Rival needs to create better slots

[Guard Dog]

The latest Rival slot is pretty crappy, IMHO. I hate complaining so much about Rival, lately, but they just seem to be getting it all wrong and it is hitting me right in the pocketbook.

Wacky Wedding is a decent theme, but the bonus rounds might as well not even be there. Here is my play so far:

Playing for $2.00 / spin, I got 10 bonus rounds in several hours worth of play. Here is what I won:

$20, $16, $20, $22, $20, $80, $24, $22, $20, $20

So, that equals a 10x Bonus win for most of the wins. The Free spins were even worse with most wins < $2 after 10 spins.

I understand variance, but this game is not going to bring in good quality slots players! ???

Seriously.... what's happening at Rival? Are their collective heads stuck in the sand?

 

[bonustreak]

Rival needs to do a lot of things to get their acts together!

 

[Bonus Paradise]

I tried this slot yesterday in fun mode
and totally agree with Andy,
the slot is a pure joke - you be bored very fast.
I did also hit a few times the bonus rounds and the best was so 2600 coins - 26$ on a bet of $2.
Then I had 2 times the free spins, one time on a bet of $20 (max. bet) it did pay me a whopping $12. Absolute pffffffffff.

I do not play very often at Rival Casinos, the reason is
I get very fast bored of the slots, there is NO excitement.

 

[KasinoKing]

Though I haven't played this one yet, I have read about it - and I'm going to defend Rival for a change!

A player posted his stats on Wacky Weddings at CM - and he hit a bonus feature (bonus or free-spins) once every 28 spins...
Now obviously these can't pay very big if they're going to hit that often.

Seems to me Rival have tried to appease the players who are always moaning "I did 150 spins and hit NO features... what a crock of shite!"
You CAN'T have everything - either you have high variance with very long gaps between decent wins (Bet x 100+), or you have low variance with loads of very small wins.
This one sounds like it's very LOW variance - as as long as it achieves the specified 94% RTP (that's a bit low! ) then players shouldn't really complain; if you don't like low variance slots - don't play them!

KK

 

[Bonus Paradise]

This one sounds like it's very LOW variance - as as long as it achieves the specified 94% RTP (that's a bit low! ) then players shouldn't really complain; if you don't like low variance slots - don't play them!

Great, now tell this someone who just discovered online casinos and is excited to try his luck. They have no clue what is 94% RTP and high or low variance, all they want is having some entertainment and maybe get lucky.

In the case of such slots, they just might say.....
Online Casinos - never again!

 

[Herd]

Playing for $2.00 / spin, I got 10 bonus rounds in several hours worth of play. Here is what I won:

$20, $16, $20, $22, $20, $80, $24, $22, $20, $20

And I thought you were all work and no play!

 

[Guard Dog]

Trust me.... this one WAS work

I actually play the slots that I put on my sites. I have to play to be able to tell possible players the 'real deal'. So, I screenshot while I play.

 

[Herd]

Ahhh like me drinking beer to ensure quality control is up to standard. I like the way you think, we both an affinity for perfection!

Trust me.... this one WAS work

I actually play the slots that I put on my sites. I have to play to be able to tell possible players the 'real deal'. So, I screenshot while I play.

 

[Nicolas-Johnson]

Not all Rivals are the same

Great, now tell this someone who just discovered online casinos and is excited to try his luck. They have no clue what is 94% RTP and high or low variance, all they want is having some entertainment and maybe get lucky.

In the case of such slots, they just might say.....
Online Casinos - never again!

Well, that is the reason Rival casinos should NOT be discussed as if they are all the same. Imagine doing that with RTG!

Yes, this is a low variance casino. Yes, you won't see monster wins like on Scary Rich. But as KK pointed out, you get them more often.

Some people may like this slot (low variance), some people may like scary (high variance), that is why we have both, so we give players an option. Just like with our bonuses, we have high % bonuses with higher restrictions, and lower % bonuses with lower restrictions.

Some people will be offended at the fact that we offer one thing or another they don't like (some people criticize our high bonuses for the restrictions, others criticize our low restriction bonuses for being low %). But that is normal. We can't please everyone all the time. The most we can hope to do is please most people most of the time. And based on our conversion rates and retention, it seems we at Vegas Regal Casino are doing something right.

We give these options to cater to ALL types of players. And since we really work on our retention, if someone played this slot, lost and didn't like it, you won't have to worry because we will make sure to get that player playing again, on a different game. And we will generally do so on a free chip, so it is unlikely players will refuse.

There are definitively things we need to work on. We are aware and are working on issues like payout times, which we want to get down to 24 hours. But I'm not sure I see a concrete point of critique that I can bring up to management and get fixed (I'm not saying there isn't, just that I don't see it). The only thing I kinda see from this thread is we shouldn't have low variance games (or games with SUCH low variance). If this is the case, then we will definitively do an internal investigation on customer satisfaction on slots with different levels of variance and adjust our game repertoire accordingly. But I'm not sure if I'm understanding correctly.

If I'm missing it, then please let me know. We really want to improve and we know you guys and gals are the people we should (and are) listening to!

Kind Regards,
Nicolas Johnson

 

[Bonus Paradise]

Well, that is the reason Rival casinos should NOT be discussed as if they are all the same. Imagine doing that with RTG!

At Bonus Paradise we do our best to NOT discuss Rival or any other softwares as each casino would be the same. We create also polls and ask our members which Rival do you like most and why. Believe me, we try to make sure to find out which one is better than another and we also recommend the better ones.

The slots could be made better this is a fact,
also the standard message which pops up if you have the free spins is a bit boring.

I know that Vegas Regal has a good retention, players keep coming back to play, no doubt.

Still, I hope Rival will bring some diffrent games in the near future.

 

[AffiliateWIDE Steve]

Hi

Usually I do not like to comment on these threads as I often think they take us far from nowhere (I guess that would place us somewhere, but you get what I am saying).

Relatively, for being a fairly new software, Rival has done a decent job at trying to push something innovative within the industry. Obviously, it will take a bit of time to get everything sorted in a manner that will please all types of gaming styles and preferences; however, the overall output has been pretty good.

Nearly all software providers have taken some heat at some point whether with regards to game-play/selection, unethical practices or even a combination of both. Nonetheless, we do know that the players are what matter in the end and if a casino(s) is able to show their commitment to these players and treat them as a special commodity, then we can allow the software companies to weave through their some of their issues.

We know the player response is excellent on Rival, and if both affiliate programs and casino management can perform on a level that ensures strong communication, courtesy and trust - than ultimately the software will be given time to improve itself and perform on a level that everyone expects it to

 

[bonustreak]

Sorry Steve Rival has been around 2006 long enough to get their act together and I really beg to differ it is exactly threads like these that will show Rival what is going wrong and how they can fix it.

We are in this business to make money and right now affiliates are not making money with Rivals.

Oh and yes players are very important and it is important that they are treated with respect and not called bonus abusers just because they either have got lucky and cashed out a few times or because they have existing accounts at other Rivals, bonus banning them is just silly and a bad business practice plain and simple!

 

[WCD Admin]

Its good to talk about these things. I don't play slots, but if they are indeed boring to slots players, then this thread will go somewhere if AM's, operators, etc are paying attention. It really sounds like useful and constructive criticism to me.

 

[AffiliateWIDE Steve]

It is definitely disconcerting to hear from affiliates who used to perform on high level with Rival brands but have recently been generating sub-par earnings.

On the other hand, there are still many affiliates who continue to do well promoting Rival and are not be affected by what many have chimed in about here. Again, all Rival brands should not be grouped together as there are those that do not rely on Rival itself to run the show.

The only time I have a go on the slot machines is when I have exhausted the search engines - so it is not that much to be honest. However, when I was working for RTG brands, I was far impressed by the performance and innovation of what Rival had to offer.

As Bernie said - let this thread be used to get something accomplished.

Always a pleasure

 

[bonustreak]

Just to show you how much good depositing players are loving Rival powered casinos I am posting this there. Here you have a new casino already coming out of the gate and doing all the wrong stuff! How can I as an affiliate earn money with this type of Rival hatred that has built up over time from online gamblers? Totally ridiculous business practice it makes no sense to me at all.
$543 N/D at New Rival Spintime Casinno - Page 2 - Streak Gaming Online Gambling Forum

 

[Nicolas-Johnson]

Just to show you how much good depositing players are loving Rival powered casinos I am posting this there. Here you have a new casino already coming out of the gate and doing all the wrong stuff! How can I as an affiliate earn money with this type of Rival hatred that has built up over time from online gamblers? Totally ridiculous business practice it makes not sense to me at all.
$543 N/D at New Rival Spintime Casinno - Page 2 - Streak Gaming Online Gambling Forum

This is just a note that we at Vegas Regal Casino don't ban (or bonus ban) players for their history at other casinos, only at ours. The only exception are fraud related cases (as in a known charge back client)

 

[KasinoKing]

Its good to talk about these things. I don't play slots, but if they are indeed boring to slots players, then this thread will go somewhere if AM's, operators, etc are paying attention. It really sounds like useful and constructive criticism to me.

I play slots every day - and I do mean EVERY day!
Personally I like a lot of Rivals slots - I find them entertaining, fun and often profitable.
Generally they are way better than RTGs slots IMHO, and also better than the majority of MG ones too.
Sure they do have a few bum ones - but so do most softwares I've tried.
If I had to rate all softwares based just on their slots, Rival would be right up there vying for first place with Grand Virtual.

But I guess the old saying is true - you can please some of the people...

KK

 

[bonustreak]

I admit that Vegas Regal is doing a spectacular job but there is one thing I suggest you do different is stop having such large match offers when you attach a 70 times the wager and a min of 2times that to cash out players are annoyed. I think your bonus structure needs a make over to be honest. You should not impose a max cash out at all on the deposit bonuses is my thoughts.


Maybe we should change this thread title to Rival Needs changes

 

[Nicolas-Johnson]

I admit that Vegas Regal is doing a spectacular job but there is one thing I suggest you do different is stop having such large match offers when you attach a 70 times the wager and a min of 2times that to cash out players are annoyed. I think your bonus structure needs a make over to be honest. You should not impose a max cash out at all on the deposit bonuses is my thoughts.


Maybe we should change this thread title to Rival Needs changes

We do offer bonuses without maximum cash out. They are the low % ones.

The ones you are talking about (70x play through 2x max cash out ON BONUS), are for our huge bonuses. I think those specific ones are for a 600%+ Reload Bonus. So 2x max cash out on bonus is actually 12x max cash out on deposit. I know the restrictions for that bonus are tough, but the amount is huge.

We try to offer both high % bonuses with high restrictions as well as low % bonuses with low restrictions (no max cash out, cashable and play throughs as low as 10x).

Since you brought this up, we will look into putting out more 'no max cash out bonuses'. We are always glad to apply specific suggestions like this one!

 

[bonustreak]

Thanks because I deposited tonight to show my support to you and did not take you up on any of your deposit offers even the 100% match had a max cash out. That turned me off right away to be honest