CLOSED: Mate Affiliate dont want to pay

[atti38]

Hello i have problems to get my comission on mate affiliate can you help me pls its only 430€ but still they say i should bring more players for me there is no sense if they do not payout my comission why i should bring more players username atti38

 

[Gatto]

Have you've spoken to Yonatan Laufer - he's our AffManager and I am sure he will resolve the issue for you

 

[atti38]

hey can you give me his @ pls

Have you've spoken to Yonatan Laufer - he's our AffManager and I am sure he will resolve the issue for you

 

[atti38]

can you help me please @MissExposé

 

[MissExposé]

Hello @atti38 please check your PM from me.

 

[atti38]

i write you thank you

 

[atti38]

Hello any updates? @MissExposé

 

[MissExposé]

Hi @atti38, thank you for providing us with the information needed. Please note that we have sent your complaint to their representatives and we'll let you know the feedback.

 

[MissExposé]

Hello to everyone,

After reviewing this case and communicating with both parties, here is a summary of the outcome:
Mate Affiliates confirmed the account was registered in September 2025 on a hybrid deal. Since then, it generated 27 clicks, 4 registrations, and 3 FTDs, all with identical minimum deposits and no further engagement. Based on these patterns, the traffic was flagged as potentially non-genuine. Mate requested additional activity to verify quality before releasing commission, but the affiliate declined.
As a result, the account was suspended due to suspected T&C breaches.

The affiliate, on the other hand, stated that the program should be flagged as unsafe. They expressed concern that if issues arise during a test deal, future payments would likely not be honored either. For this reason, they prefer to receive the first commission before continuing with any program.

At this stage, the affiliate considers the matter closed. This thread will now be closed as well. Should either party provide new verifiable evidence, we remain open to reviewing the case again.