AffRepublic removing commissions via player bans, incorrect deductions and changing terms (around 3000 / 4000€ case)

[REflECTZje]

Hi everyone,

I would like to report a serious issue with AffRepublic regarding commission deductions, player bans, and inconsistent explanations.


I have been working with them for a few months and generated over 100 FTDs in one month alone. However, I started noticing a consistent pattern of deductions and withheld payments.


Throughout multiple months, players referred by me were flagged and banned during the month.


The issue is:

• these players deposited and played normally
• but later I was told they were “under review” or “suspicious” (The company withholds the players' earnings and keeps my commissions because the players were banned)
• as a result, I did not receive commissions from them
  
  I even tested it with some family members to see if it happened to anyone, and then I was sure that they were banning players for (double account) when it was a lie. Or because they didn't pass KYC, which was also a lie... With this scheme, they manage to retain winnings for themselves and not pay commissions.

This has happened repeatedly.

One critical case:

I was informed after the fact that I couldn't make deposits to stream because I was an affiliate, but here's what happened, which is even worse.

• I deposited: around 600€ (2x 300€)
• I withdrew: 1000€
• Actual profit: 400€

However, AffRepublic deducted 1000€ from my commissions instead of 400€.


This means they deducted the total withdrawal amount, not the profit.

And in my account i had a big win of 19k. so they got my 19k and my 600 euros deposit!


I believe this is clearly incorrect.


Over time, I received different reasons for deductions:

• “small withdrawals are suspicious”
• “players under internal review”
• “self-referral violation”
• “redeposit requirement not met”

These reasons change frequently and are not consistent.


For example, in March they didn't pay me for 12 players because they say that those same players made the minimum wager and withdraw, and that's why they don't pay... when I'm not responsible for how the players play... nor what they do... my agreement was: 20 euro baseline with 75 euro commission.

35% of the players would have to redeposit.

In addition to these 12 players, there are also the banned players... we're talking about a lot of money.

• Players excluded for making “small withdrawals”
• CPA not paid for players depositing under 20€ (not clearly enforced before)
• Lack of transparency about:
  • which players are duplicated
  • which are self-excluded
  • which are banned
    
    
    

  • Total impact​

    
    In total, I estimate around 4000€ in lost commissions over 3 months due to:
    
    
    • banned players
    • excluded players
    • incorrect deductions
      
      
      

    • Evidence​

      
      I have attached screenshots showing:
      
      
      • conversations with the manager
      • commission stats
      • deductions applied
      • examples of banned/flagged players
        
        
        

      • Request​

        
        I am requesting:
        
        
        • a full breakdown of all deductions
        • clarification on banned players
        • correction of the incorrect 1000€ deduction
        • payment of the rightful commissions
          
          

      • https://imgur.com/a/gODfZVu

        All the evidence is here at this link.
        

        ---

        
        Thank you.

 

[MissExposé]

Hello @REflECTZje,

Due to the nature of bespoke deals, especially CPA agreements where fraud concerns can be both common and subjective, and where KPIs can be difficult to clearly assess, our ability to mediate and determine who is right or wrong in this situation is extremely limited.

What we can do, and will do, is forward your complaint to their representatives for review. Please send us your affiliate account username via PM.

We would recommend, for future collaborations, starting with smaller prepayment deals to build trust and establish a stronger working relationship with the program. At the same time, it’s important to remain as transparent as possible with your traffic sources and methods.

 

[REflECTZje]

Hello @REflECTZje,

Due to the nature of bespoke deals, especially CPA agreements where fraud concerns can be both common and subjective, and where KPIs can be difficult to clearly assess, our ability to mediate and determine who is right or wrong in this situation is extremely limited.

What we can do, and will do, is forward your complaint to their representatives for review. Please send us your affiliate account username via PM.

We would recommend, for future collaborations, starting with smaller prepayment deals to build trust and establish a stronger working relationship with the program. At the same time, it’s important to remain as transparent as possible with your traffic sources and methods.

Thank you for the response.

I have sent my affiliate username via PM.

Just to clarify, my concern is not only about CPA conditions, but also about:

- incorrect deductions (e.g. full withdrawal deducted instead of profit)
- lack of transparency regarding banned players
- constantly changing explanations for deductions

I’m happy to provide any additional data if needed.

 

[Vadim44]

Hello! I am an Affiliate Manager at Affrepublic and the manager of this affiliate (streamer), and I would like to provide a detailed explanation from our side of how everything happened and why payments were not made for some players.


Let me start with the deal terms:
€75 CPA, minimum deposit (BL) — €20, KPI — 40% redeposits. From our side, we do not pay for duplicates or self-accounts. All terms are clearly stated in our T&C, which are publicly available during registration in our affiliate program (proof can be provided).


At our request, the streamer registered an account via a direct brand link in order to receive a stream balance for promotional purposes. According to our internal rules (T&C), affiliates are not allowed to register accounts using their own affiliate tracking link
T&C
5. Forbidden practices
5.1 You may not in any way offer added rewards of any kind to your Referred Customers without PARTNER's prior written consent. If PARTNER deems you to be in breach of
this condition, PARTNER may terminate your affiliate agreement and seize to pay you any further Revenue Share from your Referred Customers (see Term 13.2).
5.2 Neither you nor your direct relatives (spouse, partner, parent, child or sibling), may under no circumstance receive any Revenue Share on your own or direct relatives'
customer account.


After the first month of cooperation, once we reconciled the results, we did not pay for players identified as duplicates and self-accounts, providing the partner with all supporting screenshots from his account.


During an additional internal review, our department identified that a player account which deposited €600 (two deposits of €300) and later won a significant amount actually belonged to the streamer himself. This account was registered via his own affiliate link (same IP address, and we can provide 100% proof if required), which is a direct violation of our rules. At the time of the check, the streamer had already withdrawn €1,000.


In such cases, our standard procedure is to terminate cooperation and withhold all commissions due to violation of company rules. However, in this case, I made an exception: I informed the partner about the situation, explained everything in detail, and he agreed with the company’s proposal, stating that he was not aware of this clause in the T&C. Since the funds had already been withdrawn, we deducted €1,000 from his commission and paid the remaining amount in full (proof is available).


The streamer did not deny the violation and agreed with this decision, which we consider fair and objective (proof available). From my side, I once again highlighted the key points of our T&C, after which we agreed on a new deal and continued cooperation, adding another brand. All payments were made on time — on the day of reconciliation or the following day, in full accordance with the agreed terms (proof available).


In mid-March, the players were once again subject to review. I informed the partner in advance, and it was identified that several players showed identical and specific gameplay patterns aimed at minimizing risk while withdrawing funds, which may indicate coordinated activity.


Based on this, a decision was made not to pay only for those specific players. The partner was informed (proof available). Out of a total of 139 FTDs in March, several such FTDs were excluded, along with duplicates and self-excluded players. The final commission amounted to €7,560 and was fully paid on April 3rd (payment confirmation available).

The partner agreed with this calculation and stated that in April he would do his best to improve traffic quality.


Regarding the players referred by the streamer, all payouts were made to those who successfully passed KYC and fulfilled all casino requirements for withdrawals (proof can be provided if necessary).

https://imgur.com/a/9xaxjrS

Conclusion: we fulfilled all our obligations and paid commissions in full according to the agreed terms. Moreover, the company made exceptions twice despite violations of the T&C. The partner did not deny any violations at the time and agreed with all decisions made. The cooperation continued by mutual agreement, and the terms were confirmed multiple times by both parties.


From my side, I stand for the company’s interests and believe that we acted fairly, transparently, and even exceeded our obligations towards the partner.

 

[REflECTZje]

Hello! I am an Affiliate Manager at Affrepublic and the manager of this affiliate (streamer), and I would like to provide a detailed explanation from our side of how everything happened and why payments were not made for some players.


Let me start with the deal terms:
€75 CPA, minimum deposit (BL) — €20, KPI — 40% redeposits. From our side, we do not pay for duplicates or self-accounts. All terms are clearly stated in our T&C, which are publicly available during registration in our affiliate program (proof can be provided).


At our request, the streamer registered an account via a direct brand link in order to receive a stream balance for promotional purposes. According to our internal rules (T&C), affiliates are not allowed to register accounts using their own affiliate tracking link
T&C
5. Forbidden practices
5.1 You may not in any way offer added rewards of any kind to your Referred Customers without PARTNER's prior written consent. If PARTNER deems you to be in breach of
this condition, PARTNER may terminate your affiliate agreement and seize to pay you any further Revenue Share from your Referred Customers (see Term 13.2).
5.2 Neither you nor your direct relatives (spouse, partner, parent, child or sibling), may under no circumstance receive any Revenue Share on your own or direct relatives'
customer account.


After the first month of cooperation, once we reconciled the results, we did not pay for players identified as duplicates and self-accounts, providing the partner with all supporting screenshots from his account.


During an additional internal review, our department identified that a player account which deposited €600 (two deposits of €300) and later won a significant amount actually belonged to the streamer himself. This account was registered via his own affiliate link (same IP address, and we can provide 100% proof if required), which is a direct violation of our rules. At the time of the check, the streamer had already withdrawn €1,000.


In such cases, our standard procedure is to terminate cooperation and withhold all commissions due to violation of company rules. However, in this case, I made an exception: I informed the partner about the situation, explained everything in detail, and he agreed with the company’s proposal, stating that he was not aware of this clause in the T&C. Since the funds had already been withdrawn, we deducted €1,000 from his commission and paid the remaining amount in full (proof is available).


The streamer did not deny the violation and agreed with this decision, which we consider fair and objective (proof available). From my side, I once again highlighted the key points of our T&C, after which we agreed on a new deal and continued cooperation, adding another brand. All payments were made on time — on the day of reconciliation or the following day, in full accordance with the agreed terms (proof available).


In mid-March, the players were once again subject to review. I informed the partner in advance, and it was identified that several players showed identical and specific gameplay patterns aimed at minimizing risk while withdrawing funds, which may indicate coordinated activity.


Based on this, a decision was made not to pay only for those specific players. The partner was informed (proof available). Out of a total of 139 FTDs in March, several such FTDs were excluded, along with duplicates and self-excluded players. The final commission amounted to €7,560 and was fully paid on April 3rd (payment confirmation available).

The partner agreed with this calculation and stated that in April he would do his best to improve traffic quality.


Regarding the players referred by the streamer, all payouts were made to those who successfully passed KYC and fulfilled all casino requirements for withdrawals (proof can be provided if necessary).

https://imgur.com/a/9xaxjrS

Conclusion: we fulfilled all our obligations and paid commissions in full according to the agreed terms. Moreover, the company made exceptions twice despite violations of the T&C. The partner did not deny any violations at the time and agreed with all decisions made. The cooperation continued by mutual agreement, and the terms were confirmed multiple times by both parties.


From my side, I stand for the company’s interests and believe that we acted fairly, transparently, and even exceeded our obligations towards the partner.

It's obvious you're trying to protect the company's interests.

The point you don't understand here is that regardless of what was written, you'll have to prove how many accounts affiliated with my link were banned and the reasons why. Proving isn't about writing, it's about proving.

You'll have to prove that my account, which was banned with a balance of €19,000 where I made several deposits and withdrawals totaling €1,000, was deducted in commissions, which should have been calculated based on the deposited and withdrawn amounts.

You'll have to prove that all those players made the same minimum wage to withdraw and also prove where it's written in the rules that those players aren't paid or where I was told that beforehand.

I just want what belongs to me.

If the company can't prove all this, company must make the payment, otherwise I will go to the end to prove I'm right.

 

[REflECTZje]

My stats from January untill March are here.


If the company wanted to stop working with me, they only had to say so. I'm not trying to deceive anyone!

I've been an affiliate for many brands for many years.

I've never filed a complaint against any brand, but after receiving better advice, I see that the company always finds some excuse to withhold some of the affiliates' earnings.


I also want to clarify that I didn't know I couldn't use an account registered through my link, as I told Vadim during our conversation.

As he said, it's prohibited, and I accept that.

But the way they calculated it, they removed 1000 euros from me when there should have been a calculation between deposits and withdrawals... where did that money go? Did it stay with the company? Free money? No...

https://imgur.com/a/KjJYKBY