Hey slotplayer, I've looked into this and you're seeing some big growth in deposits at ClubWorld since December. This is down (mainly) to one player who did win, but overall, you're doing alright out of this player. They've made a cashout but it's a newish player, who signed up in December, and they're playing regularly.
Yes this month doesn't look so hot as a result, but long term this player should be good for you, as you've seen in the last couple of months (since they signed up).
I think people are getting side-tracked by NCO though, that's not related to this case but it could affect you going forward depending on what happens. More deposits mean more chances to win and with this kind of player the wins can be bigger. However, your gains can also grow as a result. The fact the player got a nice win early on in their stay with us, should hopefully help them settle into our casinos better. They got their money without issue and they should feel safe when playing with us. I'm hopeful that we've done all the right things to keep the player happy to date.
Engineer, good to see you about the forums. I've also checked yours out, you snagged a winner and that player has been with us since 2006. I don't think this player will withdraw and leave, you'll likely see them withdraw a bit, reverse a bit and redeposit over a period of time. This win has equalled this players lifetime withdrawals on it's own, the deposits however are a lot bigger.
Long term, this player will also be very good for you.
To all, if there is something specific that you want me to check out for you on your account, get in touch directly and I'll give you as much details as I can. I didn't want to start posting numbers here in respect of the affiliates stats.
I hope this helps.