Just got pinged by the AGD rep. Just want to quickly explain the delay over the last couple of months.
Unfortunately, we lost our automatic payment gateway through our affiliate platform, so we needed to find an alternative, which is to say that we pay now directly all of our Envoy payments directly with our PSP. Due to this unforeseen removal, reconciling payments has hit us with some significant delays over the last couple of months.
We have approval for all payments to go out now with our Finance Team and we are just awaiting the final list so we can upload via the PSP directly. We are aiming for this to be completed shortly and by the end of the week. Please keep an eye on your smart news/email inbox as we communicated last week. Any outstanding payments from previous months will be rolled forward.
We apologize for this delay, and by next month we should be back to timely payment runs. If you would individually like to enquire regarding your payment, please email affiliates-at-mrgreen.com for a response directly.