Unibet Affiliates - Predatory Terms

baldidiot

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Have you asked them about it?

No, but it's in the terms:

6.18. When calculating the Commission based on the Net Revenue, if an Affiliate’s customers’ activities result in a negative balance for the Affiliate, due to the customer winnings and/or bonuses etc., the said balance will be carried over to the next month, unless the Reward Plan has been adjusted to a no negative carryover Reward plan which must be approved by the Company’s Head of Affiliates.

We don't give them much coverage so unlikely to be able to negotiate out.
 

Mattias

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To rogue an aff program solely based on they having a neg carry over is IMO ridiculous. Time is changing and we all need to change with it or am I missing something?
 

Biti

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It depends on the way it's implemented. If it's just for future commissions and has no effect on deals made before they've implemented it, it's not rogue or something. But usually that's not the case. Usually it,s retro-active and usually you're forced to accept it.
 

ARTIESTE

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Can Anyone say something about this?
Payments shall be made approximately 10 to 15 Working Days following the end of the month in which the Affiliate’s Commission was earned. Commission due to Affiliates not registered for VAT in Malta are processed automatically through the Technical Platform, without the need for the Affiliate to raise an invoice.

Why do they never answer if I email.
I earned a bit over 100, but no payments, and no reaction.
 

onlinecasinoscloud1

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I have not received any e-mail from unibet / kindred for 7 years, when I asked for some remaining payment, I only heard a lie for over 2 months, and instead of paid few days ago, I received an email:

"Dear Partner,

I trust that this email finds you well.

You are receiving this email, as we need to reach out to you to let you know of an import_ant change that will come into action as of the 1st September 2017 due to inactivity of new traffic on your account.

As of the 1st September 2017, your account will be suspended due to inactivity of new traffic to any of our brands within the last 3 months.

Your account still has active players previously referred and demonstrates that our brands are strong and well retained, enabling you to make longstanding commissions on your traffic from our brands.

If you would not like your account to be suspended, please email liam.brown@kindredgroup.com detailing how you are planning to promote our casino brands (Unibet Casino etc.) more in order to refer new traffic and new depositors.

We ask all of our affiliate partners who still receive commissions from Kindred Group to then actively promote our brands.

If we do not hear from you, we will assume you are happy for your account to be suspended.

Kind regards,

Your Kindred Affiliates Team."

It does not look like a serious company :)
 

Ryan Henderson

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Can Anyone say something about this?
Payments shall be made approximately 10 to 15 Working Days following the end of the month in which the Affiliate’s Commission was earned. Commission due to Affiliates not registered for VAT in Malta are processed automatically through the Technical Platform, without the need for the Affiliate to raise an invoice.

Why do they never answer if I email.
I earned a bit over 100, but no payments, and no reaction.

Hi Artieste, what would you like to know?
 

Ryan Henderson

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I have not received any e-mail from unibet / kindred for 7 years, when I asked for some remaining payment, I only heard a lie for over 2 months, and instead of paid few days ago, I received an email:

"Dear Partner,

I trust that this email finds you well.

You are receiving this email, as we need to reach out to you to let you know of an import_ant change that will come into action as of the 1st September 2017 due to inactivity of new traffic on your account.

As of the 1st September 2017, your account will be suspended due to inactivity of new traffic to any of our brands within the last 3 months.

Your account still has active players previously referred and demonstrates that our brands are strong and well retained, enabling you to make longstanding commissions on your traffic from our brands.

If you would not like your account to be suspended, please emaidetailing how you are planning to promote our casino brands (Unibet Casino etc.) more in order to refer new traffic and new depositors.

We ask all of our affiliate partners who still receive commissions from Kindred Group to then actively promote our brands.

If we do not hear from you, we will assume you are happy for your account to be suspended.

Kind regards,

Your Kindred Affiliates Team."

It does not look like a serious company :)

Hi onlinecasinoscloud1, it's possible you were sent this email in error. Can you please contact me via ryan dot henderson at kindredgroup dot com. Thanks, Ryan.
 

CygX1

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@Ryan Henderson:

Good seeing you in this forum.

I was wondering if the 32Red affiliate program will remain a separate entity or if TTR Partners will be merged with another program of the kindred group?
 

Ryan Henderson

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Hey CygX1, business as usual with regards 32 and TTR. We'll share any updates on this via the usual channels in due course.
 

ARTIESTE

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Hi Artieste, what would you like to know?
Hi Ryon, it was for a friend I did wrote this,
She recieved her earnings today, so thank you for solving this.
She never recieved answers from her mails, until now.
So everything is fine now :)
Greetings :)
 

Ryan Henderson

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Hi Ryon, it was for a friend I did wrote this,
She recieved her earnings today, so thank you for solving this.
She never recieved answers from her mails, until now.
So everything is fine now :)
Greetings :)

OK, well I can't take any credit for this :) June commission has just been paid so I am glad she got her money. I hope she has also added us back to her websites?
 

ARTIESTE

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OK, well I can't take any credit for this :) June commission has just been paid so I am glad she got her money. I hope she has also added us back to her websites?
I told her to wait, so now it's ok, and the brand will stay on the website :)
 

danniee

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Just got this mail from Kindred:

6.6. The Company reserves the right to reduce the Commission/change the Reward Plan if:
3. the Affiliate does not generate a minimum of 6 New Depositing Customers in a period of 3 months, except in markets where affiliate activity is restricted (e.g. Netherlands)

13.2. The Company may terminate this Agreement immediately by written notice if:
5. If the Affiliate does not generate any New Depositing Customers for a period of 6 months, except in markets where affiliate activity is restricted (e.g. Netherlands)

Comments?
 

BetOnlineUK

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I thought this one was worse
6.6. The Company reserves the right to reduce the Affiliate’s Commission/change the Reward Plan if:
2. the existing Reward Plan results in a financial loss to the Company,

Does it mean any negative month they will reduce your % on the next positive month to recoup the 'financial loss' of previous months
 

Biti

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Basically they can change now your commission to whatever commission they want, whenever they want.
 

KasinoKing

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Basically they can change now your commission to whatever commission they want, whenever they want.
Yep - that EXACTLY sums up what this change means.
Deal or no deal - we reserve the right to screw you over at any time.

The affiliate industry is going down the pan - and fast! :(

KK
 

Unibet Affiliates
INFO

  1. AGD Terms Certification:
    Rogue
  2. Have Retroactively Changed T&C's?
    No
  3. Have Negative Carryover?
    Yes
  4. Are Casino Earnings Bundled?
    No
  5. Missing Admin Fee:
    No
  6. Ambiguous Termination Clause:
    No
  7. T&C updates not emailed:
    No

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