Wagershare- Renege on deal!! Hold Earnings For 6 Months Not 3 Now!

inspiration

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yes they put you back on 25% very fast. The self excluding players story well if support is not that great players tend to do that too. There are no audits performed so we do not know for sure. I do not know what happened to affiliate secure seems to be frozen in time....
 

cassaon888

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yes they put you back on 25% very fast. The self excluding players story well if support is not that great players tend to do that too. There are no audits performed so we do not know for sure. I do not know what happened to affiliate secure seems to be frozen in time....

I've never been happy with the stats report affiliate programs provide us with, to be honest I think some of them are really bad. Since we are partners with the online casino/s the stats report must be more detailed. It must include the player's user name, country from where the player is from (some affiliate programs do this), male/female that will assist with player demographics, type of game/s played etc. If players have self-excluded the program must indicate this and why.
 

itsblitz

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Thought id re post my thoughts on this issue as i have done on the same thread started by bonustreak at cap and gwpa a few days ago.

"Well what would you know, a player who put me -$5000(minus) in the red in july, but came back and played back around $9000 in august has asked for his account to be closed ;p .. so i have to wait 6 months for my earnings from this player...again. That makes it around 7 locked accounts in 8 months and 2 chargebacks. I had already dropped most of my links to the wagershae brands months ago due to strange goings on with these account. This morning i finished off removing them all.
What made me laugh a little was the email my am sent me after i enquired. Obviously he explained how the player closed his account due to excessive play and id had to wait 6 months blah blah.. but in the closing paragraph, he encouraged me to give spin palace a push this month, due to the adverts that will be running on tv here in the UK. So they (spin, Betway) are spending huge amounts of money on tv adverts and PPC campaign (yeey...lets bid on every keyword...doh) so i guess they have to balance the budget somehow...why not defer payments for a bunch of smaller affiliates, and we can even say a few players charged back their deposits....great idea boss... yuck..
Id just like to say this is my opinion. I am not accusing wagershare of any foulplay. My am, Robert Miller, has always been very quick to respond to queries and helpful with providing content and materials.
"

I also wrote a article about it, including shots of the stats, on one if our blogs..
 

Leo

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So far WagerShare seem to have ignored these forum posts about locked players over the past few months, so I hope itsblitz's blog post (linked above) may get a response since it's more public.

On itsblitz's post I've added a screenshot of my own stats showing over 40% of my player's accounts are locked from the past 3 months!

I encourage anyone with similar locked account problems to also post them on that public page in the hope of getting more attention to this situation which is obviously not natural player activity (self-locking they tell me!).
 
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