TripsPartners has not paid €1,400 in commissions since December 23, 2025

[Durky]

Hello everyone,
I’m writing here to share my experience with TripsPartners / Trips Casino and their affiliate manager Dima (Telegram: @aff_Tripspartners), because after almost three months of discussions and unfulfilled promises I still have not received the commissions that are owed to me.

I started promoting their casino through my platforms and streams, and from the beginning I tried to work in a transparent and professional way. During the promotion I repeatedly reported several technical issues on the site directly to Dima, particularly with the Live Games (Evolution and other live tables), which often were not functioning properly for new users. Many of my players contacted me saying they had difficulties accessing the live tables or that the games were not loading correctly, and I reported these issues multiple times to the manager because they were clearly affecting the players’ experience.
Despite these technical problems, within three days of promotion I managed to bring 7 FTDs (First Time Depositors), meaning seven real players who registered and made a deposit within a very short period of time.

After bringing this traffic I started requesting the payment of the commissions as agreed, but from that moment the situation began to become very strange.
The first response I received was that they did not want to pay the FTDs, claiming that none of the players had made a second deposit. This statement was not true, because from my affiliate dashboard I could already see two redeposits, meaning that some of the players had already deposited again. In addition, the traffic had been generated in only three days, so even without redeposits it would have been completely normal for them to occur later.

After that, the program changed its position. I was told that they would only pay one FTD, specifically the one made via credit card, while the others would not be paid.
Shortly afterwards the explanation changed again and the traffic was suddenly classified as fraudulent by their fraud department. The reasons I was given were quite generic: deposits made using cryptocurrency, alleged VPN usage, players not using bonuses, and registration timings considered suspicious.
These explanations make very little sense. We are talking about a casino that accepts and promotes cryptocurrency deposits, so the fact that players use crypto cannot automatically be considered suspicious behavior. Many players also simply prefer to deposit and play without using bonuses, especially when bonuses come with high wagering requirements. As for VPN usage, I had already reported several times that some users were experiencing problems with the live games and were trying different connections simply to be able to access them.

Another very important point is that I repeatedly asked for concrete proof of the fraud accusations. The manager Dima clearly told me that he does not work in the fraud department and that he was simply repeating what he had been told internally. In other words, no real proof or detailed explanation supporting these accusations has ever been provided to me.

At that point I made it clear to Dima that the situation was not acceptable and that the explanations kept changing. I also informed him that if the commissions generated were not paid, I would advise my users not to continue playing on their site, because I would consider this behavior fraudulent toward affiliates. That is exactly what happened: once I was told the commissions would not be paid, I told my users not to continue playing on that site, which clearly explains why there were no further redeposits afterwards.

This situation started on December 23, 2025, and as of today it is March 13, 2026. Nearly three months have passed during which I have continued contacting the manager in an attempt to resolve the issue in a direct and professional manner. At one point I was told that at least one FTD would be paid, but to this day even that single FTD has not been paid.

I want to make it clear that I have saved and recorded the entire conversation from the beginning until today, so I have all the evidence of the communications and of the different explanations that were given to me during these months.

The total amount of commissions owed to me is €1,400.

At this point I am no longer asking for explanations. After almost three months of different versions and unfulfilled promises, the situation is already clear enough. What I am asking now is simply that this matter be resolved immediately and that TripsPartners proceed with the full payment of the €1,400 owed, according to the agreement and for the traffic that I legitimately generated.

If the issue is not resolved, I will continue updating this thread with the complete chat history and all the evidence available.

 

[Dima Tripspartners]

Hello, dear forum members,


Thank you for bringing this matter to the forum. We take situations like this seriously and would like to clarify a few points from our side.

First of all, TripsPartners always pays affiliates for legitimate and verified traffic. We are not interested in delaying payments for genuine players, as long-term partnerships with our affiliates are extremely important to us.


In this particular case, the traffic sent to the platform triggered several alerts from our fraud and risk monitoring systems. These alerts were based on a combination of indicators, including unusual registration patterns, technical signals related to player activity, and other risk factors that required additional internal review. We also noticed very limited activity from the accounts after the initial deposit, which raised additional concerns for our risk team.

Due to these factors, the commissions related to this traffic were temporarily placed on hold while our anti-fraud team reviews the accounts.


We understand the affiliate’s frustration and apologize if our communication during this process was not as clear as it should have been. Our affiliate manager does not have direct access to all fraud analysis details and therefore sometimes needs to rely on information provided by our internal risk team.


That being said, we are currently conducting an additional internal review of this case to ensure that everything has been evaluated correctly and fairly.

If any of the players are confirmed as legitimate after the final review, the corresponding commissions will of course be paid.
We remain open to resolving this situation and encourage the affiliate to contact us directly so we can finalize the review and move forward.

If necessary, we are also ready to provide additional information regarding this case to the forum moderators privately to ensure full transparency.

TripsPartners values transparency and fair cooperation with affiliates, and we are committed to resolving this matter properly.


Kind regards,
The TripsPartners Team

 

[Durky]

Hello, dear forum members,


Thank you for bringing this matter to the forum. We take situations like this seriously and would like to clarify a few points from our side.

First of all, TripsPartners always pays affiliates for legitimate and verified traffic. We are not interested in delaying payments for genuine players, as long-term partnerships with our affiliates are extremely important to us.


In this particular case, the traffic sent to the platform triggered several alerts from our fraud and risk monitoring systems. These alerts were based on a combination of indicators, including unusual registration patterns, technical signals related to player activity, and other risk factors that required additional internal review. We also noticed very limited activity from the accounts after the initial deposit, which raised additional concerns for our risk team.

Due to these factors, the commissions related to this traffic were temporarily placed on hold while our anti-fraud team reviews the accounts.


We understand the affiliate’s frustration and apologize if our communication during this process was not as clear as it should have been. Our affiliate manager does not have direct access to all fraud analysis details and therefore sometimes needs to rely on information provided by our internal risk team.


That being said, we are currently conducting an additional internal review of this case to ensure that everything has been evaluated correctly and fairly.

If any of the players are confirmed as legitimate after the final review, the corresponding commissions will of course be paid.
We remain open to resolving this situation and encourage the affiliate to contact us directly so we can finalize the review and move forward.

If necessary, we are also ready to provide additional information regarding this case to the forum moderators privately to ensure full transparency.

TripsPartners values transparency and fair cooperation with affiliates, and we are committed to resolving this matter properly.


Kind regards,
The TripsPartners Team

Thank you for the response.

However, the most interesting part is not even the content of the message itself, but the fact that this account was literally created today, exactly when this thread was opened, and the person writing here is clearly Dima, the same person I have been speaking with privately for almost three months.

So it is quite surreal to see Dima now appear on the forum with a freshly created account, signing as “TripsPartners Team” and writing about the affiliate manager in the third person, as if he were not directly involved in this situation. Because this is not an external representative stepping in to clarify things — this is the same person who has been giving me different explanations in private for months, and who now seems to be trying to distance himself from what has already been said.

And this is where the biggest contradiction appears.

In the message posted today, you speak about a “temporary hold”, an “additional internal review”, and a case that is still being evaluated. But in private conversations over the past months, the story has changed several times: first I was told the issue was that there were no redeposits, then that only one FTD would be paid, then that the traffic was fraudulent, and now suddenly the case is presented as being “under review”.

So the question is simple: which version is actually true? Because so far the explanation has changed multiple times.

Another point that is quite ironic is the statement saying that “our affiliate manager does not have direct access to all fraud analysis details.” That could be a reasonable explanation — except that the person writing it here is the affiliate manager himself, Dima, the same person who has been discussing this case with me directly for three months. So what we are seeing here is the manager responding on the forum with a newly created account, signing as “the team”, while simultaneously distancing himself by saying that the manager did not have access to the relevant information.

Frankly, it is difficult to take a response structured in this way very seriously.

If in nearly three months you have not been able to complete a fraud check involving seven players, but you did find the time to create a forum account today and publish a carefully written corporate-style reply to manage the program’s public image, then the issue is clearly not the review itself. The real issue is that nothing has been resolved and nothing has been paid.

Because regardless of the statements about transparency and long-term partnerships, the simple fact remains the same: the commissions have not been paid. And we are not talking about a minor or recent issue, but about €1,400 owed since December 23, 2025.

At this point another corporate-style response from a brand-new account is not what is needed. What is needed is very simple: resolve the issue immediately and pay what is owed.

As I already mentioned, I have the entire conversation history saved and recorded, so if necessary I will publish additional screenshots to clearly show the contradictions between what Dima told me privately over the past months and what he has now decided to write publicly here while pretending to speak on behalf of someone else.

 

[Dima Tripspartners]

Thank you for the response.

However, the most interesting part is not even the content of the message itself, but the fact that this account was literally created today, exactly when this thread was opened, and the person writing here is clearly Dima, the same person I have been speaking with privately for almost three months.

So it is quite surreal to see Dima now appear on the forum with a freshly created account, signing as “TripsPartners Team” and writing about the affiliate manager in the third person, as if he were not directly involved in this situation. Because this is not an external representative stepping in to clarify things — this is the same person who has been giving me different explanations in private for months, and who now seems to be trying to distance himself from what has already been said.

And this is where the biggest contradiction appears.

In the message posted today, you speak about a “temporary hold”, an “additional internal review”, and a case that is still being evaluated. But in private conversations over the past months, the story has changed several times: first I was told the issue was that there were no redeposits, then that only one FTD would be paid, then that the traffic was fraudulent, and now suddenly the case is presented as being “under review”.

So the question is simple: which version is actually true? Because so far the explanation has changed multiple times.

Another point that is quite ironic is the statement saying that “our affiliate manager does not have direct access to all fraud analysis details.” That could be a reasonable explanation — except that the person writing it here is the affiliate manager himself, Dima, the same person who has been discussing this case with me directly for three months. So what we are seeing here is the manager responding on the forum with a newly created account, signing as “the team”, while simultaneously distancing himself by saying that the manager did not have access to the relevant information.

Frankly, it is difficult to take a response structured in this way very seriously.

If in nearly three months you have not been able to complete a fraud check involving seven players, but you did find the time to create a forum account today and publish a carefully written corporate-style reply to manage the program’s public image, then the issue is clearly not the review itself. The real issue is that nothing has been resolved and nothing has been paid.

Because regardless of the statements about transparency and long-term partnerships, the simple fact remains the same: the commissions have not been paid. And we are not talking about a minor or recent issue, but about €1,400 owed since December 23, 2025.

At this point another corporate-style response from a brand-new account is not what is needed. What is needed is very simple: resolve the issue immediately and pay what is owed.

As I already mentioned, I have the entire conversation history saved and recorded, so if necessary I will publish additional screenshots to clearly show the contradictions between what Dima told me privately over the past months and what he has now decided to write publicly here while pretending to speak on behalf of someone else.

Hello,

Yes, you are correct — I am Dima, the affiliate manager you have been communicating with. I created the forum account specifically to respond to this thread, as I did not previously have an account here. There was no intention to hide that fact.

As mentioned earlier, the traffic triggered several alerts from our monitoring systems and the case was escalated to our internal risk team for review. We are currently conducting an additional internal check to ensure everything is assessed correctly and fairly.

If the players are confirmed as legitimate after the final review, the corresponding commissions will of course be paid.

If required, we are also ready to provide additional information about this case privately to the forum moderators to maintain full transparency.

Regards,
Dima
TripsPartners

 

[Durky]

Hello,

Yes, you are correct — I am Dima, the affiliate manager you have been communicating with. I created the forum account specifically to respond to this thread, as I did not previously have an account here. There was no intention to hide that fact.

As mentioned earlier, the traffic triggered several alerts from our monitoring systems and the case was escalated to our internal risk team for review. We are currently conducting an additional internal check to ensure everything is assessed correctly and fairly.

If the players are confirmed as legitimate after the final review, the corresponding commissions will of course be paid.

If required, we are also ready to provide additional information about this case privately to the forum moderators to maintain full transparency.

Regards,
Dima
TripsPartners

Dima, thank you for finally confirming what was already obvious — that you are the same person I have been speaking with privately for almost three months.
What still doesn’t make sense, however, is this story about the “review”.
We are talking about 7 players in total, not hundreds of accounts or some large suspicious traffic network. Yet this “fraud check” supposedly started on December 23, 2025, and apparently after almost three months it is still ongoing.
Honestly, it is very hard to believe that a fraud investigation involving seven accounts could realistically take this long.
Especially considering that the explanation has changed multiple times during this period. First the issue was supposedly the lack of redeposits (which was not even correct, since my affiliate dashboard already showed two redeposits). Then I was told that only one FTD would be paid, then suddenly the traffic became fraudulent, and now the situation is once again described as simply being “under review”.
You can understand that from the outside this sequence looks less like a real investigation and more like the explanation changing over time.
Meanwhile, one thing has remained constant: nothing has been paid.
So the question is very simple.
If after almost three months your team still hasn’t managed to determine whether 7 players are legitimate or not, how much longer are we supposed to wait? Six months? A year?
Because at this point the situation is quite clear: the traffic was sent, the players deposited, and €1,400 in commissions are still being withheld without any real conclusion.
Honestly, I don’t think another “review” is needed.
I think it is simply time to close this matter and pay what is owed.