E-Mails - now up to a 21 day wait?
Here is a partial email trail so far. This last part just dumbfounds me. I have NEVER heard of an ACH transfer taking "up to 21 days"???. Is it just me? This just keeps getting more and more frustrating!!
I hid any personally identifiable information.
--->email starts here<---
Hi Ken,
I spoke with my boss and he has assured me that your payment was sent on our side. He wrote me this:
Hi Nicole
This has been paid by ACH, we upload the details and then it is out of our hands, unfortunately this can take up to 21 days to arrive in the bank account. It has been paid. A check may take even longer.
Thanks
Jonathan
I apologize immensely for the delay but I assure you we have done all we can to get this to you.
Sincerely,
Nicole Brooks
Email:
nicole@cwcaffiliates.com
--------------------------------------------------------------------------------
From:
kenjhub@netscape.net [mailto:kenjhub@netscape.net]
Sent: October-31-07 11:49 AM
To:
nicole@cwcaffiliates.com
Subject: Re: CWC Affiliates - September Payment - 9376
Nicole,
Just FYI, the last day of the month and no payment received as of yet. If someone can figure out what is going on and there is a problem transfering the money to my checking account, please just have a check sent to me at my home.
176XX N 79th Ave
Apt XXXX
Glendale, AZ 85308
Thanks,
Ken
-----Original Message-----
From: Nicole Brooks <nicole@cwcaffiliates.com>
To:
kenjhub@netscape.net
Sent: Mon, 29 Oct 2007 8:09 am
Subject: FW: CWC Affiliates - September Payment - 9376
Hi Ken,
I received this answer regarding your payment. Please keep me posted – it should be there very shortly…
Thank you,
Nicole Brooks
Email:
nicole@cwcaffiliates.com
--------------------------------------------------------------------------------
From: Manager
Sent: October-27-07 1:44 PM
To: 'Nicole Brooks'
Subject: RE: CWC Affiliates - September Payment - 9376
Hello,
The transfer is showing as ‘in progress’ in the intercash system.
I have double checked all the details and they are good, so I can’t see why this would fail. Intercash won’t trace the funds until after 10 working days so I will keep an eye on it.
Regards
Tom
--------------------------------------------------------------------------------
From: Nicole Brooks [mailto:nicole@cwcaffiliates.com]
Sent: 26 October 2007 23:46
To: 'Manager'
Subject: FW: CWC Affiliates - September Payment - 9376
Hi Tom,
His ACH has not gone through – please check the status of this.
Thank you,
Nicole Brooks
Email:
nicole@cwcaffiliates.com
--------------------------------------------------------------------------------
From:
kenjhub@netscape.net [mailto:kenjhub@netscape.net]
Sent: October-26-07 3:42 PM
To:
nicole@cwcaffiliates.com
Subject: Re: CWC Affiliates - September Payment - 9376
Nicole,
FYI, still nothing.
Ken
-----Original Message-----
From: Nicole Brooks <nicole@cwcaffiliates.com>
To:
kenjhub@netscape.net
Sent: Fri, 26 Oct 2007 11:13 am
Subject: RE: CWC Affiliates - September Payment - 9376
Hi Ken,
I received an update from the Payment Department, and according to our records, your ACH has been made for $351.39.
Please let me know if you don’t see this by end of business today.
Thank you for your patience,
Nicole Brooks
Email:
nicole@cwcaffiliates.com
--------------------------------------------------------------------------------
From:
kenjhub@netscape.net [mailto:kenjhub@netscape.net]
Sent: October-26-07 10:57 AM
To:
nicole@cwcaffiliates.com
Subject: Re: CWC Affiliates - September Payment - 9376
Hi Nicole,
Any progress? I see that there is payment information listed on the affiliate web site payment area however the money has not made it into my bank account. This is really getting frustrating.
Thanks,
Ken
-----Original Message-----
From: Nicole Brooks <nicole@cwcaffiliates.com>
To:
kenjhub@netscape.net
Sent: Wed, 24 Oct 2007 1:44 pm
Subject: RE: CWC Affiliates - September Payment - 9376
Hi Ken,
So sorry – I tried to recall the message. I meant that to go to the Affiliate Payment department… It was serving as a reminder to them that I need answers for my affiliates.. J I did forward your email to them asking when your payment was going to be processed…
Hopefully I’ll have a answer tomorrow!
Thank you!
Nicole Brooks
Email:
nicole@cwcaffiliates.com