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bonusreward

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Hello, Rival Rep
My payment is on PROCCESSING status since the 15th of january 2015. My affiliate manager Dan Varley, Casino Royal Club affiliate program, promess non stop, has assigned RIVAL to make my payment, but not received it.
This is my details:
2015-01-15 NETELLER PROCESSING $96.69
Affiliate login: bonusreward

Dan in end of Skype Dialogue, said me $96 is not a big amount !!
For me $96 is a respectable amount to eat for example !!

I need my money.
Thank's.
Lila


Hello everyone,

Rival has changed its policy and will be reasonably responding to concerns addressed on forums that pertain to it as the software provider. Recently, numerous untrue statements and rumors have been posted and they need to be addressed and the facts set straight. There is a clear lack of understanding about our operation and how certain events have transpired.

Rival acts and has always acted with integrity. I am confident that an inquisition into any past events would shed Rival in a positive light once misconceptions are cleared. I have been following forum posts relating to Rival and am confident we have acted honestly and in the best interests of players, affiliates and operators. Again, I am confident that the affiliate/player community will agree with our actions when these issues are properly explained.

As for your post Streak:

Streak, I've been following this forum for quite sometime and I have to say a lot of the actual "complete fabrications" come from your sources. I do not know who they are but they are not telling you the truth.

1)
Rival has (obviously) never untagged a whale from an operator. Not only is it completely dishonest but the risk is astronomical. Why would Rival put its software licensing business in jeopardy over one player? It would never make sense. Further, the software does not allow this to happen. This is a substantial and very serious accusation and I urge you to have this 'contact' come forward publicly. I am 100% confident this will not happen.

Please also note, that Rival receives revenues from its operators via a % of Adjusted Net Win. Affiliate earnings and all other costs are of no consequence to Rival. Rival has no motivation to untag affiliates from its operators as your post also mentions.

2)
All affiliates have been paid for all White Labels. If there are any outstanding payments then publicly post them.

Posts like this unfairly damage the Rival brand. Rival has covered the financial obligations of now defunct 3rd party white labels that left affiliates (and Rival) with significant obligations. It should be noted that these white labels also had substantial arrears with Rival. Rival has to write off these arrears and pay the defunct White label obligations to players and affiliates. Rival has shown that it will go out of its way to make sure all players and affiliates get paid even at great financial cost to itself. It would be fair that this is reflected in our reputation.

3)
Operators can pick and choose which games and bet limits it would like to offer. Rival does not see this as an issue.

Best regards,

Rival Rep
 

AussieDave

24 years & still going!
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Why on earth dig up a thread which is over 4 years old?
Start a new thread if you have payment issues!
 
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