RESOLVED: Superiorshare not paying since March

[maxim79]

Hi, Everyone

Superiorshare started delaying payments a few months ago, each month it gets longer and longer. For now they have not payed me for March and April.
Their aff manager Miriam communicates, but except "I passed it to finance"' nothing happens.
Have strong suspicions that they are going the same was as Alpha Affiliates.

 

[MissExposé]

Hello @maxim79 thank you for sharing this. Let's hope that's not the direction they're heading in.
Please let us know if you'd like any assistance from us

 

[David Superiorshare]

Hi Maxim,

There has never been a delay in payments from our side. Like most affiliate programs, our monthly payment cycle takes place between the 15th and 25th of each month.

The traffic you are generating is on RevShare from old traffic, and these commissions have always been paid and continue to be paid on time.

To clarify:

March payment was paid on XXXX, and confirmation was sent to MissExpose.

April payment was due to be sent between 15.05 and 25.05, and it was paid a few minutes ago. Confirmation has also been sent to MissExpose.

Also, implying that we are somehow related to another affiliate program in question is unfair, incorrect, and simply not true. We have been paying you since you joined us on 2017-12-11, and there has been a long history of payments without issues.

Best regards,



Pls to all, contact me on TG: @Superiorshare_affiliates, for a much faster response

 

[David Superiorshare]

Hi Maxim,

Commission was paid. Pls contact me on TG/ Teams/ email directly, to confirm the payment.

Maybe your words, above, exceeded your thoughts, as we have been delivering for affiliates over 7 years now, to the best of our abilities.
Again, for all of you with unresolved questions or comments, I will be more than happy to chat with you anytime!

While I m here...
World Cup is soon upon us, and I will be delighted to offer you, our sportsbook (and casino) brand, Voltagebet, with fantastic deals !

Please reach out now!

TG: @Superiorshare_affiliates / Teams: david@superiorshare.net

Cheers,
David

 

[MissExposé]

Thank you @David Superiorshare for a prompt feedback and fast resolution of this issue.
@maxim79 please confirm this was paid, so we can mark the complaint as resolved.

 

[maxim79]

The issue has been resolved.Thanks to AGD for help.