Their live support looks to be working; which means at least the tier-1 staff is coming to work.
Transcript:
Welcome to LiveChat
Tanya
Tanya
Customer Support
Name:
Khan
E-mail: rapidfire198@gmail.com
Tanya 10:59 PM
Hi there! How can I help you?
Khan 10:59 PM
Hello. Wagerjoint - your affiliate portal is down. No one is responding. Are you having trouble?
Tanya 11:00 PM
Hello, can you please send us a screenshot please?
Khan 11:03 PM
- There are already two threads about Slotjoint going out of business on AGD and GPWA forums. https://www.gpwa.org/forum/has-wagerjoint-slotjoint-shut-down-262003.html and https://www.affiliateguarddog.com/community/threads/what-is-happening-to-wagerjoint.18486/
Please urgently inform the tech department of this.
The affiliate portal has been down for many days now, and rumors about Slotjoint shutting down are already spreading.
Tanya 11:05 PM
Unfortunately we from chat support no access on this but we will escalate.
Khan 11:06 PM
Yes, please forward this to your affiliate department. They may not even know about the bad PR Slotjoint is getting on the internet right now.
I would suggest fowarding it your senior staff, so that they can immediately look into it.
Tanya 11:07 PM
This will be escalated.
Khan 11:07 PM
Ok thanks.
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1. Everything is fine with WagerJoint and SlotJoint but we migrated to a new domain and switched the base currency in the affiliate program from CAD to EUR.
2. We moved to a new domain wagerjoint.io. Should be a redirect there soon hopefully to avoid confusion.
3. Please visit wagerjoint.io or https://affiliates.wagerjoint.io/signin.php and reset your password to access your account.
4. Please email us at partners@wagerjoint.com with any queries.
I sent a support ticket in the back end days ago, with no response. None of the older banners are working and you do not have new ones uploaded. This whole change went about in the wrong manner. You should have first informed affiliates via email at least 30 days in advance so we can get our sites prepped and now we have to change all links with no notice. Many will find it easier to just remove the brand from websites.