euromill
Affiliate Guard Dog Member
- Joined
- Feb 23, 2022
- Messages
- 221
- Reaction score
- 79
After 25 years in the industry - on both sides of the fence, I have yet to come across a scenario like this. I recently spotted an issue with Buzz Bingo Affiliates, where a 3rd party tool we use identified an FTD, and Buzz Bingo Affiliates did not.
It's a really long story with their hostile affiliate manager, and despite being led to the water, is still unable to comprehend or ignore data reality.
They set us up on a 20% revshare deal from May 24 after they removed us from a hybrid deal. The new deal (20% revshare), was, according to them, set up incorrectly, and this was the reason we were earning nothing, and the data was not showing.
When I checked the back-end reporting, it told a totally different story. We had both FTDs and Revenue share, and they were displaying nothing.
I had to repeatedly correct the Affiliate Manager, who consistently sent incorrect reporting. After she finally sent me some earnings figures, she arranged to have a meeting with me, which I assumed would be for her to thank me for educating her.
How wrong can a person be?
She claimed that my emails were confrontational and that, as we had not met the T&Cs of the program, they were closing our account.
Well, if you rely on their 0% and zero reporting standard, that would be the case, but if you actually look at their backend reporting in IA, you see 24 FTDs on their 20% program since May 24. Granted its not a ton, but it is a 20% revshare. She quoted 8 FTDs in the same time period.
This had made me lose my rag. Be careful of this bunch - they are shaving, and when caught, they quote T&Cs and terminate your account.
This bunch run Buzz Bingo and Buzz Casino in the United Kingdom.
It's a really long story with their hostile affiliate manager, and despite being led to the water, is still unable to comprehend or ignore data reality.
They set us up on a 20% revshare deal from May 24 after they removed us from a hybrid deal. The new deal (20% revshare), was, according to them, set up incorrectly, and this was the reason we were earning nothing, and the data was not showing.
When I checked the back-end reporting, it told a totally different story. We had both FTDs and Revenue share, and they were displaying nothing.
I had to repeatedly correct the Affiliate Manager, who consistently sent incorrect reporting. After she finally sent me some earnings figures, she arranged to have a meeting with me, which I assumed would be for her to thank me for educating her.
How wrong can a person be?
She claimed that my emails were confrontational and that, as we had not met the T&Cs of the program, they were closing our account.
Well, if you rely on their 0% and zero reporting standard, that would be the case, but if you actually look at their backend reporting in IA, you see 24 FTDs on their 20% program since May 24. Granted its not a ton, but it is a 20% revshare. She quoted 8 FTDs in the same time period.
This had made me lose my rag. Be careful of this bunch - they are shaving, and when caught, they quote T&Cs and terminate your account.
This bunch run Buzz Bingo and Buzz Casino in the United Kingdom.
