Durky
New Member
- Joined
- Mar 13, 2024
- Messages
- 18
- Reaction score
- 4
Hello everyone,
I’m writing here to share my experience with TripsPartners / Trips Casino and their affiliate manager Dima (Telegram: @aff_Tripspartners), because after almost three months of discussions and unfulfilled promises I still have not received the commissions that are owed to me.
I started promoting their casino through my platforms and streams, and from the beginning I tried to work in a transparent and professional way. During the promotion I repeatedly reported several technical issues on the site directly to Dima, particularly with the Live Games (Evolution and other live tables), which often were not functioning properly for new users. Many of my players contacted me saying they had difficulties accessing the live tables or that the games were not loading correctly, and I reported these issues multiple times to the manager because they were clearly affecting the players’ experience.
Despite these technical problems, within three days of promotion I managed to bring 7 FTDs (First Time Depositors), meaning seven real players who registered and made a deposit within a very short period of time.
After bringing this traffic I started requesting the payment of the commissions as agreed, but from that moment the situation began to become very strange.
The first response I received was that they did not want to pay the FTDs, claiming that none of the players had made a second deposit. This statement was not true, because from my affiliate dashboard I could already see two redeposits, meaning that some of the players had already deposited again. In addition, the traffic had been generated in only three days, so even without redeposits it would have been completely normal for them to occur later.
After that, the program changed its position. I was told that they would only pay one FTD, specifically the one made via credit card, while the others would not be paid.
Shortly afterwards the explanation changed again and the traffic was suddenly classified as fraudulent by their fraud department. The reasons I was given were quite generic: deposits made using cryptocurrency, alleged VPN usage, players not using bonuses, and registration timings considered suspicious.
These explanations make very little sense. We are talking about a casino that accepts and promotes cryptocurrency deposits, so the fact that players use crypto cannot automatically be considered suspicious behavior. Many players also simply prefer to deposit and play without using bonuses, especially when bonuses come with high wagering requirements. As for VPN usage, I had already reported several times that some users were experiencing problems with the live games and were trying different connections simply to be able to access them.
Another very important point is that I repeatedly asked for concrete proof of the fraud accusations. The manager Dima clearly told me that he does not work in the fraud department and that he was simply repeating what he had been told internally. In other words, no real proof or detailed explanation supporting these accusations has ever been provided to me.
At that point I made it clear to Dima that the situation was not acceptable and that the explanations kept changing. I also informed him that if the commissions generated were not paid, I would advise my users not to continue playing on their site, because I would consider this behavior fraudulent toward affiliates. That is exactly what happened: once I was told the commissions would not be paid, I told my users not to continue playing on that site, which clearly explains why there were no further redeposits afterwards.
This situation started on December 23, 2025, and as of today it is March 13, 2026. Nearly three months have passed during which I have continued contacting the manager in an attempt to resolve the issue in a direct and professional manner. At one point I was told that at least one FTD would be paid, but to this day even that single FTD has not been paid.
I want to make it clear that I have saved and recorded the entire conversation from the beginning until today, so I have all the evidence of the communications and of the different explanations that were given to me during these months.
The total amount of commissions owed to me is €1,400.
At this point I am no longer asking for explanations. After almost three months of different versions and unfulfilled promises, the situation is already clear enough. What I am asking now is simply that this matter be resolved immediately and that TripsPartners proceed with the full payment of the €1,400 owed, according to the agreement and for the traffic that I legitimately generated.
If the issue is not resolved, I will continue updating this thread with the complete chat history and all the evidence available.
I’m writing here to share my experience with TripsPartners / Trips Casino and their affiliate manager Dima (Telegram: @aff_Tripspartners), because after almost three months of discussions and unfulfilled promises I still have not received the commissions that are owed to me.
I started promoting their casino through my platforms and streams, and from the beginning I tried to work in a transparent and professional way. During the promotion I repeatedly reported several technical issues on the site directly to Dima, particularly with the Live Games (Evolution and other live tables), which often were not functioning properly for new users. Many of my players contacted me saying they had difficulties accessing the live tables or that the games were not loading correctly, and I reported these issues multiple times to the manager because they were clearly affecting the players’ experience.
Despite these technical problems, within three days of promotion I managed to bring 7 FTDs (First Time Depositors), meaning seven real players who registered and made a deposit within a very short period of time.
After bringing this traffic I started requesting the payment of the commissions as agreed, but from that moment the situation began to become very strange.
The first response I received was that they did not want to pay the FTDs, claiming that none of the players had made a second deposit. This statement was not true, because from my affiliate dashboard I could already see two redeposits, meaning that some of the players had already deposited again. In addition, the traffic had been generated in only three days, so even without redeposits it would have been completely normal for them to occur later.
After that, the program changed its position. I was told that they would only pay one FTD, specifically the one made via credit card, while the others would not be paid.
Shortly afterwards the explanation changed again and the traffic was suddenly classified as fraudulent by their fraud department. The reasons I was given were quite generic: deposits made using cryptocurrency, alleged VPN usage, players not using bonuses, and registration timings considered suspicious.
These explanations make very little sense. We are talking about a casino that accepts and promotes cryptocurrency deposits, so the fact that players use crypto cannot automatically be considered suspicious behavior. Many players also simply prefer to deposit and play without using bonuses, especially when bonuses come with high wagering requirements. As for VPN usage, I had already reported several times that some users were experiencing problems with the live games and were trying different connections simply to be able to access them.
Another very important point is that I repeatedly asked for concrete proof of the fraud accusations. The manager Dima clearly told me that he does not work in the fraud department and that he was simply repeating what he had been told internally. In other words, no real proof or detailed explanation supporting these accusations has ever been provided to me.
At that point I made it clear to Dima that the situation was not acceptable and that the explanations kept changing. I also informed him that if the commissions generated were not paid, I would advise my users not to continue playing on their site, because I would consider this behavior fraudulent toward affiliates. That is exactly what happened: once I was told the commissions would not be paid, I told my users not to continue playing on that site, which clearly explains why there were no further redeposits afterwards.
This situation started on December 23, 2025, and as of today it is March 13, 2026. Nearly three months have passed during which I have continued contacting the manager in an attempt to resolve the issue in a direct and professional manner. At one point I was told that at least one FTD would be paid, but to this day even that single FTD has not been paid.
I want to make it clear that I have saved and recorded the entire conversation from the beginning until today, so I have all the evidence of the communications and of the different explanations that were given to me during these months.
The total amount of commissions owed to me is €1,400.
At this point I am no longer asking for explanations. After almost three months of different versions and unfulfilled promises, the situation is already clear enough. What I am asking now is simply that this matter be resolved immediately and that TripsPartners proceed with the full payment of the €1,400 owed, according to the agreement and for the traffic that I legitimately generated.
If the issue is not resolved, I will continue updating this thread with the complete chat history and all the evidence available.