FYI- If You didn't read the term update at Kindred(Yes, this is enforced with 32Red once they merge)

Discussion in 'Casino Industry Buzz and Terms Alerts' started by bonustreak, Apr 22, 2018.

  1.  
    Engineer

    Engineer Super Moderator

    Messages:
    2,675
    Likes Received:
    329
    Joined:
    Dec 14, 2006
    Well, bonustreak tried that, and they screwed her anyway.

    I think it has more to do with personal friendships and placating those affiliates who could inflict the most damage on them.

    They know Bryan could hurt them if he wanted to. I think he is letting them violate his written Accreditation rules mainly to protect the residual income that goes to Ted's widow and children. Once they steal from Ted's account, or from Bryan's account -- or maybe after Mark from 32Red finds a different job -- then they'll get tossed into the rogue pit.
     
    KasinoKing and bonustreak like this.
  2.  
    Biti

    Biti Affiliate Guard Dog Member

    Messages:
    726
    Likes Received:
    414
    Joined:
    Jul 24, 2015
    It's not just CM. At more websites - that are usually strict - Kindred is not rogues, while their behaviour is just rogue and nothing else.

    So I agree with what's stated above. They screw affiliates, but have some plan to not get rogued everywhere.
     
  3.  
    CygX1

    CygX1 Affiliate Guard Dog Member

    Messages:
    599
    Likes Received:
    123
    Joined:
    Oct 15, 2011
    Obviously this company no longer intends to openly communicate through the forums and maintain the superb reputation 32red used to have. This issue has been pending since a very long time with no progress whatsoever.
     
  4.  
    awesamko

    awesamko Affiliate Guard Dog Member

    Messages:
    80
    Likes Received:
    34
    Joined:
    Jun 12, 2018
    Yea... Kindred has changed. It is hard to communicate with them. Some time ago they have blocked my affiliate account. They don't want to make a business. It's their problem though - there are many casinos to put up ;)
     
  5.  
    CygX1

    CygX1 Affiliate Guard Dog Member

    Messages:
    599
    Likes Received:
    123
    Joined:
    Oct 15, 2011
    Generally, yes. In this case it is a bit different though as 32red used to be among the top 3 online casinos for at least a decade. Roxy Palace has also always been highly regarded. Affiliates trusted both of these brands a lot and referred plenty of customers to their casinos. It takes a lot to build such reputation but only a few weeks to destroy it.

    A similar story happened with Ladbrokes a while ago, who eventually lost their credibility altogether through the application of retroactive rules and closure of many accounts. However, their casino was nowhere as good as 32red used to be.
     
    KasinoKing likes this.
  6.  
    Biti

    Biti Affiliate Guard Dog Member

    Messages:
    726
    Likes Received:
    414
    Joined:
    Jul 24, 2015
    There are not in many regulated markets. That's the problem and Kindred knows this of course.
     
  7.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

    Messages:
    1,808
    Likes Received:
    295
    Joined:
    Aug 8, 2008
    Are affiliates still getting paid? I guess I have a payment due and was told to update my details last month.
     
  8.  
    Webzcas

    Webzcas Affiliate Guard Dog Member

    Messages:
    500
    Likes Received:
    351
    Joined:
    Nov 13, 2008
    Yes. Had to update my payment details in the Kindred System though.
     
  9.  
    mgaming

    mgaming New Member

    Messages:
    10
    Likes Received:
    0
    Joined:
    Apr 7, 2017
    Kindred Affiliates decreased my revenue share to 10% from August as well, despite I was promoting them earlier only in Poland and I've stopped due to changes in gambling legislation. The situation in Poland is similar to the Netherlands, bookmakers could acquire licenses and goverment block offshore operators. Kindred is just rouge, no one respond to several messages I sent to them.
     
  10.  
    Biti

    Biti Affiliate Guard Dog Member

    Messages:
    726
    Likes Received:
    414
    Joined:
    Jul 24, 2015
    I got my payments so far.

    In Lisbon, I will discuss a deal with them. A bit curious if they're going to provide me a signed document that states that their retroactive quota crap is not applicable. Otherwise, no deal.

    They're rogue as ****, but in some countries, options are very limited.
     
  11.  
    danniee

    danniee Affiliate Program Representative

    Messages:
    132
    Likes Received:
    68
    Joined:
    Feb 5, 2018
    I've been in contact with these guys recently after having a couple of relatively big players sign up. I figured either I get a fair deal or I remove them all together. I don't want to send players to a program that will screw me over when they feel like it. I can tell you, to get in touch with them was not easy. I basically had to go through other connections I have in the industry. Kindred are so established that affiliates are likely not that important to them other than the mega affiliates maybe.

    There is no denying that their brands are superb from a players point of view, but the affiliate program is awful. We'll see how things progress. I don't need to promote them, there are plenty of other programs out there where I earn more commission, so unless I get a decent deal I will drop them all together. Better to do it now maybe, than later on after possibly having sent them hundreds of players only to be robbed.
     
    KasinoKing and Biti like this.
  12.  
    NDG

    NDG Affiliate Guard Dog Member

    Messages:
    387
    Likes Received:
    237
    Joined:
    Sep 19, 2013
    A few days ago, we received an e-mail that our affiliate account was closed because we hadn't brought in
    any new players in the set period of time required within their updated terms & conditions. We removed their
    brands after they changed up their terms and they were terrible at converting new players for us even before that.

    They are now in our rogue pit. It's very deep. Extremely difficult to get out.
     
    Biti likes this.
  13.  
    danniee

    danniee Affiliate Program Representative

    Messages:
    132
    Likes Received:
    68
    Joined:
    Feb 5, 2018
    Hm, think I will remove them all together as well. Would be awful to bring them hundreds of players and then get screwed over in the end. Not worth it imo as there are an endless number of programs to work with.
     
  14.  
    gobo

    gobo Affiliate Guard Dog Member

    Messages:
    162
    Likes Received:
    85
    Joined:
    Feb 28, 2016
    My account got closed as well when iGame merged with Kindred. Vultures!
     

Share This Page