    But I can say we have been making good process recently, and I’m hoping they get it fully resolved and back to normal in a few weeks.

    This isn’t an ideal situation to be in, but we have advised partners not to send traffic until we could resolve this in order to minimise the impact it had.

    As always, I’m available if anyone wants to reach out and discuss further, or I’m happy to discuss here.

    Skype: elaine.gardiner , email: elaine.gardiner@globalgaming.com

    Thanks,
    Elaine
     
    MissExposé likes this.
  5. admin Notification Admin Staff Member

    A reminder is sent to all affiliate managers.
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    CasinoBasen

    CasinoBasen Member

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    Lets hopw things work out soon
     

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