Pragmatic Play Support And Information

Discussion in 'Software Providers' started by Guard Dog, Dec 31, 2019.

  1.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Please welcome Pragmatic Play!

    Year Established: 2015
    Parent company: Ibid Group
    License: UK Gambling Commission and Malta
    Game focus: Slots, Video Poker, Live Dealer, Table Games, Keno and Scratchcards.
    Most popular games: Diablo 13, Beauty Salon, Witches Cauldron, Voyager’s Quest, Carnival of Venice and Merry Bells.
    Restricted countries: Australia, Denmark, France, Gibraltar, Israel, Romania, Ukraine, United Kingdom, United States.
    Software solution: The software accommodates all currencies and major languages with additions available upon request. As clients, operators have access to the Game Manager giving them the ability to configure games, bonuses, free spins and more. Various stats and reports are easily accessible for operation purposes.
    Website: https://www.pragmaticplay.com/
     
    Last edited by a moderator: Jan 23, 2020
  2.  
    MackieST

    MackieST Software Provider Representative

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    Hi everyone!

    Let me tell you about Pragmatic Play's side-project, SocialTournaments.com.

    What is it?

    SocialTournaments.com is a social gaming platform where players can join tournaments free of charge and win real money. This project started back in May 2019 with only one tournament type and not many other features and has been steadily growing in complexity over time. Right now we're running a monthly prize pool of over $20.000 and we've recently launched Season 1, with reward chests, avatars and a bunch of cool features.

    Who can join?

    Mostly everyone can join, with a few exceptions: UK, Australia, North Korea, Ukraine, Romania and India.

    That's right, players in the US can also take part in SocialTournaments.com, with the exception of Kentucky. Sorry, Kentucky :(.

    How does it work?

    Visit SocialTournaments, create an account and join a tournament. You get a fixed number of free spins, and your winnings automatically get converted into points, placing you on the leaderboard. Players that occupy leading spots are awarded real money prizes.

    So far, since our debut, we've paid players over €100.000!

    We keep adding cool new features. For instance, we recently introduced the SocialPass with prizes for ranking up, a chat system, Reward Chests with avatars and emojis, daily, weekly and monthly challenges and more! Season 1 is currently ongoing, and we've got a lot more planned for the next Season, starting during the first half of February 2020.

    Who am I?

    My name is Mackie and I've been part of the SocialTournaments.com team since the beginning, filling any roles necessary, from systems design, to customer support and community management. We're a small team of people who are passionate about the project, so you can expect that any feedback you provide will reach all the way to the top.

    I'll be around to answer questions, get involved in discussions and have a good time!



    Best regards,

    Mackie
     
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  3.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Hi Mackie! Welcome to AGD! :)
     
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  4.  
    MissExposé

    MissExposé Active Member Staff Member

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    Welcome on board, Mackie! ;)
    Thanks for being here to assist our members!
     
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  5.  
    MackieST

    MackieST Software Provider Representative

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    Hello everyone,

    New week, new release! Magic Journey, the newest game by Pragmatic Play, comes out today. We've set up a couple of extra tournaments to celebrate, so be sure to check out SocialTournaments today and get a chance to try the latest addition to our repertoire!

    Best of luck,
    Mackie
     
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  6.  
    MackieST

    MackieST Software Provider Representative

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    Hello everyone!

    Another week, another new release. This time it's Money Mouse! As usual, we've set up a couple of extra tournaments to give everyone a chance to try out the new game.

    Let us know if you like it!


    Best of luck,

    Mackie
     
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  7.  
    white777

    white777 New Member

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    welcome Mackie! :)
     
  8.  
    MackieST

    MackieST Software Provider Representative

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    Hello everyone!

    Release the Kraken, the newest game from Pragmatic Play, just came out today. We're always excited for new releases, but this one takes the cake because it's got that "Bonus Buy" feature that everyone loves. We've set some free extra tournaments for today to give everyone a chance to try it out, so maybe pay us a visit today and see what it's all about!


    Best of luck,

    Mackie
     
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  9.  
    MackieST

    MackieST Software Provider Representative

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    Hello everyone!



    We've been busy working on some cool new stuff for SocialTournaments.com Season 2.

    Reward Chests can now drop cash rewards. No questions asked, no strings attached. Just free money.

    There's a featured tournament every month with the biggest prize pool we've ever had and 200 winners. You need a Golden Ticket in order to participate - these tickets are obtained through Chests and ranking up your Social Pass. You can also use a Ticket to reset your score and try again.

    The website also has a new look and some new pages!

    Make sure you give it a shot at SocialTournaments.com/ - first tournament starts at 20:15 UTC.



    Best of luck,

    Mackie
     
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  10.  
    MackieST

    MackieST Software Provider Representative

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    Hey everyone,


    Some of you may have noticed a number of players that managed to reach Rank 50 in two days. This was caused by a cache bug - these players caught on to it and abused it.

    The bug was fixed and we had a meeting to decide whether to keep those players banned for abusing the system or not. We decided to reset their progress to where it would've been yesterday had they not encountered the bug and accept them back into our community.

    We'll do everything we can to prevent similar situations in the future, but in case you encounter something like this, please let us know and we will take measures.


    Best of luck,

    Mackie
     
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  11.  
    AussieDave

    AussieDave 19 years & still going!

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    @Guard Dog - AGD is Josh's house, therefore he can do what he wants. However, for a while now, I've noticed igaming companies are being marketed here. Companies who don't have aff programs, who, seem to hold nothing more than a self-serving-interest in what they're marketing. As apposed to aff programs, in what they can offer affiliates.

    I don't want to ruffle feathers, but on the same token, maybe a reminder of why affiliates are here, and why, without members contributing to AGD, the place would be a ghost town. EG - no members posting, no marketing dollars.

    Not singling Pragmatic Play out here, but like others, they offer no aff program, no benefit to affiliates. It just seems like the focus towards AGD's most important assets "members", is taking a back seat to marketing dollars these days. Fine if people received that memo, on these changes. But I didn't get it, and I'm sure many other members, didn't receive it either. I never thought I'd say this, but AGD is slowly turning into a mini version of the GPWA.
     
  12.  
    melcb

    melcb Administrator Staff Member

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    @AussieDave

    Correct, this software providers section is a new addition to the forum. It was added with the objective of providing information to affiliates for software related news such as new slot releases and new develpments, as the section intoduction says: A section for iGaming software providers to post their latest news and developments, casino game releases and answer AGD member queries. It is still a work in progress, the plan is to have a rep for each software to help answer any queries and provide pertinent information on the latest industry news and games.
    This section is FREE for iGaming software providers to join. We do not take any marketing dollars from them to post and provide information. The LCB network is successfull and therefore we can concentrate on the bigger picture - trying to be informative, guide and shape the industry into a fairer place.
    I do agree @MackieST needs to slow down a bit on the toruney promotions. We will make sure to let each software rep know the guidelines and what is appropriate and what is not, as I said, still a work in progress.

    I also disagree with your statement regarding igaming software providers having no benefit. The affiliate game (at least for SEO affiliates) these days is about quality content and lots of it! Affiliate sites provide players with information on slots, new slot releases, software reviews, free demo games etc. Software creates these slots. How is this not pertinant?

    The latest movement in the industry is that software platforms are working more closely with affiliates, they are realising now see that affiliates are a valuable source for exposing their brands and games. In return affiliates get information, data for content.

    @AGD members - We hope this section is useful for all of you and provides you with info, tips etc that you can use on your sites. Any suggestions or recommendations are welcome, feel free to start a converstaion with me here.
     
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  13.  
    MackieST

    MackieST Software Provider Representative

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    Point taken - we'll slow down on announcing new games and just stick to big things.
     
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