Hello,
I’m posting here to report an unresolved issue with the affiliate program of BitcoinCasinoGroup, in the hope of getting clarification or feedback from other affiliates or a representative of the program.
• Program: BitcoinCasinoGroup for bitcoincasino.us
• Platform: Affilka
• Affiliate ID: 16589
• Amount unpaid: 0.1 BTC
• Account status: Blocked (since over 1 week)
My affiliate account was suddenly blocked, and my earned commissions (0.1 BTC) have not been paid. I contacted the casino support multiple times but received no clear explanation, no evidence of any violation, and no timeline for resolution.
I also contacted Affilka support. They confirmed that:
- They are only the software provider
- All decisions regarding traffic evaluation, account blocking, and payments are made solely by the operator
- They forwarded my case to the operator
Despite this, I still have:
- No written reason for the account suspension
- No reference to any violated affiliate terms
- No proof of invalid traffic
- No confirmation regarding payment of earned commissions
I am sharing this publicly to:
1) Ask if other affiliates have experienced similar issues with this program
2) Encourage the operator to provide a transparent and documented explanation
I am open to resolving this professionally and updating this thread if the issue is solved.
Thank you.
I’m posting here to report an unresolved issue with the affiliate program of BitcoinCasinoGroup, in the hope of getting clarification or feedback from other affiliates or a representative of the program.
• Program: BitcoinCasinoGroup for bitcoincasino.us
• Platform: Affilka
• Affiliate ID: 16589
• Amount unpaid: 0.1 BTC
• Account status: Blocked (since over 1 week)
My affiliate account was suddenly blocked, and my earned commissions (0.1 BTC) have not been paid. I contacted the casino support multiple times but received no clear explanation, no evidence of any violation, and no timeline for resolution.
I also contacted Affilka support. They confirmed that:
- They are only the software provider
- All decisions regarding traffic evaluation, account blocking, and payments are made solely by the operator
- They forwarded my case to the operator
Despite this, I still have:
- No written reason for the account suspension
- No reference to any violated affiliate terms
- No proof of invalid traffic
- No confirmation regarding payment of earned commissions
I am sharing this publicly to:
1) Ask if other affiliates have experienced similar issues with this program
2) Encourage the operator to provide a transparent and documented explanation
I am open to resolving this professionally and updating this thread if the issue is solved.
Thank you.
