Account suspended, a written promise to me has been broken

remocomp

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Kindred affiliates have broken a written promise to me and suspended my account even though they agreed in writing that dormancy clauses will not apply to my account.

I was making a few thousand Euros each month with them. If any of you knows a lawyer or anyone who can legally confront them, I will be more than happy to share future profits.



I have clear cut evidence, black and white promise:

"Given your main concern is related to the inactivity clauses introduced to our T&Cs on 21st March 2018, I’m happy to provide you with the commitment that given our past and expected future relationship, these clauses, specifically Terms 6.6.3 and 13.2.5 will not apply to your accounts with us with the IDs: 6007334 and 81762799."



I can only recommend that you learn from my experience and never send traffic to people who can’t even keep their own word.

These are professional thieves and I can only hope they use the funds stolen from me wisely.
 

MissExposé

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@remocomp Please let us know if you would like us to contact the representatives on your behalf.
 

AussieDave

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@remocomp - you've been a member of ADG since 2011. And not a single post, not 1 post has been made by you, to offer any help to any member of this affiliate community.

Instead, your a parasite-member.

All you do is come here and take, take, take... You only post when YOU have something to sell, or otherwise only ever how YOU'VE lost out over some type of financial-loss.
 

nwalker

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The same happened to me. a while back.

The email I got was an automated one from their system.

Just contact your Am and I'm sure he'll put it right.
 

MelaX

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@remocomp - you've been a member of ADG since 2011. And not a single post, not 1 post has been made by you, to offer any help to any member of this affiliate community.

Instead, your a parasite-member.

All you do is come here and take, take, take... You only post when YOU have something to sell, or otherwise only ever how YOU'VE lost out over some type of financial-loss.
If the quality of his posts would be like yours, then it might be better not to post. What do you want from calling people names? Should we call you an old grumpy dude who once made money and now is angry at everyone in the industry? You only post when you are complaining about others.
 

gm2891

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I have quite the opposite opinion about Dave because he always shares his honest viewpoint and explains why is that, whether it be in reference to shady affiliate programmes or forum users that post useless things and come here only when they're in trouble. It's a good practice, in my opinion, but some may disagree of course.
 

remocomp

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@remocomp - you've been a member of ADG since 2011. And not a single post, not 1 post has been made by you, to offer any help to any member of this affiliate community.

Instead, your a parasite-member.

All you do is come here and take, take, take... You only post when YOU have something to sell, or otherwise only ever how YOU'VE lost out over some type of financial-loss.
I think it is pretty helpful to warn other affiliates from working with a bad program.
Am I selling or taking anything now? I did not realize there were rules on how many posts a member should or should not publish.

Continue spreading love in the world behind a keyboard brother.
 

remocomp

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I have quite the opposite opinion about Dave because he always shares his honest viewpoint and explains why is that, whether it be in reference to shady affiliate programmes or forum users that post useless things and come here only when they're in trouble. It's a good practice, in my opinion, but some may disagree of course.
Just to clarify, I am not in trouble, Kindred decision is final and cannot be changed.
I am pretty well off and luckily don't need anything from anyone here.
I came here to share my experience with fellow affiliates but apparently that is not appreciated.
You may disregard my message and keep pushing Kindred brands, I really don't mind (=
 

gm2891

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Just to clarify, I am not in trouble, Kindred decision is final and cannot be changed.
I am pretty well off and luckily don't need anything from anyone here.
I came here to share my experience with fellow affiliates but apparently that is not appreciated.
You may disregard my message and keep pushing Kindred brands, I really don't mind (=
F.ck kindred and their likes...
 

preditor

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Big F€×%s like Kindred, Betsson and Comeon are the worst. We have experience with all of them - pretty much from day 1, making good money on RS - based deals.

First one of thease started to lowball their affiliates, others soon followed and now there are no limit what any program can do to their affiliates.

Kindred - what a joke!
We were poker affiliates and promoted bet24 with good numbers before Unibet bought them and shut the brand down (just for the sake to get their hands on the Danish license) and 3-5€k income/m viped out in a swipe. Not long after that, our Unibet deal was lowered to 20% and for last 2-3 years, we have had 0 Income with them.

I Belive they (Kindrer) inserted some max. 24m lifetime on the players a few years back - Im i right? - Anyone else remembers something like that?
 

xecutable

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Speaking from a personal experience, do not waste your time with lawyers. You are only gonna fall further behind on $. If anyone tells you otherwise they are lying to you. Even if they had broken a clause from the agreement, and you had a clear cut case, it wouldn't go your way, as it never does for affiliates.

This is still the wild wild west, where online agreements don't mean much and we rely on the mercy of the programs. Programs that are lawyered up and will eventually win the case one way or another, either by scaring your lawyer, postponing and delaying until you run out of liquidity or simply winning on hidden terms.

Even if you win, which would make you probably the first affiliate to ever do that, what exactly are you gonna get? A compensation and that's about it. Your revenue has already been cut and you would never work with this company again, because you can't trust them anymore.

Hope you recover with a better brand and make up the revenue stream that has just ended. I know how much it sucks to be in that situation.
 

remocomp

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Speaking from a personal experience, do not waste your time with lawyers. You are only gonna fall further behind on $. If anyone tells you otherwise they are lying to you. Even if they had broken a clause from the agreement, and you had a clear cut case, it wouldn't go your way, as it never does for affiliates.

This is still the wild wild west, where online agreements don't mean much and we rely on the mercy of the programs. Programs that are lawyered up and will eventually win the case one way or another, either by scaring your lawyer, postponing and delaying until you run out of liquidity or simply winning on hidden terms.

Even if you win, which would make you probably the first affiliate to ever do that, what exactly are you gonna get? A compensation and that's about it. Your revenue has already been cut and you would never work with this company again, because you can't trust them anymore.

Hope you recover with a better brand and make up the revenue stream that has just ended. I know how much it sucks to be in that situation.
Thank you for the wise and kind words.
I guess the industry changed a lot since I first started in 2011.
Not many programs dared to cut off affiliates back then, and breaking a written agreement was almost unheard of.

The right thing to do is indeed warn other affiliates, and just move on with life.
 

the_stack

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Hi, if you rank well for their branded keywords, place them as rogue on your sites and promote their competitors. It won't get you your money back, but at least you'll make money out of their traffic :)
 

Online-casinos.co.uk

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They just closed our account of 15+ years without even sending an email, we've sent hundreds, maybe thousands of players, but because we're going through a lean spell they have voided the lot. Avoid, avoid, avoid.
 

Jops

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Indeed, big brands like Kindred and Betsson are useless thieves who do not honour their deals. Avoid them like the plague. There are so many good smaller brands out there anyway, so there is no need to push these clowns.
 

Online-casinos.co.uk

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@Online-casinos.co.uk Would you like us to contact them and ask for updates on your behalf?
Thanks for the offer. We received an email this morning pointing to the new T&C's for minimum FTDs and not much else, no mention of our long history together.

Do you think they would re-open the account without FTD requirements ? Because I don't see why we would want to concentrate precious traffic on a brand which treats affiliates like this, it's effectively blackmail. Our traffic may well go up in future but it seems like they don't want to be a part of that.
 

preditor

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When casinos have minimum ndc / m, then it's no idea to work with them. I mean, SEO is like a rollercoster with periods on the top and sending lot's of players as well as downswings that might end up with weeks if not months with low number of players.

I hate thease "big" ones who was good at the "old good days" but nowadays are avoid, avoid, avoid
 

Kindred Affiliates
INFO

  1. AGD Terms Certification:
    Rogue
  2. Have Retroactively Changed T&C's?
    No
  3. Have Negative Carryover?
    Yes
  4. Are Casino Earnings Bundled?
    No
  5. Missing Admin Fee:
    No
  6. Ambiguous Termination Clause:
    No
  7. T&C updates not emailed:
    No

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