Anyone else having problems getting paid by webpartners.co? - RESOLVED

[Proboy]

Account has not been active because the reps done reply and I havent been paid all year
Clearly the gamblers are losing and making them big money

Anyone else having this issue?

 

[MissExposé]

@Proboy We notified the representatives about your post, so far we haven't received any updates. Reminder sent.

 

[MissExposé]

@Proboy We are informed you are in communication with the representatives, please keep us updated.

 

[Proboy]

@Proboy We are informed you are in communication with the representatives, please keep us updated.

not much contact besides, we decided to close your account while deals have been made
first they took players out and now all year they havent paid
it's very unfortunate as I know the people there personally and havent had issues for well over 6 years

 

[Proboy]

Received an email with some not true facts, still pending everything, its a shame been happy with them for 6+ years

 

[Proboy]

Still no solution

 

[Proboy]

screenshot 1: https://prnt.sc/hcQYD64hllIX
screenshot 2: https://prnt.sc/WzpTxrpoJSc9

Email communication stopped again as well

 

[Proboy]

Problem has been resolved, thread can be closed
We have succesfully worked with webpartners for 6,5 years and one of our smaller accounts was ignored but made up on

Looking forward to continue and increasing to work with them

 

[MissExposé]

Thank you very much for letting us know. Glad to see your issue has been resolved.

 

[Frank]

Will just add.,. I have been with them since they have launched, never had any problems so was most likely an oversight perhaps? , also those ticket systems never work, I have tred on various brands but never had a response (email is best)

 

[Proboy]

Will just add.,. I have been with them since they have launched, never had any problems so was most likely an oversight perhaps? , also those ticket systems never work, I have tred on various brands but never had a response (email is best)

yeah was a rookie pub manager ignoring things, the top people handled it properly
All good and ill be sending them more business very soon

 

[Iosya299]

yeah was a rookie pub manager ignoring things, the top people handled it properly
All good and ill be sending them more business very soon

Hi. Can you share the contact (skype or email) of the top affiliate manager?

 

[edgarf76]

Just want to update the thread, I have been working with them for a while now and have not had any problems.

 

[Iosya299]

Just want to update the thread, I have been working with them for a while now and have not had any problems.

What is the name of your affiliate manager?
I'm doing fine too, just have some questions that I can't get answers to from the current AM

 

[JuliaGambling]

I'm sorry to hear about your experience. That sounds frustrating. Have you tried reaching out to customer support through different channels? It might help to escalate the issue and get a resolution. I hope you receive the assistance you need soon.

 

[Iosya299]

I'm sorry to hear about your experience. That sounds frustrating. Have you tried reaching out to customer support through different channels? It might help to escalate the issue and get a resolution. I hope you receive the assistance you need soon.

I was able to get in touch with another manager, so far so good. I have only positive thoughts about Webpartners, I hope our cooperation will be even better.

 

[edgarf76]

What is the name of your affiliate manager?
I'm doing fine too, just have some questions that I can't get answers to from the current AM

Its Erin and TJ. I am pretty sure they are on this forum.

 

[Iosya299]

I seem to have some serious issues in cooperation with this affiliate program.
I really want to solve them privately - I've contacted several affiliate managers, but I haven't received any concrete information yet.
I ask the management to contact me via forum or skype.

 

[MissExposé]

@losya229 we notified the representatives.

 

[MissExposé]

@losya299, Representatives advised they are aware of the situation and looking into your case.