Brightshare following the likes of other rogues?

[bsilva028]

i removed them now (roxy)

 

[FictionNet]

CAP has now 'suspended' Brightshare and 'rogued' Roxy.
From BrightShare - Page 5

No matter what GPWA does now, it is/was the last to act, and even if GPWA does the right thing now, it will be seen as following the rest, due to pressure, not because it was the right thing to do.

GPWA missed a chance here. Big time.

Massive credit to AGD for being the FIRST to act. AGD is quickly becoming the 'right' place to hang out for gambling affiliates. From this day on, any program I accept will HAVE to be AGD certified. If they are not, I will tell them to get AGD certified first. When signing up for a new program, I will always check AGD first for a sub-aff banner. It's more than deserved.

 

[Viriatu]

CAP has now 'suspended' Brightshare and 'rogued' Roxy.
From BrightShare - Page 5


Massive credit to AGD for being the FIRST to act. AGD is quickly becoming the 'right' place to hang out for gambling affiliates. From this day on, any program I accept will HAVE to be AGD certified. If they are not, I will tell them to get AGD certified first. When signing up for a new program, I will always check AGD first for a sub-aff banner. It's more than deserved.

Agreed 100%

I thought GPWA was a lot more than it revealed itself... but seems money talks...

 

[Marcia]

BrightShare Update

The BrightShare team cares deeply about having a strong, fair and long lasting relationship with our affiliate partners.
We have carefully reviewed the comments and input we received from the affiliates regarding the changes we recently announced.

We wish it were possible to operate using the same terms and conditions as we have in the past but the online gaming marketplace has changed over the years, and it is now a much tougher marketplace with different operating margins for affiliates and operators alike.
However, in reflecting on the issues raised, we understand and appreciate affiliate concerns around earnings for previously referred players.

While we stand by our decision to implement our update as a whole, we have made a decision to apply the new revenue share terms only on new players as of May 1st 2013 and we will maintain the net revenue calculation as per the previous terms for all active players the affiliates brought until April 30th (Revenue percentage scales calculation based on Net revenues, no Negative Carry Over without a High Roller policy, and no reduced Revshare for inactive affiliates on those players).
Revenue share for previously referred players from markets that are closed (France, Italy) will be paid based on a reduced rev share percentage.

All new Players as of May 1st will be under the new terms as was updated.

We feel strongly that this is the right course of action, and that it reflects our beliefs, our deep commitment to the values of fairness and integrity.
We will develop and test the system and reports to reflect the above mentioned exception, and will update our affiliate partners once this is implemented in our system.

We encourage our affiliates to contact their dedicated account manager for any question they still have, and to inquire about other incentives we offer from time to time for ALL affiliates, both large and small, in order to continue to grow a long term partnership, as we have always supported over the years.

The BrightShare Team




(*) This is posted on behalf of Marcia, our Forums moderator, as she is not available due to personal reasons.

 

[Engineer]

we have made a decision to apply the new revenue share terms only on new players as of May 1st 2013 and we will maintain the net revenue calculation as per the previous terms for all active players the affiliates brought until April 30th (Revenue percentage scales calculation based on Net revenues, no Negative Carry Over without a High Roller policy, and no reduced Revshare for inactive affiliates on those players).

All new Players as of May 1st will be under the new terms as was updated.

I'm glad to see the changes are no longer retroactive -- this was the right thing to do.

 

[Webzcas]

Whichever way Spiral Solutions spin this, the trust has already been broken. The terms as they stand moving forward concerning new players referred are predatory and not what I signed up to back in 2005. I will also therefore continue to warn my visitors as such.

There are also many unanswered questions, but how the management of Brightshare have handled this issue, to me at least, proves they are a program that cannot be trusted and as such, they will remain listed as a rogue program on OCR.

At least for players referred prior to May 1st 2013, the new terms are not now being applied retroactively. But then again, we have to trust Brightshare, that our active historical player base will remain under our affiliate account. Just commenting out loud on something a high profile former director of the Brightshare Affiliate Program alluded to back in December 2012.

 

[FictionNet]

Too little, too late from BS. They tried to screw over affiliates. They're done.

I scanned BS's arrogant post, looking for the word 'sorry'. It wasn't there.

I see no reason to de-rogue these crooks

And you can STOP posting 'on behalf of' Marcia. Use your real name.

 

[mattsgame]

The BrightShare team cares deeply about having a strong, fair and long lasting relationship with our affiliate partners.
We have carefully reviewed the comments and input we received from the affiliates regarding the changes we recently announced.

What a load of BS (yer Brightshare) if you cared this wouldn't have happened in the first place, partners in business communicate with each other, you were trying to screw your partners.

We wish it were possible to operate using the same terms and conditions as we have in the past but the online gaming marketplace has changed over the years, and it is now a much tougher marketplace with different operating margins for affiliates and operators alike.
However, in reflecting on the issues raised, we understand and appreciate affiliate concerns around earnings for previously referred players.

More rubbish, and this is why you guys will fall and the good guys will flourish even more now.

While we stand by our decision to implement our update as a whole, we have made a decision to apply the new revenue share terms only on new players as of May 1st 2013 and we will maintain the net revenue calculation as per the previous terms for all active players the affiliates brought until April 30th (Revenue percentage scales calculation based on Net revenues, no Negative Carry Over without a High Roller policy, and no reduced Revshare for inactive affiliates on those players).
Revenue share for previously referred players from markets that are closed (France, Italy) will be paid based on a reduced rev share percentage.

All new Players as of May 1st will be under the new terms as was updated.

We feel strongly that this is the right course of action, and that it reflects our beliefs, our deep commitment to the values of fairness and integrity.
We will develop and test the system and reports to reflect the above mentioned exception, and will update our affiliate partners once this is implemented in our system.

I do not believe this is good enough, some maybe happy with it. You will stay blacklisted on my site, I am not sending new affiliates to you with these terms for them either.

We encourage our affiliates to contact their dedicated account manager for any question they still have, and to inquire about other incentives we offer from time to time for ALL affiliates, both large and small, in order to continue to grow a long term partnership, as we have always supported over the years.

The BrightShare Team

I did contact my manager to close my account last week, and guess what.. no response and its still open.

(*) This is posted on behalf of Marcia, our Forums moderator, as she is not available due to personal reasons.

Why are all these posts on behalf of Marcia, surely you also represent the company, whom is posting?

 

[Redbush54]

Will AGD be reviewing the updated terms and making a statement after the last post by BS?

 

[Guard Dog]

Will AGD be reviewing the updated terms and making a statement after the last post by BS?

Yes. We will. I'll start formulating everything soon.

 

[CygX1]

Whatever their terms say now, this company has shown their intentions by not honoring previous agreements and cannot be trusted anymore. Brightshare tried to get away with their bs and were only stopped after they noticed the consequences of their acting. I doubt Brightshare would have changed their minds without the members of this community.

Thank you also for your support, AGD! At least earnings for existing customers will apparently be honored now.

 

[Vrindavan]

BS is not listed as rogue now, changed status ?

 

[Guard Dog]

BS is not listed as rogue now, changed status ?

This is true. My plan was to roll out an announcement on Monday, but I'll give a slight rundown....

Brightshare made changes non-retroactive. I have been talking with them since the beginning of this mess.. quite a bit, actually. They will keep a lower revshare for the following conditions:

In case the Affiliate does not deliver any new depositing Players for a period 3 consecutive months, BrightShare reserves the right to adjust the revenue share percentage to 15% until the affiliate becomes active again.


The condition of this NOT being predatory has always been that the 15% (low revshare) is clearly stated on their website, which it now is, AND (of course) not being retroactive.


Hope that makes sense, I'll outline more on Monday.

 

[Viriatu]

not being predatory, still not good for the smallish affiliate, i still wonder if all the image damage was worth the extra bucks....

 

[Online18Casino]

Yep.. I was looking into them, and just starting to get into the non-usa market, that's still bad news for me.. Its to bad because they have a good number of casinos.

 

[Vrindavan]

Minimum and activity requirement is not good for small affiliates.
It is this requirement made small affiliates much harder to survive and get some cash to spend.

 

[Perc]

A recent email from Brightshare got me thinking about this issue again. They want me to increase their exposure because "we could be doing so much better". I said that I probably could send them a lot more players, but I don't want to.

I reduced their exposure a ton when they decided to bring in quotas, and that didn't change when they decided to leave our old players alone.

They didn't really understand why I felt this way, since a couple players have trickled in over the past few months and my rev-share % on those new players hasn't been reduced.

The problem is, these new terms might not have been retroactively applied to all of our players, but they still changed the terms of our agreement years after I signed up. There's no way I would give them back the exposure they had, with the reduced rev-share that could be applied on my new players if something happened and I couldn't send a new player in three months.

If the terms were only applied to new affiliates, then I would say they belong where they are, with just a low rev-share warning... but new affiliates should also be aware that they have changed their T&C's on us. They were just "nice" enough to leave our old players alone, after they saw our reaction.

So in the Brighshare section where it says "Have Retroactively Changed T&C's?", there's a big green NO, but I think there should be a big red YES. It was a big change to their T&C's, such a big change that I would have never signed up if I had to agree to those terms. I was forced to either agree to these new terms or close my account.

Would you call that predatory? Not quite, but close? Having a tough time with that one, it doesn't really qualify as a predatory move after they decided to leave our old players out of it, but they still made a major change to the terms of our agreement.

It also says "Last T&C (Affiliate Contract) Change: 2009-07-31", that should be updated to the date these new terms were applied to everyone's contracts.

What do you guys think?

 

[KasinoKing]

What do you guys think?

Well first I think they are close to a waste of web-space because their welcome bonuses have WR of Bx60 which is ludicrously DOUBLE what most MG casinos impose.

I also just had an issue with a charge back on my account; the CB was in June - but they didn't tell me about it until I queried why I hadn't been paid in November...

Overall I think their days are numbered - looks like Casino Rewards will be getting 4 new brands in the near future...

KK

 

[mattsgame]

Not only this but its seems they are starting to treat players as bad as affiliates, refusing to remove bonuses for players (sure 1 was sorted but how many were not or are not in the future)

This group has completely lost the plot, TBH they would probably be better at CR and that's saying something.

 

[slotplayer]

Does anyone see any numbers in total purchase?

Mine have been zero since jan 2013 yet there is net revenue.
On july 1'st 2013 I inquired about it using a player's history as an example and was told it could be retention bonuses.
I then replied that I believe if that was the case net rev should not positive but never heard back.

Since then all money stats read all zeros.

Of course I pretty much pulled most of their material except for some free card games and some inner pages.
Good thing I use sub-campaigns so I can see where the clicks are coming from.

I need to be able to see a date range of data and not a month at a time.